Reviews (109)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its superior product and print quality, which enhances customer satisfaction. They appreciate the fast shipping, efficient fulfillment, and seamless Shopify integration that simplifies setup. The user-friendly interface facilitates easy creation and customization of products like phone cases and MacBook covers. Features such as automated processes and a detailed reporting dashboard help merchants manage and scale their operations effectively. Exceptional customer service is frequently highlighted, with the support team noted for their responsiveness and helpfulness. The app's reliability and commitment to quality control, including thorough product checks before dispatch, are also greatly valued by merchants.
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I've tried plenty of print on demand providers and honestly was not expecting much from Podbase, but wanted to try something new, something local and with a big desire to grow - together with their users. Podbase was a huge surprise - starting from easy integrations, ending with superb quality control (I had an item that had to pass quality control several times and they reprinted it several times - without me even noticing. I've noticed that only after the order has already been fulfilled/shipped and dealt with). Their support is wonderful and always willing to help. All in all, I'm glad I've tried Podbase, love using it to this day :)
I've discovered Podbase a long while ago before they were getting popular. At first, I didn't take them serious as there was not as much functionality as the competitors had. After a year or so I was looking for a new print on demand provider and rediscovered them, I tried them out and wished that I had tried them out sooner. Their product quality is very good, and the print quality is superb!
The customer support is helpful most of the time, they are easy to reach and most importantly they do a very throughout quality control process during which each case is actually checked for defects before sending them out! Also, the customer service does quite a good job at explaining and answering questions. So far Saulius, the CEO has helped out and answered the most questions he seems like a very nice guy who cares about the company, everyone at Podbase should learn effective problem solving from him!
Thank you!
Podbase does provide nice packaging, they have fast shipping and overall are a promising trustworthy company! Hope they stay this way once they expand.
(Recommendations: minor bug fixes, some rare loading issues, add coordinates indicating layer object size and x and y coordinates. Not all previews show actual phone model. If interested I can make a descriptive list.)
I definitely recommend using their services!
Podbase has been fantastic for our print-on-demand business. The app is user-friendly, making it easy to create and sell high-quality custom products like phone cases, AirPods, and MacBook covers. The Shopify integration is seamless, and the ability to upload designs and create custom catalogs with just a few clicks streamlines our workflow.
The customer service is exceptional, always available to help with prompt and thorough assistance. Although we haven't made any sales yet, their support has made the setup process smooth and stress-free.
Podbase handles production, warehousing, and fulfillment efficiently, ensuring quick delivery to the USA and the EU. The automated processes and report dashboard help us manage and scale our business effectively. We highly recommend Podbase for its outstanding customer service, product quality, and fast shipping. 10/10 would recommend.
As a small business owner, I've found Podbase to be a game-changer for my print-on-demand needs. Before using Podbase, I was bogged down with manual order processing, inventory management, and shipping logistics. Podbase's automation capabilities have streamlined these tasks, allowing me to focus on growing my business and creating new designs. The seamless integration with my online store ensures that orders are processed efficiently, and their high-quality printing and fast shipping have greatly improved customer satisfaction. This platform has saved me time, reduced errors, and boosted my overall productivity.
Cha-ching
Such a great app! I have tested it for a few days and so far its the best POD app in the market! It's so easy to navigate, the products are great and I cannot wait to get my first order.
Thank you
Podbase has exceeded our expectations in every way. The integration with online store was seamless, and the automated order fulfillment can save countless hours. The product quality is outstanding, and the turnaround times are impressively quick. Customer support is top-notch, always ready to help with any queries. Podbase has made managing an e-commerce business effortless and efficient. Highly recommend!
I had a highly disappointing experience with this company services. I ordered a custom phone case for a Galaxy S22 Plus and paid for express delivery, expecting the package to arrive within 10 days. However, after more than a week AFTER they ship the item, the tracking information had not updated.
I contacted the company and was informed after a delay of 2 days that DHL had lost the package and they would resend it. I waited another 3 days, but there was still no update on the tracking information or a new tracking number. I reached out again to ask for a refund, highlighting that their shipping information was misleading and unclear.
Despite my request, the company responded on after another delay of 2 days, stating that they had sent the package and that I could track it, even though I had explicitly told them not to. I decided to give them a bit more time, but as of today (25.06), there have been no updates. The tracking information still hasn't changed, and I haven't received any new tracking number or further communication.
This experience has been frustrating and unacceptable. Avoid at all costs if you value your customers.
The quality of the products is amazing, and we're getting good feedback from clients. We tried a few POD apps previously, but none of them worked as smoothly as this one. Also great customer support with super fast responses.
We have been using this app for a while. It is easy to set up my first products and customise them. What I love about Podbase is that they provide a big variety of SKUs compared to other manufacturers, great product mockups, competitive prices, fast order fulfilment and shipping.
Podbase has truly impressed us! While we haven't seen any sales yet, their customer service has been outstanding. The team is consistently available to offer support, answering all our inquiries quickly and comprehensively. Moreover, Podbase provides the most competitive prices and the fastest shipping times we've encountered. Thanks to their assistance, the setup process has been seamless and hassle-free. We have great confidence in their products and are eager to begin selling soon. We highly recommend Podbase for their excellent customer service, affordable rates, and speedy shipping!