Overall rating
3.8
Counts per rating level
  • 63% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 9% of ratings are 2 stars
  • 14% of ratings are 1 stars
February 4, 2021

There are no responses after I sent an email for technical support since 27/1.
I would like to clarify more a bit on the game rule. I will re-rank the star after I got my solution.

Botanic Pretti5 - Japanese Clean Beauty
Hong Kong SAR
7 months using the app
Edited November 16, 2020

The app was fine but now has a technical fault and I have been trying to contact support for over a week with no response...

Gallery Wallrus
United Kingdom
About 2 months using the app
December 8, 2020

I have an issue with customers redeeming their rewards once they hit the target goal as it disappears from the 'Your Rewards' section. I've sent an email through over a month ago with no response. This app is great and easy to set up but unfortunately facing this issue.. please help.

Zelux Apparel
Australia
About 2 months using the app
March 15, 2021

Horrible customer service. Although it is easy to install, there are some questions I have, I've reached out multiple times over the month and no response whatsoever. So disappointed

tahj - Try at home Jewelry
United States
About 1 month using the app
August 16, 2020

I have not had a chance to see if it's working. I don't have enough data for me to make that type of determination about this particular situation.

Jackson Family group LLC
United States
3 days using the app
GoAffPro replied August 16, 2020

Hi

Thanks for the review. If we may ask, is there any particular reason for the low rating ? If there is anything we can do to assist you with regards to the app, please do let us know

Warm regards
Anuj Tenani
CTO PointsKit