Overall rating
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 2% of ratings are 1 stars
September 22, 2020

Josh and Ryan were brilliant in helping me integrate Alpaca into my store, outside of its normal use-case and really made it shine. I said this to them in our chat earlier, but the monthly fee you pay for Alpaca is worth every penny for having the super-talented developers on hand to help you out! Even at the crack of dawn in my case! :)

Ryan Repairs
United Kingdom
About 1 month using the app
November 24, 2020

If I could add more stars to this review I would! We were looking for an app to help take the place of multiple and help streamline our order fulfillment process, in addition to creating a more user friendly solution to booking pick ups and offering a new delivery service. If you're on the fence about this app, don't be. Natively there are so many great features this app offers, but what is even more impressive is the foresight and ambition of the team behind this app. They've gone above and beyond helping us get our site set up for our sale and I'm extremely excited to see them roll out updates with more useful features. Thank you team Alumworks for Alpaca and the service. By far the best I've service of any app I've worked with within shopify.

Crystal Star Nursery
About 1 month using the app
May 9, 2021

We have tested many similar apps, and although Alpaca is a bit more pricey than some of it competitors, we came to the conclusion that it is superior:
-Very configurable.
-Great admin interface.
-Works with multi-language websites (did not work with several other similar apps)
-Friendly, efficient and fast support.

29 days using the app
August 3, 2021

The guys at Alpaca went above and beyond helping me integrate into my store. Was having trouble creating a dynamic checkout experience based on the needs of my customers and with Alpaca working in the back end, the customer now can easily select which shipping method they need based on the criteria that I set. Would highly recommend this app and the team to other customers.

Indian Head Firewood
United States
22 days using the app
February 18, 2021

I am thrilled with this app! The support team is amazing and always quick to answer my questions and help me figure things out to customize the app to work for our store. I researched so many pick-up and delivery apps but Alpaca was the only one that met all my needs. Worth every penny!

Buckeye Raw
United States
22 days using the app
Edited February 24, 2021

Great App!! The customer support is very helpful and quick! I wasn't familiar with how to get everything set up, but their support guided me through all the different settings, I would recommend!

United States
20 days using the app
September 17, 2020

Alpaca makes delivery options wondrously simple. It's intuitive and doesn't feel restrictive like other delivery apps. The team are incredibly knowledgeable and provide amazing support (even in my less-than-convenient for them timezone - thanks Ryan!).

Mumma Eats
17 days using the app
Edited November 25, 2020

The Alpaca Pickup Delivery app is perfect. Ryan and the team are top notch at customer service and have often gone above and beyond helping us with any specific requests we have made. By far the best experience we have had with any app provider. Thanks very much!

Butchers of Distinction
16 days using the app
January 18, 2021

Amazing Shopify app, fully optimises local deliveries, pickups, and shipping. Customer service is top notch, so helpful!! Many customisable options for every business, if you haven't got it already, you're missing out.

The British Vape Company
United Kingdom
14 days using the app
April 29, 2021

the guys at alpca were fantastic in helping set this up to meet our needs. 1 of the only apps that could facilitate pickup on certain item SKUs within our inventory

United Kingdom
11 days using the app