Reviews (121)

Overall rating
4.8
Counts per rating level
  • 98% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to integrate data from multiple sources into one dashboard, simplifying data management and analysis across various channels. They appreciate the customization options that allow them to tailor metrics and reports to their specific needs, and the user-friendly interface that accommodates all technical levels. The responsive support team is noted for providing personalized assistance, enhancing the user experience. Key features like automation of data collection and reporting save time and effort, while ongoing updates reflect user feedback and adapt to changing business needs. Merchants credit the app with significantly improving their marketing strategies, financial reporting, and overall business operations through comprehensive analytics and actionable data.

December 21, 2022

Our company is a growing merchandising management company that manages the merchandise sold for dozens of national brands. We needed a tool that could help us customize reporting that we could see for all of our shops we run on shopify at once. Polar gave us a phenomenal onboarding and trial period. They worked with our team hand in hand to build specific custom reports, help us set up daily notifications of our KPIs and helped us set up our main landing page to review key metrics that can be set by date. Their platform has been great for our financial and managerial reporting. I have loved working with Abby and other members of the team. Highly suggest doing a trial of polar if you're managing several shopify accounts!

The Illinois NIL Store
United States
2 months using the app
Edited May 11, 2023

Lots of variables that you can use to build you reports, which makes it flexible. The support team is super helpful. The app is relatively new, so many updates are happening. Sometimes this creates small set backs, but team is always on top to fix this!

MUD Jeans EN
Netherlands
2 months using the app
December 2, 2022

Really thorough, detailed daily dashboard and deep-dive analytics. I love using the scheduled reports (every day!) to have daily vital signs sent straight to Slack where I can see them easily and make sure I always know what's going on with the key numbers like traffic, conversion, orders, ad spend, CAC and more. Connects to Shopify, Amazon, Google Ads and Analytics, Facebook, Recharge and more.

Mother Root
United Kingdom
About 2 months using the app
January 11, 2022

Great tool to have an overview in one place of our online performance. I recommend it! And I would like to add, there is an amazing support team always here to help us out or develop something new based on our feedback!

DAWN GmbH
Germany
About 2 months using the app
September 29, 2023

The Polar Analytics app has been an invaluable tool for optimizing our reporting. We have 5 Shopify + 1 Amazon store. But what really sets it apart is the exceptional support and onboarding team. They go above and beyond to help you make the most of the app and accommodate any business needs. They even adjusted some of their features and roadmap for us.

The out-of-the-box reports provide great insights, and the powerful custom features allow you to tailor reports to fit your exact business requirements. I've been able to build customized reports to analyze metrics specific to all of our goals.

Whether you're looking to step up your reporting visuals or need in-depth analytics for your business, I highly recommend Polar Analytics. The combination of an intuitive and customizable platform along with stellar customer support makes this a 5-star app in my book!

Water and Wines
Sweden
About 2 months using the app
December 22, 2022

This tool is incredibly helpful in combining data and identifying opportunities. The support, above all, is not only very skilled, friendly and quick, they really go out of their way to ensure that you are able to get all out of the tool. Go try it!

takeaware.nl
Netherlands
About 2 months using the app
October 8, 2021

Best analytics app for Shopify! I've tried a lot of tools in the past: Supermetrics, Data Studio, Databox, and none of them were working for me... The data wasn't accurate and I couldn't combine all my data. Really happy that I've found Polar Analytics! 100% recommend.

boutique-pettywell
France
About 2 months using the app
July 13, 2023

The best Shopify analytics app! Polar has been super helpful for getting specific stats for our business that we can't get with other solutions. The ability to create custom metrics that filter and combine other existing metrics across our platforms is invaluable. Their support team has been great so far and I am looking forward to future updates as they continue to add new features. A little expensive but well worth it.

Wild Man Drinking Company
United States
About 2 months using the app
November 30, 2023

I recently integrated with Polar Analytics and am thrilled with my choice. Previously, I was manually pulling metrics from many different sites and trying to sort through and present findings via Excel. I've had a couple of interactions with Polar's support team, who have been helpful and provided me with knowledgeable guidance during onboarding. Knowing that there's a team behind the scenes ready to assist gives me confidence in my choice. My first month with Polar has been a delightful introduction to the comprehensive world of data analytics. Its intuitive interface, analytical capabilities, visualizations, adaptability, and solid performance have made this brief period incredibly rewarding.

Mr. Christmas
United States
About 1 month using the app
March 14, 2023

Our experience with Polar Analytics has been stellar. The platform is easy to use, the data pulled is clearly laid out, and the customer service is really there to support. Highly recommend it if you're looking for an easy-to-use tool to manage your KPIs!

Wondery
United States
About 1 month using the app