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AI shopping assistant that guides shoppers to the right products, like an in-store sales associate.
Shoppers hesitate when there are too many options and no one to guide them. PickyPal is an AI shopping assistant for Shopify that works like your best in-store sales associate. It steps in when a shopper hesitates, understands what they need, and guides them to the right product, then to what goes with it. If they leave without buying, PickyPal follows up by email. It tracks orders too, and your dashboard gives you analytics & insights on conversations. Contact us for custom or Enterprise plans.
- Proactive engagement triggered by shopper behavior, with contextual openers
- Natural conversations by text or voice, in every language your store supports
- Product recommendations and comparisons, with cross-sell & upsell
- Email follow-ups to recover unpurchased recommendations
- Dashboard with analytics & customer insights and advanced customization
Languages
English, French, Arabic, Spanish, Italian, Portuguese (Portugal), German, Turkish, and Dutch
Works with
- Checkout
- Order Tracking.
Categories
Real-time messaging
Automated responses
Customization
Estimate your monthly charges
Rounded up to the nearest dollar
Additional Sessions
Pricing
Choose the plan that best fits your business.
Starter
$79 / month
Plus usage charges
Features
- Unlimited chats up to 10K sessions/mo
- AI Shopping Advisor
- Customization & Branding
- Order Tracking & FAQs
- Customer Insights
- Follow-ups available as add-ons
Usage
Cost per unit
Additional Sessions
$0.015
15-day free trial
Growth
$229 / month
Plus usage charges
Features
- Unlimited chats up to 25K sessions/mo
- Everything in Starter, plus:
- Proactive Conversation Starters
- Follow-ups available as add-ons
Usage
Cost per unit
Additional Sessions
$0.012
15-day free trial
Scale
$399 / month
Plus usage charges
Features
- Unlimited chats up to 50K sessions/mo
- Everything in Growth, plus:
- Advanced Analytics & Customer Insights
- Priority Support
- Follow-ups available as add-ons
Usage
Cost per unit
Additional Sessions
$0.01
15-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (6)
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
We’ve been using PickyPal for a while and it’s been a great experience. Our customers use it to ask about products before buying, and it points them to the right items on our store. On a pharmacy website with a lot of SKUs, that guidance makes a real difference.
We recently activated the new follow-up email feature and we’re excited to see the results.
The team is super responsive and the product keeps getting better. Highly recommend it.
I recently installed the PickyPal app on my Shopify store, and it has been a great addition to our website. The AI chat assistant has significantly improved customer engagement by providing instant responses and helping customers throughout their purchasing journey. It has enhanced the overall shopping experience and added real value to our store.
The setup process was smooth and straightforward, allowing us to go live quickly without any complications. The dashboard is well-designed, user-friendly, and provides valuable insights into website performance and customer interactions. It also offers a variety of customization options, making it easy to tailor the experience to our business needs.
Overall, I am very satisfied with the app and the results it has delivered so far. I highly recommend PickyPal to any online store looking to improve customer support, increase engagement, and create a more professional shopping experience.
What surprised us most is how natural the conversations feel. PickyPal understands what customers are looking for, reassures them, and makes it easier for them to decide. It blends well with our brand and customer experience.
Support
App support provided by PickyPal.
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