Reviews (83)
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We have been charged £190 a month for this app despite not using it. That's a shocking amount to charge
Please do not trust this app because it has taken $152 from me.
please don't install this app. they will charge you hundreds of dollars every few days
Legit terrible service, doesn't work worth a damn. TikTok already has a better algorithms and they are a hell of a lot more willing to help as well don't waste your money on this just that just gonna slow your comp/site speed down with all the garbage script they put on your computer just go server side if you want the best data don't over pay for this trash.
Great support! All issues are solved—10/10!
Hello there!
Our app provides rich analytics on your events, which is why we track as soon as you install the app. Once you connect your TikTok Pixel, we add the pixel to your store and also start sending the tracked events over to the pixel via the Events API.
We urge store owners to set up the pixel right after installation to ensure maximum value from our app. We also urge stores to take advantage of the analytics features we offer.
We do also offer a generous refund policy. Whenever you're not satisfied with our service, you can reach out to us and we're more than happy to offer refunds in most cases. I completely understand your frustrations and would love to resolve this for you! You can send an email to support@adtrace.ai for further help :)
- Support Team, AdTrace
The application is fine, but charging by the number of orders is abusive, especially for orders of 50 or more ... I end up paying $168 for an app just to connect a pixel. Very expensivev!
very
Had trouble with installing enhanced tracking, but the service provided me the right help! thankyou!
Dont install the app! The app is bad, and also the customer service is very bad! Use a other app!
H