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We’ve been using PickyPal for a while and it’s been a great experience. Our customers use it to ask about products before buying, and it points them to the right items on our store. On a pharmacy website with a lot of SKUs, that guidance makes a real difference.
We recently activated the new follow-up email feature and we’re excited to see the results.
The team is super responsive and the product keeps getting better. Highly recommend it.
I recently installed the PickyPal app on my Shopify store, and it has been a great addition to our website. The AI chat assistant has significantly improved customer engagement by providing instant responses and helping customers throughout their purchasing journey. It has enhanced the overall shopping experience and added real value to our store.
The setup process was smooth and straightforward, allowing us to go live quickly without any complications. The dashboard is well-designed, user-friendly, and provides valuable insights into website performance and customer interactions. It also offers a variety of customization options, making it easy to tailor the experience to our business needs.
Overall, I am very satisfied with the app and the results it has delivered so far. I highly recommend PickyPal to any online store looking to improve customer support, increase engagement, and create a more professional shopping experience.
What surprised us most is how natural the conversations feel. PickyPal understands what customers are looking for, reassures them, and makes it easier for them to decide. It blends well with our brand and customer experience.
PickyPal guides customers to the right products through conversation, like an in-store advisor. Easy to set up, and we’ve seen better conversion since installing it.
Really impressed with both the tool and the team behind it. The platform performs efficiently, and the support team is very responsive and attentive to feedback and proactive in implementing the requested amendments. Overall, a reliable solution backed by a professional and dedicated team!
Great experience working with Dana and her team. They are all very available and quick to implement our feedback. It is still a bit early for us to comment on performance but so far it looks promising.
The app helps navigate through complex websites..
Dana and her team are really helpful and knowledgable..
Highly recommend the app, for the best UX.
Looking at PickyPal conversations in our dashboard, we realized how much guidance customers actually need while shopping. Customers would describe what they wanted and get guided toward relevant products much faster.
PickyPal actually felt like having a 24/7 sales associate on our website that can also handle support questions and where is my order.
Overall a great tool, I would highly recommend it for stores with a lot of SKUs and that need on-site guidance.