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An AI assistant that answers shoppers on your site chat and WhatsApp, plus automations and pop-ups.
ping.ai adds an AI assistant to your store's website chat and WhatsApp. It learns your products and policies, recommends products with add-to-cart cards, and answers order questions after the customer verifies with a one-time code. Every conversation is in your dashboard, and your team can take over at any time. Recover abandoned checkouts and follow up after purchase with WhatsApp, email or SMS automations sent only to customers who agreed to marketing. Collect leads with pop-ups and banners.
- AI chat on your site and WhatsApp that answers from your products and policies
- Product recommendations with add-to-cart cards, right inside the chat
- Abandoned cart and post-purchase automations on WhatsApp, email and SMS
- Pop-ups and banners that collect leads and send the discount code
- Order tracking page with verified lookup, plus a free accessibility menu
Languages
English
Works with
Categories
Automation tasks
Customization
Estimate your monthly charges
Rounded up to the nearest dollar
500 active profiles
SMS over allowance
Pricing
Choose the plan that best fits your business.
Free
Free
Features
- 3 abandoned-cart reminders a month
- 1 pop-up, 10 leads a month
- 10 emails and 5 SMS a month
- Free accessibility widget
Pro
$20 / month
Plus usage charges
Features
- Unlimited carts and automations
- AI bot: 10 conversations a month
- 2 pop-ups, 80 leads a month
- 5,000 emails and 50 SMS a month
- 50 WhatsApp broadcast messages a month
- 500 active profiles, $4 per 500 more
Usage
Cost per unit
500 active profiles
$4
Usage
Cost per unit
SMS over allowance
$0.008
7-day free trial
Growth
$44.99 / month
Plus usage charges
Features
- Everything in Pro
- AI bot: 80 conversations a month
- 5 pop-ups, 250 leads a month
- Branded order tracking page
- 10,000 emails and 500 SMS a month
- Personal assistant, 10 messages a day
- 1,000 active profiles, $5 per 500 more
Usage
Cost per unit
500 active profiles
$5
Usage
Cost per unit
SMS over allowance
$0.008
Premium
$99 / month
Plus usage charges
Features
- Everything in Growth
- AI bot: 400 conversations a month
- 10 pop-ups, unlimited leads
- 20,000 emails and 1,000 SMS a month
- 1,000 WhatsApp broadcasts a month
- Unlimited personal assistant
- 2,000 active profiles, $6 per 500 more
Usage
Cost per unit
500 active profiles
$6
Usage
Cost per unit
SMS over allowance
$0.008
Gold
$179 / month
Plus usage charges
Features
- Everything in Premium
- AI bot: 2,000 conversations a month
- Unlimited pop-ups and leads
- 50,000 emails and 2,000 SMS a month
- 2,000 WhatsApp broadcasts a month
- 5,000 active profiles, $7.5 per 500 more
Usage
Cost per unit
500 active profiles
$7.50
Usage
Cost per unit
SMS over allowance
$0.008
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews (12)
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
We run ping.ai on all three of our Shopify stores, in both Hebrew and English, and it has become a core part of how we sell and support our customers. The AI assistant learned our products and policies, answers customers naturally on website chat and WhatsApp, recommends the right products, and hands the conversation to a real person when a customer asks for one. We also use it for abandoned cart recovery, email automations and quantity bundles, which let us replace a separate email app and manage everything from one dashboard. A powerful app and great value for the price. Highly recommended for any store that wants to sell and support customers on WhatsApp.
ממליצה בחום על אפליקציית פינג! בתור בעלת חנות אונליין, האפליקציה פשוט עושה לי סדר בכל מה שקשור לשיווק ולניהול התקשורת עם הלקוחות, והכול במקום אחד.
האוטומציות מעולות, חוסכות לי המון עבודה ידנית ועוזרות לקדם מכירות ולהחזיר לקוחות לרכישה. גם יצירת קמפיינים ושליחת SMS ואימיילים נעשות בצורה פשוטה, נוחה וידידותית.
והבוט פשוט עובד נהדר! נותן מענה ללקוחות, מסייע בתהליך המכירה ומרכז את המידע בצורה מסודרת, כך שהרבה יותר קל לי לעקוב אחרי הכול.
מבחינתי פינג היא הרבה מעבר לעוד אפליקציה- זה כלי משמעותי שעוזר לי לנהל את החנות בצורה חכמה, יעילה ומקצועית יותר.
אפליקציה אחת שמחליפה מספר של אפליקציות ביחד!
ממליצה מכל הלב לכל מי שמנהל חנות איקומרס ורוצה לחסוך זמן, לעשות סדר ולהגדיל את פוטנציאל המכירות!
פלטפורמה מטורפת, שמאגדת את כל מה שאתר איקומרס צריך במקום אחד!
מובן, ברור ומאוד אינטואיטיבי.
Support
App support provided by PING AI.
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, email address, phone number, physical address
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner, blog contributors
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Store owner
Name, email address, phone number, physical address
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Blog contributors
Email address, IP address, browser and operating system
View and edit store data:
Customers, orders, discounts, Online Store
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Edit customers
Customer data
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Edit orders
Order fulfillments, all order history
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Edit discounts
Discount codes and promotions
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Edit Online Store
Theme, Online Store pages
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