Pay What You Want

Pay What You Want

Reviews (52)

Overall rating
4.6
Counts per rating level
  • 85% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 8% of ratings are 2 stars
  • 4% of ratings are 1 stars
May 23, 2026

Honestly, one of the best support experiences I’ve had. They replied fast, understood the issue right away, and actually tried to help instead of sending copy-paste answers. I was stressed because my customers couldn’t complete their purchases, but the support team stayed patient and kept working on it. Really appreciate the time and effort they put into fixing everything. Thank you again for the help!

Cloe Lopez
United States
About 2 months using the app
April 24, 2026

Within minutes, they had our site live and running, giving us the ability to honor our brother, bring our community together, and start collecting donations during one of the most difficult times in our lives. Their speed, care, and professionalism made all the difference when we needed it most.

HYPESTEEZE
United States
About 11 hours using the app
June 3, 2026

I ran across a few tasks I could not quite get to work the way I wanted. I contacted support and they had it all fixed and working from end of day business when I send in my request to mid day the next day. They worked "live" with me until all my concerns were met and my Pay What You Want Donation page is working GREAT.

Thank you to the team.

Los Angeles County Fire Museum Gift Shop - Engine Company 51
United States
About 1 month using the app
March 8, 2026

The plugin is great, but the real value is the support team. Fast, knowledgeable, and effective responses. Knowing there's a team always there when you need them makes all the difference for a store owner. Highly recommended.

DeBuy
Italy
3 months using the app
January 22, 2026

Some of the most responsive customer service I've ever experienced. They solved the issue that was solvable immediately and provided an explanation for the issue we had that was a Shopify limitation (not an app limitation). I highly recommend. NOTE: If you use an app for event booking such as CoAttend, you may run in to compatibility issues due to Shopify limitations. Use the free trial period to test it out. Their people were so responsive I had all the answers and help needed in 1 day.

Bounty from the Boonies
Canada
8 days using the app
March 26, 2025

We have been using the PWYW app on our site since 2021. We utilize it as a "pay invoice" tool for customers to prepay for services. We bill them an amount, and they can manually enter and pay the invoice online. This provides a convenient way for customers to pay independently. The app handles this process perfectly. The support team has also helped to resolve my issues quickly. Most issues have been related to Shopify updates.

Medium Giant
United States
About 4 years using the app
December 2, 2024

We have been using the PWYW app on our site since March 2023. We utilize it as a "pay invoice" tool for customers who order custom products or services not listed on our site. We bill them an amount, and they can manually enter and pay the invoice online. This provides a convenient way for customers to pay independently. The app handles this process perfectly. Occasionally, when we update our theme, we encounter compatibility issues with the app, but the support team resolves them quickly. We believe this is the only app on Shopify that can be used as a "pay invoice" tool.

AztecIP®
United States
Almost 2 years using the app
November 28, 2025

Great app, used it for our Pay as You Wish campaing, and besides working smoothly, help was provided by the support team super quickly and efficiently. Super happy with it and definitely recommend

TRAppe
Singapore
3 days using the app
December 29, 2025

Initially I couldn't get it configured correctly and it wasn't showing up on my site. The support team responded quickly and fixed the config issue and got the app working properly right away.

Portal
United States
4 days using the app
December 8, 2025

Amazing support as Issue was resolved in minutes. The app works like magic, Very easy to configure and started working within minutes. Thanks for all the help.

Quaneqo Group
United Kingdom
About 4 hours using the app