Reviews (23)
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I have been using them for a little over 2 years. I launched my brand with them. Here are the key takeaways:
- Quality: unparalleled. You won't find any better anywhere else.
- Shipping: Takes very long, that is the downfall of POD from China though. You can opt for faster shipping but it is very expensive.
- Customer service: Depends on your issue. For lost/returned packages they can be helpful (they won't respond after hours/weekends and holidays). for quality issues I've had some problems. There were shorts with a hole in them and they didn't issue a refund and told me to ask the customer to sew them.
Customer service has been getting better through the years but compared to other POD providers they have long ways to go.
- Integration: No issues.
- Product lineup: Most items are oversized. Regular fit items are very few and lower quality but the oversized items have outstanding quality.
Would love to see more diversity like jackets, hats, beanies, regular fit sweatshirt etc..
Overall, I gave them 4 stars and not 5 because of the customer service issues (slow to respond, not always available, rarely fix quality issues with a refund) but if you are starting your brand and want great quality, this is for you.
This POD company is the best one i've found. Compared to other company, this one has clothing that actually looks good and doesn't feel cheap. The branding options are also amazing. The only thing is sometimes the shipping can be a while, and faster shipping options for cheaper would be better, but most of my customers either don't mind waiting or get it fast enough. Definitely recommend for a clothing brand.
Can’t make a single complaint.
This has upgraded my shopify store to the next level, they’re so helpful and have a great range of products. So much better than other competitors and can’t recommend them enough!
Just received my first sample and have to say 10/10 quality. The only thing is the 12-15 day delivery wait, but most people would wait for a quality shirt. I know people who would wait weeks for Yeezy or Travis Scotts. This is hands down the best work Ive seen so far and I have been doing research for months on reddit, google, yt etc because printful and the generic manufacturers werent quality and didnt provide that streetwear look. Overall I am very happy and looking forward to launch with PodPartners.
Doesn't work, I've linked several products but when the customer places an order it doesn't work and blocks the checkout.
Great service! My customers were very happy with the quality.
probleme de passage a la caisse avec votre application et votre matériel, les gens ne peuvent pas finir la transaction, marque toujours adresse invalide.dommage parce que jai aimé le sample
Took about 3 weeks to receive my item in America, overall, quality was nice, wish there were more accessories, etc but it is great. I hope they expand what they offer in time, like tighter-fit crop tops, hats, maybe more jackets, etc. Great though for what it is. As long as you understand it's gonna be likely 3 weeks to get your items.
PODpartner has been an absolute game-changer for my Shopify store! If you're in search of the best Print on Demand app out there, look no further.
I've dabbled with various Print on Demand services, but none even come close to the product quality offered by PODpartner. The fabric and print quality are simply exceptional. The prints on their products are sharp, vibrant, and durable. You can instantly tell that they take pride in delivering the very best to their customers.
What sets PODpartner apart from the crowd is their unique focus on streetwear. In a space saturated with generic options, this app offers a breath of fresh air. The range of streetwear products they provide is diverse and stylish, making it easier than ever to cater to this niche market. It's a rarity in the Print on Demand space, and it's a game-changer for my store.
I have to give a shoutout to Jekita and Hathaway for their remarkable operations management. Orders are processed seamlessly, and I've experienced zero issues. Their efficiency ensures that my customers receive their orders promptly, which is crucial for customer satisfaction.
Exceptional customer service is the cornerstone of any successful business, and PODpartner truly excels in this department. Jekita and Hathaway go above and beyond to address any questions or concerns promptly. Their dedication to ensuring a smooth and enjoyable experience for their customers is truly commendable.
In a sea of Print on Demand apps, PODpartner stands head and shoulders above the rest. With unbeatable product quality, a focus on stylish streetwear, and a top-notch team including Jekita and Hathaway, there's simply no comparison. If you've been searching for the best Print on Demand solution for your Shopify store, your search ends here. I couldn't be happier with my experience, and I wholeheartedly recommend PODpartner to fellow entrepreneurs.
Thank you so much for your incredibly detailed and positive review! We're absolutely thrilled to hear that our products are making a difference for your store, and that that our team’s efforts have made a positive impact on your experience.
Your satisfaction and support mean the world to us. We look forward to continuing to provide you with exceptional products and service. If you ever have more questions or need assistance in the future, don't hesitate to reach out. Wishing you sustained success!
At first, they seem great. I did a sample order and everything went fast and good quality
Then when I started selling, everything went bad. I placed like 10 orders and non of them were being shipped. It's been like 8 days now and nothing has changed.
Also customer support keeps saying ''They will update soon'' but no clear answers on when. Also no apologies or anything
Clothes and prints are great but unfortunately very bad unreliable service that will cost you clients
Thank you for sharing your feedback! We sincerely apologize for the frustrating experience you've had with your orders, and we understand how important it is for you to receive your products promptly. We want to assure you that we take this matter very seriously, and we're committed to resolving it as quickly as possible.
We have experienced unexpected delays due to a recent expansion of our facilities, which has led to some unforeseen challenges in our operations. However, this should not excuse the lack of communication and clarity you've experienced.
We want to make this right for you. Our customer service manager will personally look into your order status and ensure that your concerns are addressed promptly.
We value your business and are committed to regaining your trust. Thank you for bringing this to our attention, and we promise to do better moving forward.
If you have any other questions or need further assistance, please feel free to reach out to us directly.