Reviews (27)

Overall rating
5
Counts per rating level
  • 96% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 0% of ratings are 1 stars
May 18, 2026

best ever

SimpliVie Shop
Benin
8 months using the app
Edited May 18, 2026

Awesome Support! THANKS VERY MUCH

BLOODY-STREETS.DE
Germany
8 months using the app
Impulse replied May 18, 2026

Thank you for your feedback! We’re glad our support team was able to help resolve the technical issues and get everything working properly for you.

Edited June 5, 2026

Outstanding customer support.

I originally reached out because I was having trouble getting a popup to display correctly on mobile. After spending a lot of time trying to figure it out myself, Ben took over my case and made a huge difference.

He was patient, attentive, and genuinely interested in helping solve the problem. Rather than giving generic responses, he took the time to investigate the issue, test solutions, and make adjustments until everything was working exactly as expected.

The final result looks great, and thanks to Ben’s help I now have a solid popup template that I can reuse throughout my website.

It’s refreshing to find support that is this responsive and committed to helping customers succeed.

A special thank you to Ben for the excellent service and dedication. He’s a great example of what customer support should be.

Rocky Reckless
Mexico
Over 1 year using the app
Impulse replied September 24, 2025

¡Gracias por tu reseña! Nos alegra saber que la aplicación funciona bien y que el soporte fue de ayuda.

September 27, 2024

Started using this app for spin a wheel. without notification, they removed the campaign from spin a wheel to subscription model and now they dont even have spin a wheel option. Giving 2 stars coz while using this app my store started to gain more conversions!

PAP Art Store
Pakistan
3 months using the app
Impulse replied October 4, 2024

Thank you for your review! We truly appreciate every customer and are excited to let you know that we’re working on enhancing our Spin the Wheel functionality. It will be available for you to enjoy again soon! If there’s anything else we can assist you with, please don’t hesitate to reach out.

November 7, 2024

Plum popup is an Excellent App!

I highly recommend using Plum popup. The app is incredibly easy to use, with a smooth and user-friendly interface. It's efficient, provides exactly what you need, and I had no issues with it at all. Great experience overall!

Emesa Home
Canada
2 days using the app
Impulse replied September 24, 2025

Thank you for the wonderful feedback! We’re glad you find our app easy to use and efficient. Your support motivates us to keep improving the experience.

April 27, 2024

thanks

Batumlojistik
Georgia
About 8 hours using the app
Impulse replied September 24, 2025

Thank you for your feedback. We appreciate your support!

July 18, 2024

mE ENCANTA, ES MUY INTUITIVA

jpycosmetica
Spain
About 1 month using the app
Impulse replied September 24, 2025

¡Muchas gracias! Nos alegra que encuentres la app intuitiva y fácil de usar.

December 3, 2024

Anne, Super Cordial Support :) Works all perfectly

KWAKUSHOP
United States
9 days using the app
Impulse replied September 24, 2025

We appreciate your kind words! Our team is always happy to help, and we’re glad everything is working smoothly for you.

October 8, 2025

Really easy to use and works well. The dev team works a lot to develop new features I recommend

Team Vitality
France
11 months using the app
Impulse replied October 14, 2025

We truly appreciate your kind words and support! Our team is always working to bring new features and improvements - your feedback keeps us motivated.

November 26, 2025

Great app! A lot of features, and great support

Ambiance Verlichting
Netherlands
29 minutes using the app
Impulse replied December 15, 2025

Thank you for the great review! We’re glad to hear you’re enjoying the app and finding the features useful. Our team is always here to help, so don’t hesitate to reach out if you need anything.