Digital Downloads PDF Pendora
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Reviews (1,220)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this app as very easy to set up and use, even for beginners. They value the generous free plan, reliable automatic delivery of digital files and license keys, and features like download limits, external links, bulk key uploads, and customizable emails. Many highlight smooth long-term performance and say responsive live chat support is excellent for setup, troubleshooting, and branding customization, calling it a game changer for digital products.
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Customizing the email to the customer was hard to figure out at first and felt like a really old interface but other than that everything is going great. Make sure to export your ebook as PDF if you're using Canva
So far it's been a pretty easy experience, and Shruti was very helpful in verifying the effectiveness of my account.
Bhushan was very helpful in getting my product up and going.
I did not have to wait long for customer service which I greatly appreciate. He was courteous and professional. He was quick to answer any questions and the help was user friendly - which I greatly appreciate. I wish I could have edited the email further. That was the only disappointment but everything else was very good.
thanks praveen
Die App ist für mich etwas kompliziert, besonders ohne Englischkenntnisse kann man sich schnell verloren fühlen. Der Kundenservice ist jedoch top! Ich habe sehr schnell eine Antwort bekommen, und es wurde so lange nach einer Lösung gesucht, bis das Problem gefunden und behoben war.
Gourav war dabei sehr geduldig und hilfsbereit. Vielen Dank dafür! Der Kundenservice verdient definitiv 5 Sterne.
Good so far. A question did come up I was unable to resolve as I was guiding myself to get started, but Praveen through the chat feature was very helpful in confirming things.
I had problems with an order not going through to the customer. I received an email error with this problem including a bunch of code stuff, which was very concerning to me. I reached out to Pendora support and they got back to me within 2 minutes and helped me through resolving this issue and reassuring me that they would work to fix it moving ahead. This is important as I run a business and do not have time for any mistakes, any flaws in the business set up. It needs to run very smoothly so my customers experience a smooth journey with us.
Thank you team Pendora for helping me through this. Much appreciated!
the features are super, yes the company is big and all the setup takes time, would give 5 stars if i were able to manage it myself all, totally with support spended few days, but its worth actually 5 stars. on purpose left 1 star to rise ;-) was easy to install, would give it 6 stars if the "license keys" would be added to apple or google wallets, or multilanguage adjustments by frontent, not the developer lever. so far so good. recomendiing
Praveen was really helpful. It's a pretty simple app to use. it does have some glitches but its easy to use.