Reviews (478)

Overall rating
4.3
Counts per rating level
  • 78% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for diversifying product offerings, especially in footwear and custom items, which boosts revenue. It features a user-friendly interface with helpful video tutorials and offers Express shipping and simultaneous style design capabilities. High-quality mockups and excellent customer support, including personal Skype calls, are also praised. Continuous updates and new product additions keep the platform fresh, making it a game-changer in e-commerce.

May 26, 2017

This is an outstanding app with unlimited potential to create loads of winning unique designed products to put you ahead of of the ecommerce pack. Great support and design templates available from the app developer. Being new to ecommerce, I can't wait to gain momentum in my business! And I've loads of ideas to try out!

Worldofgizmos007
United Kingdom
5 months using the app
June 3, 2020

During this period, almost all suppliers in China have shipping problems. I'm really not happy about the shipping time of PP but they are still trying to solve the problem with me, and I acknowledge their efforts.

baothu35723
Vietnam
5 months using the app
Pillow Profits Fulfillment replied June 3, 2020

Thank you for your understanding the current challenges. We appreciate and value your business!

May 18, 2017

Easily editable mock ups, and quick design capabilities, as well as prompt customer service. Very good app.

Zone33
United States
5 months using the app
July 19, 2017

I have to say that I love this app. It is easy to use, and if you are good at designing and marketing this should be fantastic equipment for an extra income.

Ishoedesign
Faroe Islands
5 months using the app
May 30, 2017

So far, this is a mind blowing app! We received so many tools, everything we need in order to design, publish and advertise the outstanding products we are creating. The products found in the catalog are unique, the competition for some of them doesn't exist. Good luck to everyone!
Congratulations for the idea and hard work you have done!
Thanks for the opportunity I've got to do something different!

Kalynka
Kenya
5 months using the app
July 19, 2017

So easy to use and make more money then before. thank you.

12be
United Kingdom
4 months using the app
Edited September 27, 2017

Love the app! Customers love their products... this app has made us VERY happy! Easy to use, great product. Just let your customers know there is an extended shipping time cause of the custom nature of the products.

Wildish Apparel
United States
4 months using the app
May 19, 2017

Super easy app to use! Easy set-up, easy templates and good support if help needed.

Print Foot
Denmark
4 months using the app
March 28, 2017

Pillow Profits is an excellent fulfillment it app. It absolutely makes my job easier and allows me to focus on marketing and building my business. I highly recommend Pillow Profits. Also, they're very responsive to questions and inquires, which I appreciate.

Akonik
United States
4 months using the app
August 31, 2017

I have tried to get their attention to my concerns, but their attitude gets in the way. DO NOT USE THIS COMPANY! The quality of their products is the worst association with cheap "made in China" merchandise. The shoes are what I sampled. I don't want my artwork associated with these poorly made products. To make the decision to dump them easy, the customer service for me was really bad. They didn't resolve any issues. When I needed help, their response was to tell me to just go to their video tutorials and they had an annoyed attitude about it. The sync with Shopify is not reliable. My sample order was shipped even though it was flagged as "risky" by their app, and should have not gone through. Their customer service told me to manually override the "risk" hold, and guess what, now a duplicate of my order is on the way despite my explanations of the problem and requests for help. These print on demand companies should at the least have decent customer service. This company is a big gamble to work with and I don't recommend you put your time into wrestling with them and your upset customers who get shoes which have flaps of stiff elastic hanging inside which gouge the side of their foot.

Liz Lauter Designs
United States
4 months using the app