Pinpoint: Social Sales Agent

Spots buying intent in Instagram and TikTok comments and DMs, then sends the exact product link.

Pinpoint is an AI social team for your brand. Its Product Discovery agent watches comments and DMs across organic posts, paid ads, and creator content. When someone says “where can I get this?”, it identifies the product, checks it against your Shopify catalog, and sends the exact product page link in your brand’s voice, so interest turns into a sale. Links carry UTMs, so you can see revenue from social. Starts in shadow mode: nothing posts until you approve it.

• Spots buying intent in comments and DMs and sends the exact product link
• Matches posts and images to your Shopify catalog and checks stock
• UTM-tracked links so you can see sales driven by social
• Works across organic, paid ads, and influencer content, all in your brand voice
• Also hides negativity, answers FAQs, and screens creator requests