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AI shopping assistant that guides visitors to the right products, like an in-store sales associate.
Most ecommerce stores lose sales because customers hesitate - too many options, not enough guidance. PickyPal improves product discovery by guiding customers through conversation. It asks the right questions to understand needs, recommends relevant products, and explains or compares options. It also tracks orders and answers common questions. Merchants get a complete solution for guidance and support, with analytics and insights via the dashboard. Contact us for custom or Enterprise plans.
- Natural conversations that understand needs and guide customers
- Smart product recommendations based on customer needs and preferences
- Cross-sell and upsell
- Order tracking, FAQs, and common customer support requests
- Dashboard with analytics & customer insights and advanced customization
Languages
English, French, Arabic, Spanish, Italian, Portuguese (Portugal), German, Turkish, and Dutch
Works with
- Checkout
- Order Tracking.
Categories
Real-time messaging
Automated responses
Customization
Pricing
Starter
$29 / month
or $296/year and save 15%
Features
- Up to 10k monthly sessions
- AI Shopping Advisor
- Customization & Branding
- Order Tracking & FAQs
- Customer Insights
- Email support
30-day free trial
Growth
$149 / month
or $1,520/year and save 15%
Features
- 10k-25k monthly sessions
- AI Shopping Advisor
- Customization & Branding
- Order Tracking & FAQs
- Customer insights
- Email support
30-day free trial
Scale
$399 / month
or $4,070/year and save 15%
Features
- 25k-50k monthly sessions
- AI Shopping Advisor
- Customization & Branding
- Order Tracking & FAQs
- Advanced Analytics & Customer insights
- Priority support
30-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (8)
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
I recently installed the PickyPal app on my Shopify store, and it has been a great addition to our website. The AI chat assistant has significantly improved customer engagement by providing instant responses and helping customers throughout their purchasing journey. It has enhanced the overall shopping experience and added real value to our store.
The setup process was smooth and straightforward, allowing us to go live quickly without any complications. The dashboard is well-designed, user-friendly, and provides valuable insights into website performance and customer interactions. It also offers a variety of customization options, making it easy to tailor the experience to our business needs.
Overall, I am very satisfied with the app and the results it has delivered so far. I highly recommend PickyPal to any online store looking to improve customer support, increase engagement, and create a more professional shopping experience.
Looking at PickyPal conversations in our dashboard, we realized how much guidance customers actually need while shopping. Customers would describe what they wanted and get guided toward relevant products much faster.
PickyPal actually felt like having a 24/7 sales associate on our website that can also handle support questions and where is my order.
Overall a great tool, I would highly recommend it for stores with a lot of SKUs and that need on-site guidance.
PickyPal reduced a lot of repetitive questions for our team. Customers get guidance, support, and order updates directly, while we get visibility into what they’re actually asking for.
Support
App support provided by PickyPal.
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