Payflow: COD & Payment Methods

Payflow: COD & Payment Methods

Reviews (112)

Overall rating
4.8
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for managing Cash on Delivery (COD) payments, highlighting its user-friendly interface and customizable payment and shipping options. Key features include the ability to modify COD settings and add fees. The app is noted for its smooth performance and seamless integration. Exceptional customer support is also consistently praised, with the team being responsive and effective in resolving issues.

Edited September 30, 2025

Updated review:

The app works well, and I appreciate that the developer responded quickly and updated the Privacy Policy to clarify how data is handled. The issues I raised have been resolved, which I value.

That said, I still don’t like that the app requires such broad permissions. For this reason, I’ll continue using it for now but will also look for alternatives that don’t request access to customer data.

Old review:

The app works well, but recently it started requesting customer data. It now asks for the following information about customers, yet in the Privacy Policy (effective 26 June 2025), there is no mention of collecting this data or how it is being protected:

Customers
Name, email address, phone number, physical address, geolocation, IP address, browser and operating system

Kisscurls
Poland
Over 1 year using the app
Appfleece replied September 16, 2025

Thank you for your feedback and for continuing to use Payflow — we’re really glad to hear that the app works well for you 🙏

To clarify: the new permissions are only related to an optional QR code payment feature for merchants in Slovakia and Czechia. Since your store is based in Poland, this feature is completely inactive for you and no additional customer data is being accessed.

Following your feedback, we’ve also updated our Privacy Policy to clearly explain what data is used, when it is collected, and how it is protected.

We truly appreciate you raising this concern, as it helped us improve our app for everyone. If you have any other questions, our team is always here to help.

November 29, 2025

Great support!!! Jan's answers was very helpfull and with the speed of light :)

LUSH Hellas
Greece
11 days using the app
October 31, 2025

Excellent support and great performance.

اوسكار للأثاث
Egypt
12 months using the app
Edited October 23, 2025

Excelente servicio al cliente

Tayrona Accesorios
Colombia
4 months using the app
September 2, 2025

Great App. And even greater support.

GIANNOPOULOS.GR
Greece
12 months using the app
August 19, 2025

Všetko funguje ako má. Využívame QR kódy k platbám a upravili sme možnosti dopravy podľa nastavených podmienok. Apka super. Musím ale vyzdvihnúť ešte perfektnú úroveň podpory, mal som pár dotazov a všetko sme vyriešili bezproblémovo a rýchlo. Držím palce ďalej :)

projectfox.cz
Czechia
About 2 hours using the app
August 26, 2025

the help i received today was exceptional and it makes life as a merchant easier

The Beauty Junkie
Trinidad & Tobago
Over 1 year using the app
November 27, 2025

First of all, a huge thank you to Adam from Appfleece! He helped and advised with everything. This is how I imagine customer support, very helpful and they respond at lightning speed. An absolutely essential application that works perfectly!

SAINTZ
Czechia
2 days using the app
September 22, 2025

very helpful team :)

Fitnessfreakgr
Cyprus
7 days using the app
Edited February 13, 2025

App works well and easy to Make payment rules, Service is great,
I recommends this app for COD & Payment Rules.
Jan from payflow help me to setup the rule, its best app among all the shopify COD & payment rules app.

Karwan
India
7 months using the app