Alpaca: Pack, Pickup, Deliver

Alpaca: Pack, Pickup, Deliver

Pricing
Free to install. Free trial available.
Highlights
Use directly in Shopify admin
Works with the latest themes
Rating
4.9 (65)

Scheduled pickup and local delivery, made easy. Alpaca is fast + easy to install, no code required.

Offer store pickup and local delivery on your terms. You have full control over which days and times to offer pickup + delivery. Set advance notice requirements, limit the number of orders per timeslot, block pickup + delivery on holidays, and more! Use Alpaca's fulfillment dashboard to pick and pack your orders. Print packing slips and picklists, view orders by location, and more! On top of that, Alpaca's support is fast, friendly, and professional. Give us a shot – we think you'll love it!

Offer store pickup and local delivery on your terms. You have full control over which days and times to offer pickup + delivery. Set advance notice requirements, limit the number of orders per timeslot, block pickup + delivery on holidays, and more! Use Alpaca's fulfillment dashboard to pick and pack your orders. Print packing slips and picklists, view orders by location, and more! On top of that, Alpaca's support is fast, friendly, and professional. Give us a shot – we think you'll love it! more
  • Easy + fast to install, with no code required
  • Simple and flexible store pickup options. Let customers schedule their pickup.
  • Offer local delivery on your terms. Delivery rates by postal code, distance, etc
  • Beautiful theme integrations using Shopify theme sections and blocks
  • Easy pick-and-pack order fulfillment with Alpaca's fulfillment dashboard
Highlights
Use directly in Shopify admin
Works with the latest themes

Languages

English

Works with

Shopify Flow, Shopify POS, Checkout, Zapier, Shop Flow, Segment

Document types

Delivery notes, Packing slips, Shipping labels

Customization

Color and font, Branding, Invoice numbers, Templates, Logos

File management

Bulk download, Email automation, Reports

Delivery options

Block dates, Cutoff times, Date picker, Dynamic rates, Order limits, Minimum values, Multi-location, Preparation times, Route planning, Driver assignment, Custom messages

Pickup options

Curbside, In-store, Multi-location, Preparation times, Date picker, Order limits, Scheduling, Time slots

Real-time tracking

SMS notifications, Delivery map, Email notifications, Order tracking, Proof of delivery, Tracking pages, Route optimization

Pricing

Lite

Free to install

$1 per Alpaca order

  • 1 location
  • Curbside pickup
  • Local delivery
  • Order fulfillment workflow

Basic

$19 / month

$0.5 per Alpaca order

  • 1 location
  • Curbside pickup
  • Local delivery
  • Print order packing slips
  • Picklists (digital and printable)
  • Order fulfillment workflow

14-day free trial

Professional

$49 / month

$0.25 per Alpaca order

  • Up to 3 locations
  • Curbside pickup
  • Local delivery
  • Print order packing slips
  • Picklists (digital and printable)
  • Order fulfillment workflow

14-day free trial

Advanced

$75 / month

$0.12 per Alpaca order

  • Up to 5 locations
  • Curbside pickup
  • Local delivery
  • Print order packing slips
  • Picklists (digital and printable)
  • Order fulfillment workflow

14-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (65)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 2% of ratings are 1 stars
August 21, 2024

Alpaca is a life saver for my small business! We are able to seamlessly manage our order flow via this app and this easily replaces at least a full days worth of work each week if not more. Their customer service is always super fast to respond and they have always found a solution to any issue I have had quickly.

99 Haus Balloons
United States
Almost 4 years using the app
Union Works Apps replied August 23, 2024

Thanks for your very kind review Aubrey! We're really pleased to hear how much time our pick and pack app saves your small business. We're always here should you need anything else.

July 26, 2024

I've been using Alpaca: Pack, Pickup, Deliver since 2021, and I can confidently say it's a top-tier Shopify app. Over the years, the support team has consistently been helpful, but the new team led by Steve has set a new standard for excellence. Steve and his team provide probably the best customer support I've ever experienced.

Several features of the app stand out. The built-in local delivery navigation that integrates seamlessly with Google Maps is incredibly convenient and efficient. The user interface is simple and intuitive, making it easy to navigate and use. I also appreciate the flexibility of having individual logins for all locations. This feature ensures that each site operates smoothly and independently. Additionally, the specific accounts for order managers and drivers simplify the process, making it easier for everyone involved.

Overall, Alpaca: Pack, Pickup, Deliver has significantly improved our delivery operations, and I highly recommend it to any Shopify store owner looking for a reliable and user-friendly delivery solution.

Incredible Pets
United States
About 3 years using the app
Union Works Apps replied July 29, 2024

Thanks for your very kind and thorough review Jef! It has been a pleasure to provide support and I hope we are able to continue to deliver a good quality service and great features.

August 27, 2024

We at GT have been using Alpaca for the last 2 years and have been amazed by its ease of use and scalability. Alpaca is an intuitive solution to pick, pack and dispense the BOPIS orders. It’s as easy as 1, 2, 3! Designed to optimize picking efficiencies, instructs the users on how to pack the items picked and at a click of a button, dispense the order after customer pickup.
We look forward to continued collaboration with the product team.

Giant Tiger
Canada
Over 2 years using the app
Union Works Apps replied August 29, 2024

Thanks for the great review! We really pleased to hear how Alpaca has helped support Giant Tiger's pick and pack operation across many retail stores!

August 27, 2024

App works flawlessly for years for our Shopify Plus store. They also have an amazing support team behind the product. Highly recommended!

ProSoccer
United States
About 2 years using the app
Union Works Apps replied August 29, 2024

Thank you for your kind review Mike! We're glad that our pickup and delivery scheduling app block is working well within your Checkout Extensibility compatible checkout.

March 14, 2024

If I could, I'd rate them way more than 5 stars.

The app is super cost-effective, especially compared to others that have all these features. It was quite difficult to find an app that allows scheduling while also being able to account for inventory levels in each location. The user interface is very easy to use. Plus, I can have logins and secure pins for all team members

The service is some of the best I have seen. They are very responsive and get things resolved quickly.

Vibe Kayaks
United States
8 months using the app
Union Works Apps replied June 5, 2024

Thank you so much for your kind review! We have some exciting changes ahead that we're sure will provide even greater value for money.

Support

Union Works Apps can answer any questions you have about Alpaca: Pack, Pickup, Deliver.

Developer

Union Works Apps

86-90 Paul Street, London, EC2A 4NE, GB

Launched

August 10, 2020

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