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UPDATE:
We've been using Alpaca for a almost 5 months now. The support is 5 stars. Alpaca works brilliantly. Easy to use and always developing new features. If your reading this thinking is this the app for me I urge you to install it and use the free trial. I promise you that you will not look back. We've switched to Alpaca during the Christmas period when there was no orders in the system. ...
Great App!! The customer support is very helpful and quick! I wasn't familiar with how to get everything set up, but their support guided me through all the different settings, I would recommend!
1000000 stars for this app. Josh and Ryan are so helpful. Having Alpaca has taken out business to the next level by giving us *seamless* local delivery, store pickup, AND shipping options. Not to mention we can use accelerated checkouts and see all of the orders that we have for each day. It's awesome and we love it. Thank you Ryan and Josh!!!
I deliver and I wanted a subscription app on my site. Right now this can only be achieved with a delivery app on Shopify. Of all the delivery apps out there Alpaca is the absolute best for customer service. Hands down. They're quick to respond, detailed, easy to understand. They're happy to hear feedback and actually consider it. Not something you get with all App developers. When you find them ...
Jason from Alpaca is a great support representative who solved my entire issue in the span of less than 30 minutes. Mind you, it's Black Friday, so this level of service is extremely impressive!
100% recommend this app for its functionality and exceptional customer service!
Une application vraiment excellente et un support tout aussi excellent ! Ryan est toujours disponible et très efficace pour répondre à nos problématiques. Même si on a décidé de ne plus proposer le click-and-collect en boutique, on continue à utiliser l'app pour d'autres fonctions très utiles (principalement pour l'affichage de la disponibilité des articles sur les différents "emplacements" ...
The Alpaca app works seamlessly, it's easy to integrate, and their support team is excellent. Best support I ever received from any developer. Good job Alpaca!
The guys at Alpaca have thought through everything for this app - has all the necessary features and more. Ryan has been super responsive to any support requests and was able to roll out some requested features in just a matter of days. Highly recommend this app!
This app is incredibly helpful and only surpassed by the helpfulness of the Alpaca / Alumworks team. Ryan has been a superstar in ensuring that everything is functioning correctly and helping to implement certain customizations. We couldn't recommend this app and team more!
I needed an app to allow me to offer multiple local delivery options at once and this was the only one I could find that solved my problems. Thank you for this app and keep up the great work! I never leave reviews but had to for this.