Pillow Profits Fulfillment

Orders take to long to be shipped and cause too many complaints from customers.
It is not worth the risk. Products good let down by delivery plus paying an expensive subscription charge per month.

It is 27th October, 2017 23.11pm UK time and I have now had to refund another customer!!!!!!!!

I am so annoyed!!!!!!!!!!!!!!!!

Very bad business practice! After 3 months of designing the website and perfecting the shoe designs, in which many hours of work and money were invested, we commissioned the first test boots.

The shoes we ordered (and later recieved with 1 week delay) were of very poor quality. The soles of the boots were extremley thin - the thickness of the sole is 4mm - so the bottom of the shoes can be pierced through very easily. Boots also did not have a CE standard that provides a guarantee of basic quality to European customers.

While ordering, we recieved a wrong tracking number, and after the delivery deley we contacted their costumer service and unfortunatley recieved a very slow response to the question of what's happening with the package. On-time delivery is of paramount importance in this kind of business and waiting for the response for 4 day, when manufacturer is late for more than a week with their delivery to the mailing service, is not accaptable.

In addition, the app ratings are unrealistic since most of the users evaluate the app before they get the product as the company offers them $ 25 discount for their first order if they give rating to the application.

Also a WARNING to all users of the application who are from the EU. All responsibility for the poor quality of products when facing final customers is on you. That is because shoe manufacturers do not provide basic quality and CE standard.

Waste of money and time. Attached are the pictures of the shoes' poor quality and DHL tracking number. https://imgur.com/a/tAYHa
http://www.dhl.com/en/express/tracking.html?AWB=7385147630&brand=DHL

Tutorials are easy to follow. Heard some awesome things about this company.

The Pillow Profits app has completely changed my business! The products and support are second to none! My customers LOVE the custom printed products they receive from us!!!

Pillow Profits is a fantastic App which allows even the newbie to create awesome products. Being a US company is also a big plus.

Good App and very cool products offered to sell! Looking forward to more success from this ;)

Love Pillow Profits App. It's easy to use, great products, great support and I have no hesitation in recommending this App to Anyone. Never seen anything like it and I love using it. Great App

Pillow Profits and Adam's training are like no other . You can tell how much he really cares about helping everyone to be as successful as possible. His step by step training is perfect for anyone who can follow directions. Very helpful to say the least so thank you Adam! I'm new to shopify and print on demand & loving what I see so far. Easy to get started with a few of their designs & great for sparking your creative juices as well, when you are ready to hire a designer. Highly recommend!!

XOXO!!

I like to do graphic design so much but was having problem producing it.
Found Pillow Profits is just like have my dream come true.
Pillow Profits is a great app and customer support also great. Can't wait to see
my first product in reality

This is run by a dishonest team with poor customer support. My orders were placed more than 2 weeks ago and they've been stuck in production since (the promised production time was 5-7 days). The support team did not reply to my emails. New users, beware - do not risk your store's reputation with this shady company.

Update: On my second order the same thing happened again. The Pillow Profits Team did not reply to my email either. Hoping that writing here would catch their attention. Please fulfil my orders - it's been more than 7 days. Thanks.