Reviews (4)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
June 24, 2026

I recently installed the PickyPal app on my Shopify store, and it has been a great addition to our website. The AI chat assistant has significantly improved customer engagement by providing instant responses and helping customers throughout their purchasing journey. It has enhanced the overall shopping experience and added real value to our store.

The setup process was smooth and straightforward, allowing us to go live quickly without any complications. The dashboard is well-designed, user-friendly, and provides valuable insights into website performance and customer interactions. It also offers a variety of customization options, making it easy to tailor the experience to our business needs.

Overall, I am very satisfied with the app and the results it has delivered so far. I highly recommend PickyPal to any online store looking to improve customer support, increase engagement, and create a more professional shopping experience.

Smart Home
Lebanon
3 months using the app
October 14, 2025

Really impressed with both the tool and the team behind it. The platform performs efficiently, and the support team is very responsive and attentive to feedback and proactive in implementing the requested amendments. Overall, a reliable solution backed by a professional and dedicated team!

P'tits Trucs
Lebanon
20 days using the app
October 20, 2025

Great experience working with Dana and her team. They are all very available and quick to implement our feedback. It is still a bit early for us to comment on performance but so far it looks promising.

L'ODAÏTÈS
France
3 months using the app
May 25, 2026

Looking at PickyPal conversations in our dashboard, we realized how much guidance customers actually need while shopping. Customers would describe what they wanted and get guided toward relevant products much faster.

PickyPal actually felt like having a 24/7 sales associate on our website that can also handle support questions and where is my order.

Overall a great tool, I would highly recommend it for stores with a lot of SKUs and that need on-site guidance.

gatello eyewear
Lebanon
24 days using the app