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Overall rating
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 2% of ratings are 1 stars
November 24, 2023

Jason from Alpaca is a great support representative who solved my entire issue in the span of less than 30 minutes. Mind you, it's Black Friday, so this level of service is extremely impressive!

100% recommend this app for its functionality and exceptional customer service!

Northern Fitness
Almost 3 years using the app
January 13, 2021

1000000 stars for this app. Josh and Ryan are so helpful. Having Alpaca has taken out business to the next level by giving us *seamless* local delivery, store pickup, AND shipping options. Not to mention we can use accelerated checkouts and see all of the orders that we have for each day. It's awesome and we love it. Thank you Ryan and Josh!!!

United States
About 3 years using the app
June 2, 2022

Une application vraiment excellente et un support tout aussi excellent ! Ryan est toujours disponible et très efficace pour répondre à nos problématiques. Même si on a décidé de ne plus proposer le click-and-collect en boutique, on continue à utiliser l'app pour d'autres fonctions très utiles (principalement pour l'affichage de la disponibilité des articles sur les différents "emplacements" shopify). Customisable et très utile pour nos clients... comme pour nous.
On recommande à 100% !

Colorful Black
Over 2 years using the app
August 26, 2020

The Alpaca app works seamlessly, it's easy to integrate, and their support team is excellent. Best support I ever received from any developer. Good job Alpaca!

United States
About 2 years using the app
January 26, 2021

The guys at Alpaca have thought through everything for this app - has all the necessary features and more. Ryan has been super responsive to any support requests and was able to roll out some requested features in just a matter of days. Highly recommend this app!

Dabble Market
Almost 2 years using the app
December 3, 2020

This app is incredibly helpful and only surpassed by the helpfulness of the Alpaca / Alumworks team. Ryan has been a superstar in ensuring that everything is functioning correctly and helping to implement certain customizations. We couldn't recommend this app and team more!

Toronto Market Company Inc.
Almost 2 years using the app
January 19, 2022

I needed an app to allow me to offer multiple local delivery options at once and this was the only one I could find that solved my problems. Thank you for this app and keep up the great work! I never leave reviews but had to for this.

Byers Furniture
United States
Almost 2 years using the app
February 8, 2022

My business requires customers to select a date and time slot for collection. It has been a nightmare working with Shopify but this app has made the journey so much easier. It has all types of functions that I didn’t even know I needed. Also huge shoutout to the Josh and his team. They have been so helpful.

Over 1 year using the app
December 14, 2020

The team at Alpaca are truly amazing, I definitely had quite a complicated store with a range of delivery categories. They took this all in their stride, big shout out to Ryan! Superb communication. Customer online shopping experience, up a couple levels because Alpaca.

United Kingdom
Over 1 year using the app
June 10, 2021

Cannot recommend the alpaca app enough. It allows us to offer a really seamless and sophisticated pickup/local delivery service for our customers and the customer support is above and beyond.

United Kingdom
Over 1 year using the app