Reviews (85)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its seamless Shopify integration, ease of setup, and user-friendly interface. They appreciate the high-quality product prints, efficient fulfillment, and fast shipping, which enhance customer satisfaction. The responsive support team is noted for its quick and helpful service. Additionally, the wide product range and automated processes significantly improve business efficiency and growth.

April 29, 2025

We’ve been working with POD Base for months now, and their service has been nothing short of amazing! Every order is printed quickly with outstanding quality. Highly recommend them to anyone looking for reliable, top-notch print-on-demand support!

ZAPNAP CASES
Australia
6 months using the app
Podbase replied February 13, 2026

Thank you for sticking with us over the past months - that kind of long-term trust means everything. 🙌

Excited to keep supporting your growth and seeing what you launch next!

May 8, 2024

Podbase has been a game changer for my business. Their seamless Shopify intergration means I don't have to worry about manual order fulfillment! The turnaround and shipping times are exceptional. Cannot recommend them enough.

LUFCFANZONE
United Kingdom
7 months using the app
Podbase replied February 13, 2026

Reading this is exactly why we do what we do. 🙌

There’s nothing better than knowing our work behind the scenes is helping someone build something bigger!

Thank you for the trust - we’re proud to be part of your journey. 🚀

December 5, 2025

Love it!

monvia
Portugal
22 days using the app
Podbase replied February 13, 2026

That’s the energy we print for 😎

Thanks for the support!

February 20, 2025

Excellent at every step—from quick order fulfillment to responsive support when needed. The platform is intuitive and easy to navigate, working seamlessly with both Shopify and Etsy. A wide product range allows for synchronized collections, making store management effortless. The mockups accurately reflect the real-life products, ensuring that what you design matches the final result. I've tested it multiple times, and it consistently delivers great results. My clients are amazed by the high-quality and non-fade prints on selected products.

DaliaBuArtworks
Lithuania
6 months using the app
June 25, 2024

I had a highly disappointing experience with this company services. I ordered a custom phone case for a Galaxy S22 Plus and paid for express delivery, expecting the package to arrive within 10 days. However, after more than a week AFTER they ship the item, the tracking information had not updated.

I contacted the company and was informed after a delay of 2 days that DHL had lost the package and they would resend it. I waited another 3 days, but there was still no update on the tracking information or a new tracking number. I reached out again to ask for a refund, highlighting that their shipping information was misleading and unclear.

Despite my request, the company responded on after another delay of 2 days, stating that they had sent the package and that I could track it, even though I had explicitly told them not to. I decided to give them a bit more time, but as of today (25.06), there have been no updates. The tracking information still hasn't changed, and I haven't received any new tracking number or further communication.

This experience has been frustrating and unacceptable. Avoid at all costs if you value your customers.

FormaBonita
Israel
6 months using the app
March 7, 2025

We have been using Podbase as my POD provider for 4 months now. Their platform is very easy to use and navigate. The Shopify integration works seamlessly. The products are top quality. On the operation side of things, orders are always fulfilled quickly and if any issues arise - their support is always responsive, helpful and easy to talk to. Podbase has been and will continue to be a great partner for us!

Prigulsiu
Lithuania
5 months using the app
February 21, 2025

Very smooth integration with our Shopify store, responsive and attentive support. Products are fulfilled fast and quality is top of the line.

Clementina Italy
Lithuania
5 months using the app
July 26, 2024

I've discovered Podbase a long while ago before they were getting popular. At first, I didn't take them serious as there was not as much functionality as the competitors had. After a year or so I was looking for a new print on demand provider and rediscovered them, I tried them out and wished that I had tried them out sooner. Their product quality is very good, and the print quality is superb!

The customer support is helpful most of the time, they are easy to reach and most importantly they do a very throughout quality control process during which each case is actually checked for defects before sending them out! Also, the customer service does quite a good job at explaining and answering questions. So far Saulius, the CEO has helped out and answered the most questions he seems like a very nice guy who cares about the company, everyone at Podbase should learn effective problem solving from him!

Thank you!

Podbase does provide nice packaging, they have fast shipping and overall are a promising trustworthy company! Hope they stay this way once they expand.

(Recommendations: minor bug fixes, some rare loading issues, add coordinates indicating layer object size and x and y coordinates. Not all previews show actual phone model. If interested I can make a descriptive list.)

I definitely recommend using their services!

Miarobi Design By
United States
2 months using the app
August 20, 2025

Compared to other platforms the quality of the mockups need to improve. Also, pictures of all variations should integrate with shopify ideally. It would be cool to add other products non tech-accessories but trendy such as drinkware. Other than that, you listen to feedback very quickly and that is really amazing!! really appreciated you changing the airpods creation flow. thank you!

Coloré Creative Lab
Portugal
About 1 month using the app
June 28, 2024

The quality of the products is amazing, and we're getting good feedback from clients. We tried a few POD apps previously, but none of them worked as smoothly as this one. Also great customer support with super fast responses.

HOT Agency
Lithuania
About 1 month using the app