Reviews (12)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
August 3, 2026

Great app! It's simple, user-friendly, and works exactly as expected.

We reported a technical issue, and Chelsea was incredibly responsive throughout the process. She listened to our feedback, kept us updated, and implemented a proper fix. The update significantly improved our product page speed.

It's great to see a founder who genuinely listens to merchants and continuously improves the product. Highly recommended!

Youshaelia
United Kingdom
About 2 months using the app
Podifai Pty Ltd replied August 11, 2026

Thank you for your feedback as well!

We love hearing merchant's feedback as they're beneficial to both sides.

If you ever have nay feature request in the future and anything we can help, don't hesitate to get in touch.

Wish all the best to your store :)

Regards,
Chelsea

July 28, 2026

I’m so glad I found Podifai. The support has been outstanding — I even spoke directly with the owner/founder, who was incredibly helpful and genuinely invested in my success. Podifai helped me get on target when I was close to giving up.

The product itself is super easy to use. My advice: start with one of the pre‑built templates that closely matches what you’re trying to do. Once I did that, everything fell into place. I saved my template, and now it’s just rinse‑and‑repeat for every new product.

Before Podifai, I tried two other customization apps and wasted a lot of time, money, and effort only to discover they couldn’t meet my requirements. It was frustrating and discouraging. Podifai met my needs immediately, and with their support, I truly believe I can make my project happen instead of abandoning it.

Good luck to Podifai — and to anyone else starting their customization journey. This app made all the difference for me.

MaxVu.com
United States
3 days using the app
Podifai Pty Ltd replied August 11, 2026

Thank you Craig!

We see merchants struggling with setting up a customizer every day.

There are still lots of things to be done, but we'll try our best to make your experience smooth and easy.

Keep going (to both sides)

Cheers,
Chelsea

July 25, 2026

This is exactly what I have been looking for and the price is right! The basic features are exactly what I need. I love the live preview! I use a similar live preview with my amazon store, so I love having a similar feature for my website.

I have tried several other live previewers and they either cost way more than shopify each month, or were far more complicated and still couldn't give me the same features.

Personalized by Beth
United States
About 13 hours using the app
Podifai Pty Ltd replied July 25, 2026

Thank you Beth for writing this review even without having any contact with us through email or the live chat.

How you described it looks like you really dig the simplicity of our app :)

This kind of review really means a lot to a tiny team like ours.

If you ever need any help, you can email me chelsea@podifai.com or simply message us through the chat box on the left hand corner of the app.

Regards,
Chelsea

July 16, 2026

Podifai has been great for our store. The performance and UI are excellent. We are able to set up our product options without ever opening a guide - it's that easy. We tried other options apps before this, and they either had a steep learning curve or slowed down the product page. Podifai does neither. Highly recommend this app.

Ladd Stamps
Canada
About 1 month using the app
Podifai Pty Ltd replied July 20, 2026

"Without ever opening a guide" is so rewarding to hear as UX is one of the things that we put a lot of love and effort into.
Better UX = Better conversion

If there's ever anything we can help, don't hesitate to message us through the live chat or to my email chelsea@podifai.com

All the best to you,
Chelsea

July 7, 2026

The options available are great for engraving customisations on my products. The support team have been amazing with helping to guide me and make my set up quicker, look and feel the way I hoped. Thank you Podifai team!

M.A.C.E Collective
Australia
7 days using the app
Podifai Pty Ltd replied July 13, 2026

thank you for your review! we're ready to help whenever you need us :)

June 14, 2026

Probably one of the only apps where I genuinely feel that a lot of love and research has gone into it, created by someone who is passionate about providing a solution that is essentially plug-and-play and just works.

I don't currently have a need for the live customisation features, but it's nice knowing they're there if I ever want to use them in the future.

The fact that it's free is a bonus, but I would genuinely have no issue paying for this app, knowing that it supports an Australian business and a developer who is passionate about continually improving their product.

CQ Laser Studio
Australia
7 days using the app
Podifai Pty Ltd replied June 15, 2026

Hi Elliott, thank you for these encouraging words! We'll keep it up.
Aussies are just best!
Immigrating to Australia was one of the best decisions I've ever made, and it literally changed my life :)
All the best wishes to you,
Chelsea

May 12, 2026

This app is AMAZING! So simple to use and the personalisation options are so much better than what's currently on the market. I found it very easy to use, and the fact that I can allow my customers to individually customise their order depending on which product they buy is so advanced. Not to mention the tech support! I had an issue with it displaying on my website because of my theme, and I got help instantly to the point where I didn't have to do anything. I just had to give access, and it was done in a matter of hours, like in 1 hour! Yeah, its a game changer!

Leovia
Australia
1 day using the app
Podifai Pty Ltd replied May 12, 2026

This response means a lot to us! especially this came from a store with high-end looking like yours.

There are so many product option apps and personalizer apps out there. one thing that we put lots of effort is making our customizer as straightforward/simple as we can, which hopefully is something that makes Podifai stands out.

In terms of the theme compatibility, we're in the process of making Podifai compatible with all the themes BY DEFAULT but it will take time. But as long as you message us, we'll try our best to solve whatever issue you bump into.

There are also lots of great features upcoming.

Cheers,
Chelsea

July 17, 2026

Great app with wonderful support! Very easy to use and set up. Looking forward to the multiple views and multiple image upload features. Highly recommended!

TDS Online Store
Thailand
2 days using the app
Podifai Pty Ltd replied July 20, 2026

Thank you Joe! We're heads down everyday to develop new features. Will let you know once your requested features are live.
All the best wishes to you and your business :)

Regards,
Chelsea

June 14, 2026

Podifai est hyper intuitif ! très complet, l'équipe est très disponible et disposée à améliorer notre expérience, j'avais envie d'un fonctionnalité particulière ils l'ont mis en place dans les 10jours!
Ca change complétement l'expérience client pour moi qui propose de la personnalisation ! J'ai hâte de vivre la suite avec eux

LALOU 🪡✨ - Accessoires colorés
France
20 days using the app
Podifai Pty Ltd replied June 15, 2026

Thank you for being a patient customer!

All the best to your business and I trust that you'll do great.

Cheers,
Chelsea

April 7, 2026

Love the app, excellent app for product options and the support is amazing.

247workspace
United States
4 days using the app
Podifai Pty Ltd replied April 30, 2026

thanks for your review! we'll keep working hard and provide the top user experience for you to create customizations on your store