Reviews (65)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 2% of ratings are 1 stars
January 2, 2023

Truly amazing app. I tried many of the apps but this is the ONLY one that allows you to restrict the ability to set a pick up time until you mark the order as ready for pick up (packed). I emailed 6-7 other pick up apps and none could do this. I also found that this app was the best one for being integrated into shopify's native pick up functionality. The customization features seem to be the best by far in terms of what you can set and notifications to customers.

Most importantly, the service is STELLAR. They were so helpful, even though I'm definitely among their smaller clients I suspect. They didn't treat me any different. would recommend them 100 out of 10.

Bakline
United States
18 days using the app
Edited November 25, 2020

The Alpaca Pickup Delivery app is perfect. Ryan and the team are top notch at customer service and have often gone above and beyond helping us with any specific requests we have made. By far the best experience we have had with any app provider. Thanks very much!

Butchers of Distinction
Canada
16 days using the app
January 18, 2021

Amazing Shopify app, fully optimises local deliveries, pickups, and shipping. Customer service is top notch, so helpful!! Many customisable options for every business, if you haven't got it already, you're missing out.

The British Vape Company
United Kingdom
14 days using the app
April 29, 2021

the guys at alpca were fantastic in helping set this up to meet our needs. 1 of the only apps that could facilitate pickup on certain item SKUs within our inventory

BLK BOX
United Kingdom
11 days using the app
November 24, 2020

Absolutely love the app, it does exactly what it says it will. But the best part is the customer service... the support you get from the developer is amazing. Highly, highly recommend!

Vandermeer Nursery Ltd
Canada
7 days using the app
Edited January 23, 2021

Support was quick to respond & really helpful. Thank you! We've tried so many apps for pick up and delivery scheduling and we hope this one works out in the long run!

Oh Shiny!
United States
2 days using the app
February 16, 2021

LOVE the app so far. You are a godsend after the all apps I'd been testing. I 100% should have just started with Alpaca. It's MILES better. I would have saved hours and hours of time. I've had a couple of feature requests and their support team (hey, Ryan!) has been super responsive so far.

Graze & Vines
United States
1 day using the app
December 1, 2020

Great customer service. Jason was quick to respond, very friendly, made it so easy to fix my problem. Thank you so much. I will be upgrading to this platform in the future!

Tilly Hawaiians Chantilly
United States
About 1 hour using the app
December 7, 2022

I recently used Alpaca: Pack, Pickup, Deliver and was blown away by the amazing service. The app is super clean and user-friendly, and the date picker made it easy to schedule my deliveries. The team at Alpaca were incredibly professional and took great care of my issues incredibly fast. I couldn't be happier with the service and would definitely give them 5 stars! Thank you, Alpaca!

Nessie Treats
United Kingdom
12 minutes using the app
February 1, 2021

We've been using the app for a few weeks now and are very happy with it. It works out of the box and the responsiveness of the devs gives us great confidence.

Moo Shu Ice Cream & Kitchen
Canada