Reviews (112)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its superior product and print quality, which enhances customer satisfaction. They appreciate the fast shipping, efficient fulfillment, and seamless Shopify integration that simplifies setup. The user-friendly interface facilitates easy creation and customization of products like phone cases and MacBook covers. Features such as automated processes and a detailed reporting dashboard help merchants manage and scale their operations effectively. Exceptional customer service is frequently highlighted, with the support team noted for their responsiveness and helpfulness. The app's reliability and commitment to quality control, including thorough product checks before dispatch, are also greatly valued by merchants.

May 21, 2024

Podbase has been fantastic so far! Although we haven't made any sales yet, their customer service has been exceptional. The team is always available to provide help and assistance, answering all our questions promptly and thoroughly. Additionally, Podbase offers the best prices and the fastest shipping times we've found. Their support has made the setup process smooth and stress-free. We're confident in their products and excited to start selling soon. Highly recommend Podbase for their outstanding customer service, affordable prices, and quick shipping!

InkWoven
France
6 months using the app
July 10, 2024

The integration was seamless and intuitive, making easy to set up and use. The variety of customizable products are wide, meet my needs and allowing me to offer wide range of products to my customers.

Dec-Or
Lithuania
4 months using the app
July 4, 2024

Podbase has exceeded our expectations in every way. The integration with online store was seamless, and the automated order fulfillment can save countless hours. The product quality is outstanding, and the turnaround times are impressively quick. Customer support is top-notch, always ready to help with any queries. Podbase has made managing an e-commerce business effortless and efficient. Highly recommend!

SAMUEL
Lithuania
27 days using the app
June 29, 2024

We found Podbase fantastic for Shopify store!!!!! Integration is super easy, product quality is excellent. Fast fulfillment and reliable shipping make it a must-have for expanding your product range.

Highly recommended for everyone!

Soda Futura
Lithuania
5 months using the app
June 26, 2024

Always fantastic support, Their site is intuitive and easy to use and they have a great range of products available at fantastic value.

Pattern Symphony
United Kingdom
11 months using the app
March 1, 2024

Podbase is amazing! We've been using their print-on-demand service for a while, and everything has been perfect. The team is super friendly and always there to help, and the products are top-notch. We're really happy with how things are going. Definitely recommend them if you need great quality and awesome support!

123PRESETS
Lithuania
7 months using the app
June 25, 2024

I had a highly disappointing experience with this company services. I ordered a custom phone case for a Galaxy S22 Plus and paid for express delivery, expecting the package to arrive within 10 days. However, after more than a week AFTER they ship the item, the tracking information had not updated.

I contacted the company and was informed after a delay of 2 days that DHL had lost the package and they would resend it. I waited another 3 days, but there was still no update on the tracking information or a new tracking number. I reached out again to ask for a refund, highlighting that their shipping information was misleading and unclear.

Despite my request, the company responded on after another delay of 2 days, stating that they had sent the package and that I could track it, even though I had explicitly told them not to. I decided to give them a bit more time, but as of today (25.06), there have been no updates. The tracking information still hasn't changed, and I haven't received any new tracking number or further communication.

This experience has been frustrating and unacceptable. Avoid at all costs if you value your customers.

FormaBonita
Israel
6 months using the app
February 9, 2024

Been using for a while now, and while there are some issues, the support is great and I am very happy with the service provided by Podbase. The Shopify integration works well and it is easy to add products. Support is responsive and quick. I can recommend to others.

Bleep
Sweden
9 months using the app
June 28, 2024

The quality of the products is amazing, and we're getting good feedback from clients. We tried a few POD apps previously, but none of them worked as smoothly as this one. Also great customer support with super fast responses.

HOT Agency
Lithuania
About 1 month using the app
April 19, 2024

Been using Podbase for almost 6 months and what can we say – it exceeds our expectations in every field possible. Quality of the products is exceptional. Speed of the order fullfiment is really fast, dropshipping works wonders. Shopify integration runs smooth and without any glitches. 10/10 would recommend.

shop.zalgiris.lt
Lithuania
6 months using the app