Reviews (24)
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The app has truly been a game changer for our business, and working with Chelsea and her team has made the experience even better.
From the beginning, the app was incredibly easy to set up, navigate, and manage. Anytime we had a question or needed additional help, we reached out and received a quick response with a solution. That level of support has made such a difference.
One of the biggest things I was looking for was a way to create a more interactive experience on our website without making things complicated for us or our customers. I needed something that was easy to navigate, reliable, and actually worked the way it was supposed to—and this app delivered.
It has made the entire process so much easier for us, and having Chelsea and her team there when we need them has given us even more confidence in using it. I highly recommend both the app and the team behind it!
Thank you, Maggie, for taking the time to leave such a detailed review!
You’ve been a wonderful customer, and we truly appreciate you sharing your needs and perspectives with us. Your feedback helps us improve our product day by day.
We wish you all the best with your customization business!
Cheers,
Chelsea
I run a jewelry website with a wide variety of custom product options, and using the Podifai plugin has been very helpful. Their team is excellent; whenever I’ve reached out with a question, they’ve responded promptly and resolved most of my issues. I look forward to continuing to work with them and wish them continued growth and success.
Thank you for being such a great customer!
We're so glad to have you to be a part of our journey.
Wish you and your business all the best.
Regards,
Chelsea
Great app! It's simple, user-friendly, and works exactly as expected.
We reported a technical issue, and Chelsea was incredibly responsive throughout the process. She listened to our feedback, kept us updated, and implemented a proper fix. The update significantly improved our product page speed.
It's great to see a founder who genuinely listens to merchants and continuously improves the product. Highly recommended!
Thank you for your feedback as well!
We love hearing merchant's feedback as they're beneficial to both sides.
If you ever have nay feature request in the future and anything we can help, don't hesitate to get in touch.
Wish all the best to your store :)
Regards,
Chelsea
Podifai is an excellent product customiser and has quickly become an important part of our bespoke product service. It provides a complete set of flexible templating tools, and its customisers work very well across desktop and mobile and across the multiple themes we tested. What stands out most is that the app is clearly being developed with real merchants in mind, and the team is steadily improving it based on feedback.
The support has been exceptional. Chelsea and the team are responsive, knowledgeable and genuinely interested in understanding how we use the app. They engage thoughtfully with our feedback, prioritise useful improvements and have been very hands-on with setup, theme integration and ensuring ongoing compatibility with a wide range of Shopify marketplace themes. We use Maestroo’s Prestige theme, and they have been particularly helpful in making sure everything works properly. We are very happy to be using Podifai for our new bespoke service.
Thank you Micah for start believing us at the very early days!
You've been a great customer to us by bringup things you find not making sense or could use some improvement. Your perspectives have been super valuable to us.
We're so happy that we can be one of the apps your business use.
All the best wishes to you and Greenwich.
Cheers,
Chelsea
I’m so glad I found Podifai. The support has been outstanding — I even spoke directly with the owner/founder, who was incredibly helpful and genuinely invested in my success. Podifai helped me get on target when I was close to giving up.
The product itself is super easy to use. My advice: start with one of the pre‑built templates that closely matches what you’re trying to do. Once I did that, everything fell into place. I saved my template, and now it’s just rinse‑and‑repeat for every new product.
Before Podifai, I tried two other customization apps and wasted a lot of time, money, and effort only to discover they couldn’t meet my requirements. It was frustrating and discouraging. Podifai met my needs immediately, and with their support, I truly believe I can make my project happen instead of abandoning it.
Good luck to Podifai — and to anyone else starting their customization journey. This app made all the difference for me.
Thank you Craig!
We see merchants struggling with setting up a customizer every day.
There are still lots of things to be done, but we'll try our best to make your experience smooth and easy.
Keep going (to both sides)
Cheers,
Chelsea
This is exactly what I have been looking for and the price is right! The basic features are exactly what I need. I love the live preview! I use a similar live preview with my amazon store, so I love having a similar feature for my website.
I have tried several other live previewers and they either cost way more than shopify each month, or were far more complicated and still couldn't give me the same features.
Thank you Beth for writing this review even without having any contact with us through email or the live chat.
How you described it looks like you really dig the simplicity of our app :)
This kind of review really means a lot to a tiny team like ours.
If you ever need any help, you can email me chelsea@podifai.com or simply message us through the chat box on the left hand corner of the app.
Regards,
Chelsea
Podifai has been great for our store. The performance and UI are excellent. We are able to set up our product options without ever opening a guide - it's that easy. We tried other options apps before this, and they either had a steep learning curve or slowed down the product page. Podifai does neither. Highly recommend this app.
"Without ever opening a guide" is so rewarding to hear as UX is one of the things that we put a lot of love and effort into.
Better UX = Better conversion
If there's ever anything we can help, don't hesitate to message us through the live chat or to my email chelsea@podifai.com
All the best to you,
Chelsea
After testing several of the major product customization apps available on the Shopify App Store, I decided to go with Podifai, and I'm very happy with my choice.
First, I don't need a lot of flashy or overly complicated features. Podifai provides exactly what I need: real-time preview and image upload, and both work very well for my business.
Second, what impressed me the most was the developer's responsiveness. Every time I had a question or suggestion, I received a prompt and thoughtful reply. That level of support is rare and makes a huge difference.
Finally, Podifai is currently free to use during its launch period, making it an excellent opportunity to try it without any risk.
I highly recommend downloading and giving it a try. It's clear that a lot of care and effort has gone into building this app, and I'm excited to see how it continues to improve.
thank you for this heart-warming review! we aim to make Podifai as straightforward as it can be so we glad you find our app helpful.
The options available are great for engraving customisations on my products. The support team have been amazing with helping to guide me and make my set up quicker, look and feel the way I hoped. Thank you Podifai team!
thank you for your review! we're ready to help whenever you need us :)
Probably one of the only apps where I genuinely feel that a lot of love and research has gone into it, created by someone who is passionate about providing a solution that is essentially plug-and-play and just works.
I don't currently have a need for the live customisation features, but it's nice knowing they're there if I ever want to use them in the future.
The fact that it's free is a bonus, but I would genuinely have no issue paying for this app, knowing that it supports an Australian business and a developer who is passionate about continually improving their product.
Hi Elliott, thank you for these encouraging words! We'll keep it up.
Aussies are just best!
Immigrating to Australia was one of the best decisions I've ever made, and it literally changed my life :)
All the best wishes to you,
Chelsea