Pinpointed AI Sommelier

Name: Pinpointed AI Sommelier
Brand: Pinpointed
Rating: 5.0 (3 reviews)

Pricing: Free plan available. Free trial available.
Rating: 5.0 (3)
Developer: Pinpointed

AI Wine, Beer & Spirits Recommendations. Live Inventory Chat that Sells

Wine and spirits stores using Pinpointed see 27% higher order values. Customers spend $56 when the AI guides them, versus $44 when they browse alone. Sommelier chat gives shoppers instant product advice from your live inventory, recommending food pairings, gifts suggestions, budgets and specific product needs. Live reporting based on your customer searches. Track clicks, demand patterns, and missed opportunities from your customers conversations. Trusted by retailers on four continents.

Recommends wine, beer and spirits from your live inventory
Tracks which products customers click and which conversations lead to sales
Speaks to customers in English, German, French, Spanish, Portuguese and Italian

Languages

English, French, German, Dutch, and Italian

Works with

Shopify Admin

Pricing

Free

Features

30 AI conversations/month
Wine, beer & spirits recommendations
Food pairing & gift suggestions
Live inventory recommendations
Last 3 conversation in dashboard
Multi-language support: EN, FR, DE, IT,
Email support

Starter

$29 / month

Features

Unlimited AI conversations/month
Everything in Free
Last 25 conversations in dashboard
Basic widget customisation
Priority email support

14-day free trial

Pro

$99 / month

Features

Everything in Starter
Unlimited AI conversations
Top recommended products report
Product click-through tracking
Last 100 conversations in dashboard
Revenue attribution
Inventory gap insights
Priority email support

14-day free trial

Enterprise

$299 / month

Features

Everything in Pro
Unlimited AI conversations
Voice AI
500 customer conversations stored
White-label custom branding & colours
Full revenue attribution dashboard
Dedicated onboarding & setup session
Priority email & chat support

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews (3)

Overall rating

Counts per rating level

100% of ratings are 5 stars
3
0% of ratings are 4 stars
0% of ratings are 3 stars
0% of ratings are 2 stars
0% of ratings are 1 stars

All reviews

March 17, 2026

Really great communication when issues have arisen.
The AI gives really solid recommendations and is very straight forward to add.
Definitely a nice addition to our website and I look forward to how it will develop going forward.

Sense of Taste

Australia

20 days using the app

Pinpointed replied March 18, 2026

Thank you so much for the kind review. We really appreciate your support and are delighted to hear the recommendations have been strong and that the setup was straightforward.

It’s great to know Pinpointed AI Sommelier is already adding value to your website, and we’re excited to keep improving it even further.

February 25, 2026

Endlich können unsere Kunden nicht nur 24h am tag einkaufen, sondern werden dazu auch noch 24h am Tag beraten. Absolut lohnenswert.

Die Weingaleristen

Germany

13 days using the app

Pinpointed replied February 26, 2026

Vielen Dank! Genau das war unser Ziel, 24/7 Beratung für Ihre Kunden, auch wenn Sie nicht verfügbar sind.

Freut uns sehr, dass es sich für Sie lohnt!

February 25, 2026

Excellent app. I have received a lot of immediate support, very glad my suggestions on adding some features were promptly accepted.

VP Merchants

Ireland

21 days using the app

Pinpointed replied February 26, 2026

Thanks so much! Really appreciate you taking the time to share feedback and suggestions. We're committed to making the app work exactly how our clients need it to.

Glad the support has been helpful, we're always here if you need anything.