Pinpointed Barista

Pinpointed Barista

Pricing
Free plan available. Free trial available.
Rating
3.0 (1)
Developer
Pinpointed

Coffee product recommendations from your live inventory, powered by an AI barista chat.

Most coffee stores lose online customers because there is no one to help them choose between your different coffee. Pinpointed AI barista gives shoppers instant product advice using your live inventory. Customers can chat about coffee by style, country, flavour, budget etc. The AI Barista chat only makes relevant recommendations from your coffee store. Replies in you customers language. Includes analytics so you can see what customers ask for and which coffee they click.

Most coffee stores lose online customers because there is no one to help them choose between your different coffee. Pinpointed AI barista gives shoppers instant product advice using your live inventory. Customers can chat about coffee by style, country, flavour, budget etc. The AI Barista chat only makes relevant recommendations from your coffee store. Replies in you customers language. Includes analytics so you can see what customers ask for and which coffee they click. more
  • AI Barista recommends coffee from your stores live inventory
  • Review which coffee customers click and which conversations lead to sales
  • Recommends coffee in your custom language EN, DE, FR, NL and IT.

Languages

English

Pricing

Free

Free

Features

  • 30 AI conversations/month
  • Coffee advise and recommendations
  • Gift suggestions
  • Last customer conversation in dashboard
  • Email support

Starter

$29 / month

Features

  • Unlimited AI conversations
  • Everything in Free
  • Last 25 conversations in dashboard
  • Priority email support

14-day free trial

Pro

$99 / month

Features

  • Unlimited AI conversations
  • Everything in Starter
  • Top recommended products report
  • Click-through tracking per product
  • Last 100 conversations in dashboard
  • Revenue attribution
  • Inventory gap analysis
  • Priority email support

14-day free trial

Enterprise

$299 / month

Features

  • Unlimited AI conversations
  • Everything in Pro
  • Voice AI - speak your questions
  • 500 customer conversations stored
  • Custom widget branding & colours
  • White-label - remove Pinpointed badge
  • Dedicated onboarding & setup session
  • Priority email & chat support

7-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews (1)

Overall rating
3
Counts per rating level
  • 0% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 100% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
June 17, 2026

I've used this for a few weeks now, and every search pulls up the exact same 3 or 4 coffees that have nothing to do with what was searched. I'm not convinced that this app actually works and searches for anything. I've never seen it pull up a different set of results.

Cafe' Rochon International Coffees
United States
5 days using the app
Pinpointed replied June 18, 2026

Thank you for the specific feedback, you were right. We found a backend bug that caused recommendations to ignore what was actually searched and fall back to the same shortlist every time, instead of really searching your catalog. It has beed fixed and we've reached out to you directly to make sure everything's working well for your store. We really appreciate you taking the time to describe this clearly, it's exactly what let us track it down fast.

Support

App support provided by Pinpointed.

Developer

Launched

March 3, 2026

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View customer data:

Device and activity data

  • Device and activity data

    Geolocation, IP address, browser and operating system

View staff and contributor data:

Store owner

  • Store owner

    Name, email address, phone number, physical address

View store data:

Products, orders

  • View products

    Products, collections

  • View orders

    All order history for the last 60 days

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