Overall rating
Counts per rating level
  • 81% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 9% of ratings are 3 stars
  • 6% of ratings are 2 stars
  • 0% of ratings are 1 stars
June 29, 2023

Absolutely incredible customer service! After installing PWYW we had a couple of issues regarding its integration within our store. We contacted Extendons and they were very quick to respond and help get to the bottom of the issue, which they did in just a few hours from reaching out.

Minus that one small integration problem, which may have just been unique to our store setup, the app works wonders and does exactly what we want from it. Could not recommend higher!

United Kingdom
7 days using the app
Edited November 10, 2022

UPDATE: Customer Service was extremely helpful. They sent the collaborator request and went in and fixed the problem. Extreme user error on my part. Issue Resolved. Downloaded the app, followed the video, nothing is working. Now I am unable to even SEE the app in my store. I keep getting the 504 gateway message. Reached out to customer support for both issues, the app not working properly and now it not functioning properly and I have not heard anything. Seems like a good idea but so far nothing has worked properly....

Get Laced Laces
United States
26 days using the app
April 6, 2023

The Pay what you want application and the team who created this app are remarkable. We were so excited to hear of an option that allowed clients to pay what they can, and to be able to do this in an effortless manner. We had to integrate their application with another, and they were willing to go above and beyond to ensure that their application and the scheduling app worked seamlessly together. They did all of this generously and efficiently. I really couldn't recommend them enough. We are so grateful!

Unearthed Life
United States
2 months using the app
December 8, 2022

We are a nonprofit that needed a way to allow donors to contribute a custom amount (in addition to some pre-defined dollar amounts). This app worked beautifully for that! We ran into one snag where one of our custom fields was not being saved and displayed within the cart (we include a field where donors can leave a comment honoring someone in particular with their contribution). We wrote the developer and they had it fixed in under 24 hours. Highly recommend!

United States
11 days using the app
Edited May 25, 2023

- Installed although get an error message - uninstalled and reinstalled multiple times - same problem after following troubleshooting -

- However they have turned around my review - they were on the phone quickly and went out of their way to try and get issues sorted. 99% of them now are! Good stuff.

United Kingdom
9 days using the app
May 15, 2023

GREAT App. Support was VERY fast and responsive, and looked after all of our needs. The app works does exactly what it says and was very easy to get up and running. We had a couple of custom needs for our implementation of the app and support was very quick to help us get the app running the way we needed it. Would definitely recommend.

Cadbury Goodness Bar - La Barre Générosité
21 days using the app
Edited May 16, 2023

App has enabled me to provide custom pricing for a repair service on my site. Also they was very quick at sorting out an issue for me.
A year or trouble free use has passed and i wanted to make a slight change and the team was super helpful in sorting this out for me

C.J. Sinclair
United Kingdom
About 1 year using the app
July 12, 2023

Simple and effective.

I had a few issues with the app relating to compatibility with my theme, I reached out to support and within 30 minutes they had reported back with fixes to every issue I had. Not telling me to do it, they just fixed the issues for me and did it perfectly. The app is good, it’s simple, nothing crazy, I wouldn’t expect too much, it does what it advertises, what really gives it 5 stars for me is the second to none customer support!

United States
14 days using the app
Edited May 16, 2023

Recommended! The app works well and the support team is great. They responded very quickly when i spotted an issue and came up with a solution in super quick time!

bitbird shop worldwide 🕊
United Kingdom
5 months using the app
Extendons replied June 13, 2023

Thank you so much for taking the time to share your feedback and for recommending our pay what you want app. We are thrilled to hear that you had a positive experience with our support and features.

We work hard to develop innovative and useful functionalities that cater to our customer's needs, and it's rewarding to know that we hit the mark for you.

January 25, 2023

Technical support is very fast and very helpful, they helped me through every step of integration. Very happy with this app, highly recommend!

2 months using the app