Reviews (121)

Overall rating
4.8
Counts per rating level
  • 98% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to integrate data from multiple sources into one dashboard, simplifying data management and analysis across various channels. They appreciate the customization options that allow them to tailor metrics and reports to their specific needs, and the user-friendly interface that accommodates all technical levels. The responsive support team is noted for providing personalized assistance, enhancing the user experience. Key features like automation of data collection and reporting save time and effort, while ongoing updates reflect user feedback and adapt to changing business needs. Merchants credit the app with significantly improving their marketing strategies, financial reporting, and overall business operations through comprehensive analytics and actionable data.

November 16, 2023

We just hopped on the Polar train, and I've got to give a shoutout to the amazing team. They've been super hands-on, tackling any questions that popped up from the trial all the way through onboarding. Everything's been a breeze so far, and we're pumped to crush our goals now that we've got Polar

Rocky Mountain Oils
United States
9 months using the app
April 18, 2022

Very intuitive app, clear reports, easy to plug with different platforms.
The support team is so reactive and efficient.
New good features very often

Madam Glam
United States
9 months using the app
February 9, 2023

I've tried many reporting apps via Shopify, but they have yet to be close in functionality when compared to Polar. Both the UX and customizability are second to none. I am building out my online store data and taproom reporting in a very methodical way that's scalable helping me understand opportunities and wins in my business. The fact that I can solve for how many ounces I'm pouring and what that equates to in kegs for better supply management is awesome. And as a bonus, pushing those to Slack is even cooler. With the help of the excellent customer service of Abby and the team, I've done a lot in a short amount of time and they have been quick to respond when something comes up. Save time and just choose Polar (I wish I did this earlier)

Go Brewing
United States
8 months using the app
August 26, 2021

Working with Polar Analytics has been an absolute pleasure. Their communication, support is very quick to act and it's just an awesome team overall. Really satisfied with the app and the team. Thank you!

ArtByMaudsch
Netherlands
8 months using the app
October 25, 2022

One of the most flexible tools out there that allows us to create any kind of metric / report to better track our sales, gross margins and ad spend. Their support is amazing, I strongly recommend this app as it was definitely something we needed to grow our store. I've tested all the analytics softwares on the market, and I can confidently say that Polar is the best analytics software due to their many and flexible features which most of their competitors are still lacking.

Alwa Fit
United States
8 months using the app
September 27, 2023

Excellent product that makes data easier for our marketing team. The ability to see all channels in once place with a well designed UX makes this part of the business fun to manage. Highly recommend.

Freedom Rave Wear
United States
8 months using the app
September 27, 2023

Polar has completely changed the way we work for the better. If you have multiple stores, ad accounts, email marketing etc, you need to try Polar asap. UI is amazing, support is super helpful and you can easily create your own custom metrics and dashboards.

MoveActive Wholesale
Australia
8 months using the app
September 1, 2023

Polar Analytics is the best eCom analytics tool!
User-friendly, customizable reports, and seamless Shopify integration, it empowers businesses of all sizes. The standout is the exceptional support team led by Louise, providing unmatched guidance and expertise. In summary, Polar Analytics transforms your Shopify stores with data brilliance.

Bloon Paris
France
8 months using the app
September 4, 2023

Polar Analytics has been a really valuable tool for our commercial and marketing reporting. We've been using this for a while now, and throughout this time we have been seeing more new features which has been great - always good to see our feedback being incorporated into making the product even better. The customer service is excellent too, with speedy and helpful responses.

Fluus
United Kingdom
7 months using the app
September 2, 2021

The app is very user friendly. We are able to see our key metrics and performance in less than a minute! David and his team were very helpful and helped us creating custom reports. Definitely recommend.

Sparklane
United States
7 months using the app