Pinpointed Barista

Name: Pinpointed Barista
Brand: Pinpointed
Rating: 3.0 (1 reviews)

Pricing: Free plan available. Free trial available.
Rating: 3.0 (1)
Developer: Pinpointed

Coffee product recommendations from your live inventory, powered by an AI barista chat.

Most coffee stores lose online customers because there is no one to help them choose. Pinpointed Barista gives shoppers instant advice from your live inventory. Customers can ask for a coffee by roast, origin, flavour, brew method or budget. No generic suggestions. Just relevant recommendations from your store. Replies in your customer's language (EN, DE, FR, NL, IT). Includes analytics so you can see what customers ask for and which coffees they click.

Recommends coffee from your store's live inventory
See which coffees customers click and which conversations lead to sales
Speaks to customers in their language

Languages

English and French

Works with

Checkout

Pricing

Choose the plan that best fits your business.

Free

Features

30 AI conversations/month
Coffee advice and recommendations
Gift suggestions
Last customer conversation in dashboard
Email support

Starter

$29 / month

Features

Unlimited AI conversations
Everything in Free
Last 25 conversations in dashboard
Priority email support

14-day free trial

Pro

$99 / month

Features

Unlimited AI conversations
Everything in Starter
Top recommended products report
Click-through tracking per product
Last 100 conversations in dashboard
Revenue attribution
Inventory gap analysis
Priority email support

14-day free trial

Enterprise

$299 / month

Features

Unlimited AI conversations
Everything in Pro
Voice AI - speak your questions
500 customer conversations stored
Custom widget branding & colours
White-label - remove Pinpointed badge
Dedicated onboarding & setup session
Priority email & chat support

7-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews (1)

Overall rating

Counts per rating level

0% of ratings are 5 stars
0% of ratings are 4 stars
100% of ratings are 3 stars
1
0% of ratings are 2 stars
0% of ratings are 1 stars

All reviews

June 17, 2026

I've used this for a few weeks now, and every search pulls up the exact same 3 or 4 coffees that have nothing to do with what was searched. I'm not convinced that this app actually works and searches for anything. I've never seen it pull up a different set of results.

Cafe' Rochon International Coffees

United States

5 days using the app

Pinpointed replied June 18, 2026

Thank you for the specific feedback, you were right. We found a backend bug that caused recommendations to ignore what was actually searched and fall back to the same shortlist every time, instead of really searching your catalog. It has beed fixed and we've reached out to you directly to make sure everything's working well for your store. We really appreciate you taking the time to describe this clearly, it's exactly what let us track it down fast.