Pause: AI Customer Feedback

Pause: AI Customer Feedback

Pricing
Free plan available
Rating
0.0 (0 Reviews)
Developer
Pause

Pause asks shoppers the right question at the right moment, then groups the answers into themes.

Find out why shoppers don't buy, without ever building a survey. Tell Pause one thing you want to understand in plain English. It writes the questions, asks them at the right moment, and groups every response into clear themes with the real quotes behind them. Most apps only ask people who bought. Pause also hears from shoppers who browse and leave. Answer options shoppers ignore get replaced with patterns from what shoppers actually type, so the questions keep sharpening over time.

Find out why shoppers don't buy, without ever building a survey. Tell Pause one thing you want to understand in plain English. It writes the questions, asks them at the right moment, and groups every response into clear themes with the real quotes behind them. Most apps only ask people who bought. Pause also hears from shoppers who browse and leave. Answer options shoppers ignore get replaced with patterns from what shoppers actually type, so the questions keep sharpening over time. more
  • Type a goal. AI writes and asks the questions
  • Questions sharpen themselves over time
  • Text & voice, grouped into themes
  • Asks at six shopper moments
  • Daily AI digest across all goals

Languages

English

Works with

Categories

Pricing

Free

Free

Features

  • 50 responses per month
  • 1 active goal
  • AI themes with sample quotes
  • Text and voice responses
  • Post-purchase thank-you survey
  • Post-delivery feedback emails
  • All six journey moments
  • Guided multi-choice answer chips

Pro

$16 / month

or $169/year and save 12%

Features

  • Unlimited responses
  • Unlimited goals
  • AI store-wide insights
  • Daily digest email
  • Self-improving questions & chips
  • Per-goal AI insight summaries
  • Discount rewards on exit & email

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews

Overall rating
0
Counts per rating level
  • 0% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
No reviews yet

Support

App support provided by Pause.

Developer

Pause

Sydney, NSW, AU

Launched

May 25, 2026

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View customer data:

Sensitive data, device and activity data

  • Sensitive data

    Name, email address

  • Device and activity data

    Geolocation, IP address, browser and operating system

View staff and contributor data:

Store owner

  • Store owner

    Name, email address, phone number, physical address

View and edit store data:

Customers, products, orders, Online Store

  • View customers

    Customer data

  • View products

    Products, collections

  • View orders

    All order history for the last 60 days

  • Edit Online Store

    Online Store script tags

More apps like this

4.8 out of 5 stars 1823 total reviews Free plan available
Easy contact us form, custom forms & survey with form builder
4.9 out of 5 stars 2257 total reviews Free plan available
Your all-in-one form app for custom forms, registration forms
5.0 out of 5 stars 510 total reviews Free plan available
Post-purchase & on-site surveys for attribution, NPS, & more

Want to add an app?

Try Shopify free for 3 days