Reviews (122)

Overall rating
4.8
Counts per rating level
  • 98% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

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Merchants highly value this app for boosting business efficiency and strategic decision-making. They praise its user-friendly interface, robust customization options, and seamless integration with multiple data sources. The app is noted for its reliable performance and the exceptional, responsive support team. Continuous updates based on merchant feedback enhance its utility in analyzing customer behavior and marketing effectiveness.

December 26, 2024

Polar Analytics is an essential tool for any Shopify-based operation. It delivers robust insights that give us a clear view of our performance and help us identify opportunities for growth. The user interface is incredibly intuitive, and their support team is top-notch—always quick to respond and eager to provide practical solutions. Highly recommended for anyone looking to take their eCommerce business to new heights!

Loog Guitars
United States
Almost 2 years using the app
November 20, 2024

Polar Analytics is an absolute must-have for any Shopify store. The platform provides powerful insights that help us make better decisions and grow our business. The interface is user-friendly, and the support team is outstanding – quick, helpful, and always going the extra mile. Highly recommended for anyone serious about scaling their eCommerce operations!

WRK21
Germany
2 months using the app
October 30, 2024

We needed a new approach for our internal dashboards. Our previous setup relied entirely on Google Sheets, which, while fully tailored to our needs, was too slow, labor-intensive, and didn’t scale well.

Then we tried Polar—and within weeks, it won us over. It offered exactly the capabilities we’d been searching for. Plus, the team listens closely to user feedback. Max has been incredible! He’s always quick to respond, genuinely attentive, and goes above and beyond to make sure every issue is fully resolved. Whether it’s a simple question or a more complex problem, Max approaches everything with patience and expertise. It’s clear he’s dedicated to making our experience with the software seamless. We couldn’t ask for better support—thanks, Max!

High-quality software and a team that truly cares.

Colorful Standard
Denmark
3 months using the app
July 18, 2024

We switched from a competitive platform to Polar and couldn't be happier. The ability to see (and trust!) our data at a high level gives us peace of mind and direction in carrying out our marketing strategy.

Polar's team is friendly, accessible, and helpful. Working with a team that cares about their product as much as we do is refreshing.

Optimal Health Systems
United States
2 months using the app
April 3, 2024

Polar Analytics has really strong core functionality... it encompasses the vast majority of our marketing activities and gives us a single pane of glass to look through as we assess and optimize activities.

What makes Polar truly special in my opinion is the level of support and customer care that comes with your subscription. Their team preaches that in their sales pitch... and they truly follow through on that commitment. They've built custom connectors for us, have looked into entirely new features, and have been working hard to build them out for us in order to give us more value out of the platform. Highly recommend working with Polar.

Waiākea Hawaiian Volcanic Water | Store
United States
4 months using the app
March 25, 2024

We've been using Polar since the beginning of the year and we couldn't be happier.

Now, with Polar, it's possible to go deep into each of the metrics and customize each one to the specific vision of our business. Not only has it brought clarity to many media metrics through attribution models and the customer journey, but it has also allowed us to concentrate all of our business data on a single platform. An easy-to-use platform, with a great interface and continuous development and improvements.

It is worth highlighting the excellence of the support team, which always replies incredibly quickly and delivers solutions and explanations.

Home Story
Portugal
3 months using the app
March 26, 2024

Very good support, goes out of its way to help you and is extremely responsive! At the service of its customers and super available to help you on time.

Ma formation strass
France
11 months using the app
June 4, 2024

Excellent app that offers really great insights. The level of support you get from the polar team is outstanding, really willing to help, teach and go the extra mile.

Very valuable asset to our business.

Gardenesque
United Kingdom
5 months using the app
April 23, 2024

It is the best tool for retrieving and analyzing Shopify data. With the dedicated support of the Polar team members, the onboarding process is made easy. Reduce the time spent on repetitive tasks and gain more insights.

올버즈 | Allbirds
South Korea
4 months using the app
March 18, 2024

Great app, it's easy to use and the account is always there for our doubts

Polo Club
Spain
About 2 months using the app