Reviews (122)

Overall rating
4.8
Counts per rating level
  • 98% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting business efficiency and strategic decision-making. They praise its user-friendly interface, robust customization options, and seamless integration with multiple data sources. The app is noted for its reliable performance and the exceptional, responsive support team. Continuous updates based on merchant feedback enhance its utility in analyzing customer behavior and marketing effectiveness.

May 19, 2023

Polar Analytics is the best and easiest-to-use analytics app I've found on Shopify. They come pre-loaded with key marketing metrics (CAC, ROAS and Spend) that we're looking for, and have easily customizable dashboards and reports. Their support has been super helpful as well - if I do not know how to create something, they help right away.

Fashion Eyewear
United Kingdom
Over 1 year using the app
August 30, 2021

With online sales, stores, b2b, recurring business our marketing reporting was a nightmare. After spending $1000+ in Data Studio Connectors and data viz freelancing we found Polar that made our marketing decision much easier. Great customer support and customization for an affordable price

TheCobblers
United States
Over 1 year using the app
March 10, 2023

We are an e-commerce startup and do not have resources to build a BI from scratch.

I found Polar in the App store and all it took to get a full BI was to connect the data sources via few clicks.

We wanted to add CAC per country, which was not in Polar, so I reached out to the customer support. I was invited to a call with Abby and Charbel and they figured out a way to do it right on the call. This is why I am writing this review, since they they really went above a beyond to solve our use case.

Thank you

AVEA
United Kingdom
Over 1 year using the app
January 12, 2023

Our company started using Polar as a trial, after uploading and converting data we quickly saw the benefit in using the one stop location for all data and advertising spend information.

You do need to spend some time diving into its depths to get a true fully integrated experience but it is so worth it. Not only is it the most user friends data integration out there, its also visually the most appealing.

BEST!

Cloud Picker Coffee
Ireland
Over 1 year using the app
Edited June 20, 2023

Fantastic App, installed on 3 of my stores so far and will be using on any future developments. Support is fantastic and quick to offer assistance. Would recommend without hesitation.

Android Homme
United Kingdom
Over 1 year using the app
September 18, 2023

Switched over to Polar Analytics a few months ago. Before we were using Triple Whale. Polar has been great -- it gives me the same data as Triple Whale plus a lot more. The customer support from Abby has been excellent as well. Highly recommend.

Robin Golf
United States
Over 1 year using the app
December 19, 2023

Great experience to use it and very straight forward as data driven for all eCommerce store. You can reach them from time to time and won't feel bored as you will see the value with them.

Sage and Paige AUS
Australia
Over 1 year using the app
January 18, 2021

My investors think I work really hard when I show off our most recent stats via Polar Analytics screenshots. It comprehensively syncs our performance marketing data and showcases it in such a simple to understand and use way. Polar Analytics is multiple-times-a-day tool for us at Golden Ratio, and I highly recommend!

Golden Ratio Coffee
United States
Over 1 year using the app
October 31, 2022

The best Analytics app for Shopify stores. It changed the way we monitor our data and analytics on a daily and weekly basis.
It is now impossible for us not to use Polar Analytics.

Respire
France
Over 1 year using the app
February 4, 2021

This is a very robust analytics platform that plays with Shopify VERY well. I have integrated Tik Tok ads, Pinterest ads and Snapchat ads seamlessly which most platforms don't offer. The customer service is top notch as well and they are always willing to work on further integrations if they don't already offer it!

Elevated Faith
United States
Over 1 year using the app