Reviews (18)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
August 3, 2026

Great app! It's simple, user-friendly, and works exactly as expected.

We reported a technical issue, and Chelsea was incredibly responsive throughout the process. She listened to our feedback, kept us updated, and implemented a proper fix. The update significantly improved our product page speed.

It's great to see a founder who genuinely listens to merchants and continuously improves the product. Highly recommended!

Youshaelia
United Kingdom
About 2 months using the app
Podifai Pty Ltd replied August 11, 2026

Thank you for your feedback as well!

We love hearing merchant's feedback as they're beneficial to both sides.

If you ever have nay feature request in the future and anything we can help, don't hesitate to get in touch.

Wish all the best to your store :)

Regards,
Chelsea

July 30, 2026

Podifai is an excellent product customiser and has quickly become an important part of our bespoke product service. It provides a complete set of flexible templating tools, and its customisers work very well across desktop and mobile and across the multiple themes we tested. What stands out most is that the app is clearly being developed with real merchants in mind, and the team is steadily improving it based on feedback.

The support has been exceptional. Chelsea and the team are responsive, knowledgeable and genuinely interested in understanding how we use the app. They engage thoughtfully with our feedback, prioritise useful improvements and have been very hands-on with setup, theme integration and ensuring ongoing compatibility with a wide range of Shopify marketplace themes. We use Maestroo’s Prestige theme, and they have been particularly helpful in making sure everything works properly. We are very happy to be using Podifai for our new bespoke service.

Greenwich
United Kingdom
2 months using the app
July 25, 2026

This is exactly what I have been looking for and the price is right! The basic features are exactly what I need. I love the live preview! I use a similar live preview with my amazon store, so I love having a similar feature for my website.

I have tried several other live previewers and they either cost way more than shopify each month, or were far more complicated and still couldn't give me the same features.

Personalized by Beth
United States
About 13 hours using the app
Podifai Pty Ltd replied July 25, 2026

Thank you Beth for writing this review even without having any contact with us through email or the live chat.

How you described it looks like you really dig the simplicity of our app :)

This kind of review really means a lot to a tiny team like ours.

If you ever need any help, you can email me chelsea@podifai.com or simply message us through the chat box on the left hand corner of the app.

Regards,
Chelsea

July 16, 2026

Podifai has been great for our store. The performance and UI are excellent. We are able to set up our product options without ever opening a guide - it's that easy. We tried other options apps before this, and they either had a steep learning curve or slowed down the product page. Podifai does neither. Highly recommend this app.

Ladd Stamps
Canada
About 1 month using the app
Podifai Pty Ltd replied July 20, 2026

"Without ever opening a guide" is so rewarding to hear as UX is one of the things that we put a lot of love and effort into.
Better UX = Better conversion

If there's ever anything we can help, don't hesitate to message us through the live chat or to my email chelsea@podifai.com

All the best to you,
Chelsea

July 12, 2026

After testing several of the major product customization apps available on the Shopify App Store, I decided to go with Podifai, and I'm very happy with my choice.

First, I don't need a lot of flashy or overly complicated features. Podifai provides exactly what I need: real-time preview and image upload, and both work very well for my business.

Second, what impressed me the most was the developer's responsiveness. Every time I had a question or suggestion, I received a prompt and thoughtful reply. That level of support is rare and makes a huge difference.

Finally, Podifai is currently free to use during its launch period, making it an excellent opportunity to try it without any risk.

I highly recommend downloading and giving it a try. It's clear that a lot of care and effort has gone into building this app, and I'm excited to see how it continues to improve.

APEX PRINT
Canada
14 days using the app
Podifai Pty Ltd replied July 13, 2026

thank you for this heart-warming review! we aim to make Podifai as straightforward as it can be so we glad you find our app helpful.

July 7, 2026

The options available are great for engraving customisations on my products. The support team have been amazing with helping to guide me and make my set up quicker, look and feel the way I hoped. Thank you Podifai team!

M.A.C.E Collective
Australia
7 days using the app
Podifai Pty Ltd replied July 13, 2026

thank you for your review! we're ready to help whenever you need us :)

June 14, 2026

Probably one of the only apps where I genuinely feel that a lot of love and research has gone into it, created by someone who is passionate about providing a solution that is essentially plug-and-play and just works.

I don't currently have a need for the live customisation features, but it's nice knowing they're there if I ever want to use them in the future.

The fact that it's free is a bonus, but I would genuinely have no issue paying for this app, knowing that it supports an Australian business and a developer who is passionate about continually improving their product.

CQ Laser Studio
Australia
7 days using the app
Podifai Pty Ltd replied June 15, 2026

Hi Elliott, thank you for these encouraging words! We'll keep it up.
Aussies are just best!
Immigrating to Australia was one of the best decisions I've ever made, and it literally changed my life :)
All the best wishes to you,
Chelsea

May 12, 2026

This app is AMAZING! So simple to use and the personalisation options are so much better than what's currently on the market. I found it very easy to use, and the fact that I can allow my customers to individually customise their order depending on which product they buy is so advanced. Not to mention the tech support! I had an issue with it displaying on my website because of my theme, and I got help instantly to the point where I didn't have to do anything. I just had to give access, and it was done in a matter of hours, like in 1 hour! Yeah, its a game changer!

Leovia
Australia
1 day using the app
Podifai Pty Ltd replied May 12, 2026

This response means a lot to us! especially this came from a store with high-end looking like yours.

There are so many product option apps and personalizer apps out there. one thing that we put lots of effort is making our customizer as straightforward/simple as we can, which hopefully is something that makes Podifai stands out.

In terms of the theme compatibility, we're in the process of making Podifai compatible with all the themes BY DEFAULT but it will take time. But as long as you message us, we'll try our best to solve whatever issue you bump into.

There are also lots of great features upcoming.

Cheers,
Chelsea

September 3, 2026

This is a fantastic customization app. It has all of the features we need in a simple, user-friendly, and beautiful interface. Customer service is great as well. Highly recommend!

Everyday Leather
Canada
3 months using the app
September 1, 2026

It offers a wide range of convenient features, and any issues can be resolved quickly and smoothly through chat. I’m very satisfied with the overall experience!

Icleled
Japan
About 3 hours using the app