Pinpointed AI Sommelier

Name: Pinpointed AI Sommelier
Brand: Pinpointed
Rating: 5.0 (3 reviews)

Pricing: Free plan available. Free trial available.
Rating: 5.0 (3)
Developer: Pinpointed

AI sommelier for wine, beer & spirits stores. Recommends real products from your live inventory.

Most wine, beer and spirits stores lose online customers because there is no one to help them choose. Pinpointed AI Sommelier gives shoppers instant product advice using your live inventory. Customers can ask for a wine for dinner, a whisky gift, something to pair with salmon, or a bottle within budget. No generic suggestions. Just relevant recommendations from your store. Works in multiple languages and includes analytics so you can see what customers ask for and which products they click.

Recommends wine, beer and spirits from your live inventory
Tracks which products customers click and which conversations lead to sales
Speaks to customers in English, German, French, Dutch and Italian

Languages

English, French, German, Dutch, and Italian

Works with

Shopify Admin

Pricing

Free

Features

10 AI conversations/month
Wine, beer & spirits recommendations
Food pairing & gift suggestions
Last customer conversation in dashboard
Email support

Starter

$29 / month

Features

Unlimited AI conversations/month
Everything in Free
Last 5 conversations in dashboard
Priority email support

14-day free trial

Pro

$99 / month

Features

Unlimited AI conversations
Everything in Starter
Top recommended products report
Click-through tracking per product
Last 50 conversations in dashboard
Revenue attribution
Inventory gap analysis
Priority email support

Enterprise

$299 / month

Features

Unlimited AI conversations
Everything in Pro
Voice AI - speak your questions
500 customer conversations stored
Custom widget branding & colours
White-label - remove Pinpointed badge
Dedicated onboarding & setup session
Priority email & chat support

7-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews (3)

Overall rating

Counts per rating level

100% of ratings are 5 stars
3
0% of ratings are 4 stars
0% of ratings are 3 stars
0% of ratings are 2 stars
0% of ratings are 1 stars

All reviews

March 17, 2026

Really great communication when issues have arisen.
The AI gives really solid recommendations and is very straight forward to add.
Definitely a nice addition to our website and I look forward to how it will develop going forward.

Sense of Taste

Australia

20 days using the app

Pinpointed replied March 18, 2026

Thank you so much for the kind review. We really appreciate your support and are delighted to hear the recommendations have been strong and that the setup was straightforward.

It’s great to know Pinpointed AI Sommelier is already adding value to your website, and we’re excited to keep improving it even further.

February 25, 2026

Endlich können unsere Kunden nicht nur 24h am tag einkaufen, sondern werden dazu auch noch 24h am Tag beraten. Absolut lohnenswert.

Die Weingaleristen

Germany

13 days using the app

Pinpointed replied February 26, 2026

Vielen Dank! Genau das war unser Ziel, 24/7 Beratung für Ihre Kunden, auch wenn Sie nicht verfügbar sind.

Freut uns sehr, dass es sich für Sie lohnt!

February 25, 2026

Excellent app. I have received a lot of immediate support, very glad my suggestions on adding some features were promptly accepted.

VP Merchants

Ireland

21 days using the app

Pinpointed replied February 26, 2026

Thanks so much! Really appreciate you taking the time to share feedback and suggestions. We're committed to making the app work exactly how our clients need it to.

Glad the support has been helpful, we're always here if you need anything.