Reviews (478)

Overall rating
4.3
Counts per rating level
  • 78% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for diversifying product offerings, especially in footwear and custom items, which boosts revenue. It features a user-friendly interface with helpful video tutorials and offers Express shipping and simultaneous style design capabilities. High-quality mockups and excellent customer support, including personal Skype calls, are also praised. Continuous updates and new product additions keep the platform fresh, making it a game-changer in e-commerce.

Edited September 4, 2017

You rock ! I really like the diversity of product we can get from them . It helped my store grow 50% Bigger in sale !

La Shop Momtrepreneur
Canada
5 days using the app
May 19, 2017

POD in a league of its own. Easy to install and get started with it, high level of customisation made simple to work with, great support. I can't wait to put it at work! Thanks guys!

Nice Cool
United States
5 days using the app
December 10, 2018

Im very disappointed with pillow profit, I though they are print on demand from USA and that the reason they charge the products more expensive than other providers from china but WHAT WAS my surprise .... the products coming from china, they charge as a intermediary, the order take more than 3 weeks to go to the costumer, also in the tracking number they shipped do not use your company name as is supposed to do if a customer buy something from your e-commerce store they expect the product from your company no from other person on CHINA.
Conclusion your customer paid 3000 more a product because you use this app PLUS do not get the product on time, ALSO you paid them and the monthly fees to be just and "INTERMEDIARY" when you just can go to the Alliexpress and find the provider to buy directly from them.

CheapTarget
United States
2 months using the app
Edited July 8, 2020

Fuck this scam app, they never full fill the product and support seller.
I will never paid any fee for this app again, scam app
scam app
scam app

buithai123
Vietnam
2 months using the app
March 9, 2017

This app is absolutely wonderful! Very easy to use! Beautiful mockups! I've been using it for about a week and the products have DEFINITELY brought traffic to my Store! Thank you so much!

Ocdesignzz
United States
4 days using the app
Edited May 27, 2020

This company is a scam. I've been waiting a month for a tracking number and my order doesn't go out to the customer I had to give the refund, I send a lot of mail and nothing, you shouldn't cheat people, you lose your money... if you are starting a business don't hire it.....

Bohemian-Spirit-Store
Mexico
About 2 months using the app
Pillow Profits Fulfillment replied May 19, 2020

Hi Bohemian-Spirit-Store

Thanks for the feedback. We definitely understand this can be a very frustrating time to be running an Ecommerce store for you and your customers.

We are regularly updating our blog with informative resources you can share with your customers about shipping delays caused by the Covid-19 crisis and when we expect the situation surrounding air freight to improve.

If you’re uncomfortable with longer than usual shipping times we highly recommend shutting off ads or temporarily or switching to a supplier elsewhere that isn’t facing the challenges of international logistics delays. We will continually update you via email and our blog with exactly what is going on and when we expect our shipping to normalize.

We appreciate your patience and we look forward to seeing rapid improvements to our service on the other side of this crisis.

October 15, 2017

Fantastic experience so far- great product ranges and great customer service- highly recommended!

Your Budget Store
United States
4 days using the app
September 3, 2017

the awesome app already start working on cool designs!

Yakir Gabay
Israel
4 days using the app
May 21, 2017

The application is great, very intuitive, looking to jump start my business with Pillow Profits.

Kdws
United States
4 days using the app
Edited March 23, 2019

This is run by a dishonest team with poor customer support. My orders were placed more than 2 weeks ago and they've been stuck in production since (the promised production time was 5-7 days). The support team did not reply to my emails. New users, beware - do not risk your store's reputation with this shady company.

Update: On my second order the same thing happened again. The Pillow Profits Team did not reply to my email either. Hoping that writing here would catch their attention. Please fulfil my orders - it's been more than 7 days. Thanks.

Paws & More Store
Singapore
About 2 months using the app
Pillow Profits Fulfillment replied March 7, 2019

Thank you for your feedback!

I looked into your orders and can see you placed one order with Pillow Profits on February 18th.

Due to a large surge in sales during the month of February, our sneaker production went from 4 days to 10 days during the second half of February.

We were able to finish your sneaker order within 10 days and provided a tracking number within 10 days showing your items are on their way.

You can track the progress of your shipment here:

https://www.17track.net/en/track?nums=LT342066862CN
https://www.17track.net/en/track?nums=LT342066672CN

We apologize for this temporary delay and are happy to report that our production times have normalized back to 5-7 days during the month of March.

Let us know how you like the sneakers once they arrive!