Pin Generator , 25 reviews
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Very easy to use, works a treat.
5 stars all day.
Thanks for the review! Much appreciated.
Kind regards,
Ollie
We Pay Yearly Plan everytime we try to generate pin its tell out of credit so poor customer service
Hi there,
For some reason there was a technical issue when you canceled your subscription that moved you back on to the free plan instead of maintaining your credits for the duration of your subscription.
I’m terribly sorry that this has happened. By way of a small apology I have doubled your pin credit limit for the remainder of your subscription.
I will run an audit of what happened on the account to ensure that it doesn’t happen again too.
Apologies again for the inconvenience caused.
Kind regards,
Oliver Boyers (Founder)
I've followed the app since its start, it's been continuously evolving and for us Pinterest was only a side interest, but thanks to the Shopify automation now we have a new channel of potential leads interests.
The app is not bug free, but i can assure that from our experience the founder is solid to fix bugs fast and efficiently and support the clients.
Test and you won't regret!
It’s incredibly easy to use, especially with Shopify integration. Saves hours generating pins. Easy to use and the customer service is great.
Highly recommend
This app saves me so much time in making nice pins for Pinterest. I don't have to upload each photo and make a design, there are so many different designs you can customize.
Amazing app! Pingenerator has saved me tons of time. I now finally have pins posting each day to Pinterest. It's easy to use, the customer service has been great and my Pinterest stats have improved SO much! I'm also seeing a spike in traffic coming from pinterest to my Shopify site. I just wish this company would make more apps because this one is serious SO good!
The AI AutoPin function can create different photos, titles and descriptions for the same pin design if that one goes viral. We also use the automatic AI function to rewrite description to get ideas apart from using them for Pins.
This app will save you a ton of time making pins! Super easy to use and customizable. Customer service is fast and helpful.
Great app that takes the use of Pinterest to a new level. Thanks also to the support, very fast and courteous!
I use it, didn’t work for me. I cancel the subscription by the way they recommended just delete the store from pin generator and they kept on charging me! no customer service and no phone number. I need answers.
Hi Elena,
I can see the first time you have reached out to us was less than an hour before leaving this review. We have a chatbot on all of our pages which is our point of contact and we have a contact page with a feedback form and a contact email address. In addition, all contact information is in the app listing on Shopify.
Kindly advise any other attempts to contact us which we may not have received?
Regarding, the instruction to delete your store from Pin Generator. This is not the prescribed way to cancel your subscription. You can either delete the app from your Shopify store or cancel the subscription from the Pin Generator pricing page.
Can you please tell me where you got this other information, as it is incorrect?
If it is the case that you forgot to cancel your subscription before renewal, then the best option would have been to reach out to me via the above-mentioned contact options and organize a refund, rather than give me a one-star review which negatively affects my business.
Kind regards,
Oliver