Pixi Order Printer PDF Invoice

We've been using Pixi Order Printer for a while now with proforma documents. The functionality far surpasses the standard Shopify Order Printer - from flexible template options to much clearer formatting.

What really sets Pixi apart is the quick and responsive support. Whenever we've had a question or needed a template tweak, the support team responded fast and helped us solve it right away - something that has made the whole experience smooth and stress-free.

If you’re looking for an order printing solution that’s more robust and user-friendly than Shopify’s native tool, Pixi Order Printer is definitely worth it.

Very disappointing experience.

Everything started with a bug in THEIR standard template. The column titles were misaligned and did not match the corresponding information. We reported the issue and simply asked for the standard template to be corrected.

Instead, during their intervention, they converted our template into a custom template without informing us or requesting our approval. Because custom templates require a different subscription plan, invoices were no longer generated for our customers. We only discovered this after customers started reporting missing invoices.

The same situation has now happened twice. The first time, support acknowledged that it was their mistake and fixed it. Now it has happened again, and once more we are being told conflicting information despite the issue originating from changes made on their side.

This is not a user error. We never requested a custom template, and we were never warned that such a change was being made. As a result, our customers were unable to access their invoices, creating unnecessary disruption for our business.

For a business-critical service, making account changes without consent, breaking invoice generation, and failing to properly investigate recurring issues is simply unacceptable. We are now seriously considering moving to another solution.

I discovered this app because I wanted to set up automatic printing for Shopify orders. The template functionality of Pixi isn’t very advanced, but they have an extremely dedicated customer and technical team. Even before I subscribed to the paid plan, they manually coded a custom order template specifically for me. Thanks to the Pixi team’s efforts, I was able to achieve automated printing.

Superb support! They helped us very quickly. Some metafields were not accessible through their Shopify app, so we asked them to make them available for our template. The issue was solved within 24 hours, and they even added the code to our template for us. Excellent service!

Fantastic app at a great price.
Highly customizable with a integrated code editor.
The best part: The customer service is incredibly friendly, highly competent, helpful, and fast.

Very highly recommended!!! If I could, I would give a million stars.

use this for our trading card store. the invoices are great and the staff is very helpful they help you customize your invoices on the fly. would recommend them to everyone !

I like it that this is one of the few apps that work with shopify flow and they where very helpfull in customizing the design. This is really a big pro for us, that we could fully customize the layout and functions. We are now able to make decent invoices and credit invoices. Especially credit invoices are very difficult with standard apps.

It's a great app to be sure, but what REALLY puts this over the top (more than 5 stars, honestly) is the customer support. They worked closely with me to make some modifications that i needed and really took time to make sure everything was working well and how i needed it to.
The app itself allows me to not only have nice pdf prints of multiple forms for internal use and to include in shipments, it also allows me to include a pdf print option in the basic shopify emails and also to the customer accounts page. Really great

Been using it for almost a year now, simple but great app with amazing support

This app allowed us to get an invoice that matched how our old system looked and functioned so our customers were not confused when we migrated to Shopify from our old system's invoices.

The Pixi support team is fast to answer and was able to achieve all of our adjustment request. They were also quick at the adjustments. Thank you to Geon for the help!