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An AI assistant that answers shoppers on your site chat and WhatsApp, plus automations and pop-ups.
ping.ai adds an AI assistant to your store's website chat and WhatsApp. It learns your products and policies, recommends products with add-to-cart cards, and answers order questions after the customer verifies with a one-time code. Every conversation is in your dashboard, and your team can take over at any time. Recover abandoned checkouts and follow up after purchase with WhatsApp, email or SMS automations sent only to customers who agreed to marketing. Collect leads with pop-ups and banners.
- AI chat on your site and WhatsApp that answers from your products and policies
- Product recommendations with add-to-cart cards, right inside the chat
- Abandoned cart and post-purchase automations on WhatsApp, email and SMS
- Pop-ups and banners that collect leads and send the discount code
- Order tracking page with verified lookup, plus a free accessibility menu
Languages
English
Works with
- Checkout
- Shopify Admin
Categories
Automation tasks
Customization
Pricing
Choose the plan that best fits your business.
Free
Free
Features
- 3 abandoned-cart reminders a month
- 1 site banner, 10 leads a month
- Free accessibility widget
Pro
$19.99 / month
Features
- AI bot on WhatsApp and your site
- 10 bot conversations a month
- Unlimited abandoned-cart reminders
- 1 site banner, 80 leads a month
- Branded order tracking page
- Deep product index for the bot
Growth
$44.99 / month
Features
- Everything in Pro
- 80 bot conversations a month
- 3 banners, 250 leads a month
- Post-purchase automations
- Personal assistant, 2 messages a day
Premium
$99.99 / month
Features
- Everything in Growth
- 400 bot conversations a month
- Unlimited banners and leads
- 25,000 campaign emails a month
- Unlimited personal assistant
- 600 virtual try-ons a month
Gold
$179 / month
Features
- Everything in Premium
- Unlimited abandoned carts
- 20,000 bot replies a month
- Unlimited banners and leads
- 100,000 campaign emails a month
- 2,000 try-ons a month
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews (2)
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
very happy with the automated customer service and sales rep + abandon cart
great job guys!
Thank you for the review!
מרוצה מאוד מכל שלל האוטומציות המטורפות שיש בפנים, עברתי מקלוויו ואני חושב שהמערכת הזו לא רואה ממטר את כל הכלים שמציעים אוטומציה
Support
App support provided by PING AI.
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, email address, phone number, physical address
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner, blog contributors
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Store owner
Name, email address, phone number, physical address
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Blog contributors
Email address, IP address, browser and operating system
View and edit store data:
Customers, orders, discounts, Online Store
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Edit customers
Customer data
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Edit orders
Order fulfillments, all order history
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Edit discounts
Discount codes and promotions
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Edit Online Store
Theme, Online Store pages
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