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Very helpful in assisting us in making custom changes and updates to the app to suit our business needs.
We have been using the PWYW app on our site since March 2023. We utilize it as a "pay invoice" tool for customers who order custom products or services not listed on our site. We bill them an amount, and they can manually enter and pay the invoice online. This provides a convenient way for customers to pay independently. The app handles this process perfectly. Occasionally, when we update our theme, we encounter compatibility issues with the app, but the support team resolves them quickly. We believe this is the only app on Shopify that can be used as a "pay invoice" tool.
This app is incredible and more importantly their customer support and service is amazing! PWYW takes care of all of our donation functionality requirements and it it is the only app available on shopify that provides this solution.
Their team is super kind, they went so much out of the way to do all the customisations for us, even helped us with our theme changes.
Much recommended to anyone in need of a donation functionality. I have tried all apps on shopify but none is like Pay what you want
Absolute top notch service! They fixed a currency issue off us in a day. Not only was it done in an efficient manner, but they figured out a tough admin issue. I would highly recommend to anybody. Best of the best right here! Thank you!
Great support! We had an issue which they could resolve with lightning speed. Thanks so much for the effort.
They have easy and fast support via WhatsApp and email.
It works well with our theme and doesn't mess with our data. Excellent, and prompt customer service.
Best use for custom price for products. The app works really well and helps build trust for business. Excellent customer service.
Works great! Thanks for the great support. I needed the option for customers to contribute more than the free amount and it worked.
The app takes a while to accept donation. Also each time someone donates, a variable is created for the item which resets all product info such as shipping, taxes. UPDATE: After Speaking with customer support, they implemented exempt shipping and taxes option in the app. Now it works. I have asked the developer to have it so that the product can be embedded on other websites as opposed to just shopify. I have also asked for possible integration with Shopify WP. If they can do these 2 things, I can give them 5 stars as It will be a great product as nothing else exists out there.
Extendons customer support went above and beyond! The team was very responsive and accommodating to our questions and suggestions. This app is great for integrating "pay as you want" functionality into your shop! They helped us bring our shop to life through this app and helped us customize to our needs - we highly recommend it!