PODpartner: Print on Demand

The clothing is great but the printing is terrible, the shipping time is terrible and the customer service is even worse. I would avoid. im in the process of talking to shopify directly about this app to try and get my sample order money back and customer service on the app keep disconnecting.

UPDATE: SCAM SCAM SCAM SCAM AVOID.

This POD company is the best one i've found. Compared to other company, this one has clothing that actually looks good and doesn't feel cheap. The branding options are also amazing. The only thing is sometimes the shipping can be a while, and faster shipping options for cheaper would be better, but most of my customers either don't mind waiting or get it fast enough. Definitely recommend for a clothing brand.

I have been using them for a little over 2 years. I launched my brand with them. Here are the key takeaways:

- Quality: unparalleled. You won't find any better anywhere else.

- Shipping: Takes very long, that is the downfall of POD from China though. You can opt for faster shipping but it is very expensive.

- Customer service: Depends on your issue. For lost/returned packages they can be helpful (they won't respond after hours/weekends and holidays). for quality issues I've had some problems. There were shorts with a hole in them and they didn't issue a refund and told me to ask the customer to sew them.
Customer service has been getting better through the years but compared to other POD providers they have long ways to go.

- Integration: No issues.

- Product lineup: Most items are oversized. Regular fit items are very few and lower quality but the oversized items have outstanding quality.
Would love to see more diversity like jackets, hats, beanies, regular fit sweatshirt etc..

Overall, I gave them 4 stars and not 5 because of the customer service issues (slow to respond, not always available, rarely fix quality issues with a refund) but if you are starting your brand and want great quality, this is for you.

Quality and printing is amazing

Not sure why the fellow below says it's the worst terrible POD company because I just had a very pleasant experience. I personally ordered samples before working with them and just received my orders, and I have to say the quality of the textile used is very high-end, way higher than other suppliers I have been using. Both the quality of the DTG and embroidery are also very good. Shipping was very fast too...

Great service! My customers were very happy with the quality. My only semi-negative feedback is that they should really work on expanding their portfolio of products. Currently feels very limited.

Doesn't work, I've linked several products but when the customer places an order it doesn't work and blocks the checkout.

PODpartner has been an absolute game-changer for my Shopify store! If you're in search of the best Print on Demand app out there, look no further.

I've dabbled with various Print on Demand services, but none even come close to the product quality offered by PODpartner. The fabric and print quality are simply exceptional. The prints on their products are sharp, vibrant, and durable. You can instantly tell that they take pride in delivering the very best to their customers.

What sets PODpartner apart from the crowd is their unique focus on streetwear. In a space saturated with generic options, this app offers a breath of fresh air. The range of streetwear products they provide is diverse and stylish, making it easier than ever to cater to this niche market. It's a rarity in the Print on Demand space, and it's a game-changer for my store.

I have to give a shoutout to Jekita and Hathaway for their remarkable operations management. Orders are processed seamlessly, and I've experienced zero issues. Their efficiency ensures that my customers receive their orders promptly, which is crucial for customer satisfaction.

Exceptional customer service is the cornerstone of any successful business, and PODpartner truly excels in this department. Jekita and Hathaway go above and beyond to address any questions or concerns promptly. Their dedication to ensuring a smooth and enjoyable experience for their customers is truly commendable.

In a sea of Print on Demand apps, PODpartner stands head and shoulders above the rest. With unbeatable product quality, a focus on stylish streetwear, and a top-notch team including Jekita and Hathaway, there's simply no comparison. If you've been searching for the best Print on Demand solution for your Shopify store, your search ends here. I couldn't be happier with my experience, and I wholeheartedly recommend PODpartner to fellow entrepreneurs.

This app is absolutely AWESOME! They have affordable high-quality products and the fulfillment is super fast! They are still brand new, so there are still a lot of things they need to add, but I'm sure they will make this even better over time! They are based in China, but shipping rates are actually more affordable than US shipping rates. lol As it is right now, it's pretty good! They do have pros, as well as a few cons. Pros: - Affordable
- Design tool is AWESOME!
- Branding neck prints (only on the shirts)
- Nice products
- Fast fulfillment Cons: - Based in China (Probably the biggest concern if you're in the US)
- Small product catalog (will add more products in the future)
- Can't put any neck prints on hoodies/sweaters as of right now
- Ships from China, so there's no white-labeling (hopefully this changes)
- Only 1 decoration which is DTG Despite the Cons, this company has big potential! Also, all of their products are that oversized Chinese/Japanese streetwear style. I would only use this company if you want that kind of style. Maybe they will add other products that aren't oversized in the near future, but as of now GREAT company! Oh! customer service is pretty good! I haven't experienced anything unusual as of yet. The Time zone is completely different from the US, and their website interface is pretty decent. It needs a bit of work, but overall really easy to understand and navigate.

Stay far away from this app. We have been waiting for our product samples for over 1 month and still have yet to receive anything. Not to mention they also refuse refunds. Not sure why shopify still has this in their app center.