Reviews (33)

Overall rating
4
Counts per rating level
  • 64% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 9% of ratings are 2 stars
  • 21% of ratings are 1 stars
July 6, 2026

Worthless! All it wants you to do is UPGRADE everytime you try to make a product design. I have skincare products and remembered I have used this before on their website and all it ever did was distort all of your product labels. Don't waste your time with this one.

True Colour Beauty
United States
About 4 hours using the app
Photoroom SAS replied July 7, 2026

Thanks for the feedback. We've just launched a tool that fixes product image inaccuracies. We'd encourage you to give it another try.

Edited August 4, 2026

I would give minus ten if I could. I read other reviews and I knew it is required to have MAX plan to export from Photoroom to Shopify. I have two stores so I bought two Max Spaces (yes, you need pay separately for each store). It stopped working on the first evening, when I didn't use even 10% of my credits. Support were useless, but at least they got back at first. Functioning got partially restored on the next day - and stopped working after generating 18 images (out of 1500 limit). I bought annual subscription, highly priced plans, I have no contact with support for over 24hrs, and the last time I heard from them was asking me to go into incognito - I've done this before and I told them about this! Don't get fooled - this app looks so tempting, but it does not work with Shopify if you need more than 20 images, perhaps it's OK for small store owners - but who would need automation in a small store?
I have plenty screenshots to document and what I experienced feels like a scam simply.

Edit. After using it for 3 weeks I give 2 stars - as it works well - from time to time. Support is poor - probably due to time zone differences, but other apps offer 24/7 contact. My Photoroom stopped seeing Shopify products last night. I used ctrl shift F5, ctrl shift R, I cleared cache and cookies, I logged out, I tried incognito mode and i tried different browser - nothing helps.

It could be great app - but it's not yet/

Guiltfree
Poland
23 days using the app
Photoroom SAS replied July 15, 2026

We're sorry to hear about your experience. This isn't the experience we want for our users.

We've reached out to you directly so we can investigate the issue with our engineering team. Thank you for taking the time to share your feedback.

July 5, 2026

J’adore mais difficile d’améliorer les photos une fois l’annonce faite le résultat est pas forcément top

BY TOPAZE
France
3 months using the app
Photoroom SAS replied July 7, 2026

Merci beaucoup, ravis que l'application vous plaise ! Concernant la retouche des photos après publication : vous pouvez modifier votre annonce à tout moment pour remplacer ou améliorer vos images.

May 2, 2026

I have been a long time user and just found you can integrate with Shopify so I decided to pay the yearly Pro instead of monthly after reading that all users have publishing to shopify. Well that is not true as I just opened a chat box on your site as to why I am limited to publishing and it told me ONLY MAX USERS ARE ABLE TO. Maybe fix the differences for each tier with clearer descriptions. If pro users are limited ADD THAT! If we able to publish then fix your chatbox and then check why I am only limited to under 10 photos.

Flutterby Creations
United States
4 days using the app
Photoroom SAS replied May 5, 2026

Thanks for the feedback! Publishing directly to Shopify is now available to all users. We'd be happy to connect to resolve any issues. Please book a time with our team here: http://bit.ly/4d4tqYb

April 29, 2026

The listing score feature is such a cool and incredibly useful tool that is great at catching the small things that you'd normally miss. Making those changes with just one click is incredibly efficient and easy.

Coins for Courage
United States
2 days using the app
May 29, 2026

Great app that helps me edit my product photos on web store.

Delikatesi i tako to...
Serbia
About 1 month using the app
Photoroom SAS replied June 8, 2026

Thank you for your review. We're glad that Photoroom has helped with your photo editing!

April 22, 2026

As a small, family-run print business, PhotoRoom has become an important part of how we present our products.

We hand-press everything in our UK studio, so having clean, consistent product imagery is essential — and PhotoRoom has made that so much easier. The background removal is quick and reliable, and the mockups help us showcase our products professionally without needing a full photography setup.

What really stands out though is how approachable and supportive the team are. The webinars and guidance they provide are genuinely helpful and make you feel involved, which is something we’ve not really come across before with other platforms.

It’s a brilliant tool for small businesses trying to balance quality, time and presentation — and it’s made a real difference to how we run things day to day.

Illustrated Solutions Store
United Kingdom
About 1 month using the app
Photoroom SAS replied April 30, 2026

Thank you for such a thoughtful review! It's wonderful to hear Photoroom is making a real difference.

April 22, 2026

I love this app. This app solved the problem of how I was going to use models for my images, but I couldn't afford the high cost of photoshoots and the models. I love how my products look on the models, as well as, on the backgrounds. Now with the SEO built in I am already seeing more traffic to my site. I can't wait to see what the new upgrades are going to be. Highly recommend this to everyone with a shop.

Jena Jewelry
United States
About 2 months using the app
Photoroom SAS replied April 30, 2026

We're delighted the app is saving you money on photoshoots and already boosting your traffic. Exciting things are on the way, stay tuned!

May 16, 2026

Sorry i can only give this 3 stars because of the price, if it was cheaper then deffo 5 stars, its a shame its just too expensive for me.

It is a great add on but way over priced i'm afraid

Shop Personalised Gifts
United Kingdom
21 days using the app
Photoroom SAS replied May 18, 2026

Thank you for your review. We'd love to help find a package that works better for you. Feel free to reach out to the team (https://bit.ly/4uYxIbd) and we'll be happy to talk through the options with you.

June 26, 2026

This is perfect!

DIVINE TIMES by Shopp Java
United States
20 days using the app
Photoroom SAS replied June 29, 2026

We're glad that you're enjoying Photoroom!