Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 2% of ratings are 1 stars
January 19, 2022

I needed an app to allow me to offer multiple local delivery options at once and this was the only one I could find that solved my problems. Thank you for this app and keep up the great work! I never leave reviews but had to for this.

Byers Furniture
United States
Almost 2 years using the app
February 8, 2022

My business requires customers to select a date and time slot for collection. It has been a nightmare working with Shopify but this app has made the journey so much easier. It has all types of functions that I didn’t even know I needed. Also huge shoutout to the Josh and his team. They have been so helpful.

jncbakery
Singapore
Over 1 year using the app
December 14, 2020

The team at Alpaca are truly amazing, I definitely had quite a complicated store with a range of delivery categories. They took this all in their stride, big shout out to Ryan! Superb communication. Customer online shopping experience, up a couple levels because Alpaca.

Afrisian
United Kingdom
Over 1 year using the app
June 10, 2021

Cannot recommend the alpaca app enough. It allows us to offer a really seamless and sophisticated pickup/local delivery service for our customers and the customer support is above and beyond.

Worzals
United Kingdom
Over 1 year using the app
June 3, 2021

Great app but even better customer support. They were very quick to reply and solve my issues. I highly recommend Alpaca for anyone who wants to offer pickup in their Shopify store.

Great Sox
Canada
Over 1 year using the app
September 17, 2020

Love this app so far! Was able to install on my website seamlessly and Ryan was able to customize the app to the website's design. Thank you for spending so much time on this. Can't wait to test the Local Delivery function as well.

Will update review with more feedback.

oo35mm
United States
Over 1 year using the app
May 17, 2022

Alpaca has been great for our busy e commerce pet business. Specifically, when we needed a couple extra tweaks , the tech staff were very fast on email and made all necessary changes so it worked perfectly for us.

Doodle Dogs Boutique
Canada
Over 1 year using the app
February 23, 2022

This app's team, from developers to support are rockstars in the best sense of the word. Anytime I've had an issue they've been able to get it fixed or offer suggestions on improving our own workflows. I am very happy with our decision to use their app to facilitate our pickup needs.

Raintree Nursery
United States
About 1 year using the app
March 1, 2021

Amazing app! After looking for countless hours for a good app to solve delivery customization and scheduling I stumbled across Alpaca. By far the best available for delivery and booking customization. It is the only app I have seen that actually allows you to customize and schedule delivery options for multiple products at checkout instead of each product individually. If that wasn’t enough the backend order update and route generation systems are amazing! The team at Alpaca provided the best customer support I have seen on any shopify app and were more than willing to call to answer any questions I had and help me setup the app exactly how we needed it!

LandscapeDirect
Canada
About 1 year using the app
June 21, 2021

The customer service team is awesome! I would recommend this app because the CS team has your back.

Built Bar
United States
About 1 year using the app