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AI shopping advisor that guides visitors to the right products, like an in-store sales associate.
Most ecommerce stores lose sales because customers hesitate - too many options, not enough guidance. PickyPal improves product discovery by guiding customers through conversation. It asks the right questions to understand needs, recommends relevant products, and explains or compares options. It also tracks orders and answers common questions. Merchants get a complete solution for guidance and support, with analytics and insights via the dashboard. Contact us for custom or Enterprise plans.
- Natural conversations that understand needs and guide customers
- Smart product recommendations based on customer preferences
- Cross-sell and upsell
- Order tracking, FAQs, and common customer support requests
- Dashboard with analytics & conversation insights and advanced customization
Languages
English, French, Arabic, Spanish, Italian, Portuguese (Portugal), German, Turkish, and Dutch
Works with
- Checkout
- Order Tracking.
Categories
Real-time messaging
Automated responses
Customization
Pricing
Starter
$29 / month
or $296/year and save 15%
Features
- Up to 10k monthly sessions
- AI Shopping Advisor
- Customization & Branding
- Order Tracking & FAQs
- Customer Insights
- Email support
30-day free trial
Growth
$149 / month
or $1,520/year and save 15%
Features
- 10k-25k monthly sessions
- AI Shopping Advisor
- Customization & Branding
- Order Tracking & FAQs
- Customer insights
- Email support
30-day free trial
Scale
$399 / month
or $4,070/year and save 15%
Features
- 25k-50k monthly sessions
- AI Shopping Advisor
- Customization & Branding
- Order Tracking & FAQs
- Customer insights
- Priority support
30-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (7)
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
Looking at PickyPal conversations in our dashboard, we realized how much guidance customers actually need while shopping. Customers would describe what they wanted and get guided toward relevant products much faster.
PickyPal actually felt like having a 24/7 sales associate on our website that can also handle support questions and where is my order.
Overall a great tool, I would highly recommend it for stores with a lot of SKUs and that need on-site guidance.
PickyPal reduced a lot of repetitive questions for our team. Customers get guidance, support, and order updates directly, while we get visibility into what they’re actually asking for.
What surprised us most is how natural the conversations feel. PickyPal understands what customers are looking for, reassures them, and makes it easier for them to decide. It blends well with our brand and customer experience.
Support
App support provided by PickyPal.
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, email address, phone number, physical address
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Device and activity data
Geolocation, IP address, browser and operating system, browsing behavior, client ID cookie
View staff and contributor data:
Store owner
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Customers, products, orders, store analytics
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View customers
Browsing behavior, customer data
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Edit products
Products, collections
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View orders
All order history for the last 60 days
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Edit store analytics
Reports, web pixels
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