Overall rating
4
Counts per rating level
  • 71% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 10% of ratings are 1 stars
Edited April 17, 2024

I uploaded the app but then realized the application I needed didn't quite fit the app. They refunded quickly and will use the app in the future for raffles! Hope they add some ability to contact through their website as well. Thanks for quickly responding Pine.

The Water State - A division of Play Hard Florida LLC
United States
About 1 hour using the app
Casual Ecommerce Apps replied April 17, 2024

Hello,

We have no history of you reaching out to us to ask for a refund. Our contact information is available in the app. We have issued you a refund for the app charges, as well as sent you $19.95 in app credits.

July 10, 2023

I recently had a positive experience using the Pineraffle app on Shopify. The support team stood out with their quick responsiveness, dedication to problem-solving, and friendly attitude throughout the support process. While the app performed well and met my needs, I believe it could benefit from some updates, but it's encouraging to know that the Pineraffle team is actively working on improving it. Overall, Pineraffle is a good app for running raffles on Shopify, thanks to the commendable support team and the potential for further enhancements through ongoing updates.

Ignition Draws NZ
New Zealand
3 months using the app