Reviews (86)

Overall rating
4.4
Counts per rating level
  • 88% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
December 29, 2024

I highly recommend this app as it allows me to effectively track conversions from TikTok. In my country, the official TikTok app isn't available for installation, and this tool has been invaluable in helping me run ads without losing potential customers, even when a pixel isn't installed

mintibaute.ro
Romania
26 days using the app
Edited December 27, 2024

Everyone, download this app. It has greatly boosted my sales. Their customer care is also very good. Such a nice chat support.

Gilded Style
Pakistan
About 2 months using the app
AdTrace replied December 23, 2024

Hello! We have refunded you as per our chat conversation.

If you need anymore help please don't hesitate to connect with us on live chat, or by emailing us at support@adtrace.ai!

October 7, 2024

Had trouble with installing enhanced tracking, but the service provided me the right help! thankyou!

FjordVogue
Netherlands
3 months using the app
AdTrace replied December 23, 2024

We're glad that we were able to help you implement your TikTok pixel tracking!

December 30, 2024

I'm getting ready to run my TikTok ads, and have been struggling to set up my pixel. This app was able to help me set up my pixel super quickly, and the events are all tracking. I highly recommend PixelPro!

Alephskin
United States
1 minute using the app
Edited October 5, 2024

Great support! All issues are solved—10/10!

High Priestess
Lithuania
17 days using the app
AdTrace replied October 5, 2024

Hello there!

Our app provides rich analytics on your events, which is why we track as soon as you install the app. Once you connect your TikTok Pixel, we add the pixel to your store and also start sending the tracked events over to the pixel via the Events API.

We urge store owners to set up the pixel right after installation to ensure maximum value from our app. We also urge stores to take advantage of the analytics features we offer.

We do also offer a generous refund policy. Whenever you're not satisfied with our service, you can reach out to us and we're more than happy to offer refunds in most cases. I completely understand your frustrations and would love to resolve this for you! You can send an email to support@adtrace.ai for further help :)

- Support Team, AdTrace

Edited June 2, 2024

I had a small misunderstanding regarding the app features. Conner was quick to rectify the issue and went over the top with his customer service. I greatly appreciate Shopify app sellers who are quick to act and do right by their customers.

If you have an issue do not hesitate to reach out to them, they've been very helpful thus far.

Thanks again

Active ArmorFit
United States
About 2 months using the app
AdTrace replied December 23, 2024

We're glad that we were able to help you implement your TikTok pixel tracking!

March 14, 2024

The data captured is very accurate, very easy to use, and easy to install. Customer service is very patient in answering questions. Highly recommended.

Gendanday
China
5 months using the app
AdTrace replied December 23, 2024

We're glad that we were able to help you implement your TikTok pixel tracking!

September 3, 2024

very

ShawnChapple
Denmark
About 2 months using the app
April 2, 2024

Im really glad that i intalled this app it helped me alot

Dufflify
United Kingdom
About 1 month using the app
March 14, 2024

I would recommend using this app

Herb’s Manchester
United Kingdom
3 months using the app
AdTrace replied December 23, 2024

We're glad that we were able to help you implement your TikTok pixel tracking!