Reviews (8,612)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants highly recommend this app for boosting engagement and conversions through effective pop-ups and banners. They appreciate the customizable templates, easy drag-and-drop editor, and features like A/B testing and precise targeting. The app is noted for not slowing down websites and integrates well with Shopify themes. Customer support is also praised for its responsiveness and helpfulness in resolving issues.
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Obliged to give 1 star, i should leave 0 stars.
The app makes you approve a spending limit of 999$ or MORE !
I don't recommend, be aware ! You can go directly to the wall with them !
Hello! Thank you for your feedback, and I’m sorry for the confusion around the $999 amount you saw. That figure represents a billing cap, not a typical charge. Our pricing scales with store traffic, and the vast majority of merchants remain on our $29 plan. Only a small number of very large enterprise stores ever reach the top tier.
We appreciate you flagging this and are already making improvements based on your feedback. We’ve also reached out to you directly to help clarify.
Shit
Hello please let us know how we can help you! If it's a technical issue you are facing, let us know since our developers can solve most issues quickly! We've reached out to you directly as well.
Great app, highly pissed off at the developer forcing an 'optional' paid plan that I immediately cancelled.
Hello!
The popup you’re seeing in the app is for a 30-day free trial of our Growth plan since your 90 days free are up!
You can downgrade to the Free plan at any time during the 30 day free trial and you won’t be charged at all.
We also offer discounts of up to 50%, just reach out to our 24/7 agents!
We've reached out to you directly as well. We hope to earn your trust again!
The app was great for a while, but just disappeared. My shop says that the app is still installed, but there's just a blank screen. I have no idea how long the pop-up hasn't been popping up.... :(
Hi there!
We've looked into your account and checked all the settings, Everything looks good. The pop-up is working on your store.
Here's a screenshot: https://share.zight.com/Blum1jZA
I've been using the Pop Convert app to create pop-ups and banners for my Shopify store, but it's been a frustrating experience. The app doesn't send any email notifications, which is a major issue for running a business efficiently. I can't be expected to check daily if the emails are working—there should be a system in place to notify users of any issues, but instead, we're left in the dark.
Customer support has been equally disappointing. When I reached out about the email problem, there was little to no help. As a business owner, I need reliable tools that work seamlessly, and unfortunately, this app has fallen short. Would not recommend.
We're so sorry you experienced this. Our email functionality was temporarily disabled due to spammers using our app to send spam emails. We've since resolved the issue and put further safeguards in place to protect our systems. Please get back to us via live chat so that we can make this right for you.
COMPLETELY broken the front end of our site, now we have to have a dev fix the website.
Take care with this app.
We're sorry to hear about your experience.
We’ve thoroughly reviewed this, and we can confirm that our app does not modify or leave any code on your site, so this issue is not caused by Pop Convert 100%.
We understand how frustrating this must be and recommend checking with a developer to identify the source. If there’s anything we can do to assist, we will help you with ofcourse. Feel free to shoot a message.
The app's top banner loads 3 seconds later than the other elements, making the design look unprofessional. I contacted support to fix the issue, but they insisted it was loading fine when it clearly isn’t. Instead of addressing the problem, they dismissed my concern. If you're looking for real support, this app is not the right choice.
Hi there, we've just reached out to you via live chat. Please note that the bug on your store was fixed yesterday :)
Removed from website as we needed to set a spend limit of 'at least' $999 USD. Not sure if that is being fixed, but could not risk a random amount being billed.
Hi there, we’re actively working on that feature and completely understand your concern.
We’ve placed your store on a fixed pricing plan with a discount to prevent any unexpected charges and extended your trial as a courtesy. We also reached out directly but haven’t heard back. Please feel free to reply anytime, we’d love to make things right! :)
The automation emails do not work. I spent a lot of time creating my templates and its been weeks without an update as to when the automation emails will work. I would ask everyone to look for a different app as they still have not given us an update nor do they know when it will work again.
It was free when we installed and started using, but unexpectedly it became not free anymore. Does not look fair.
Hi there,
The popup you’re seeing in the app is for a 30-day free trial of our Growth plan. You can downgrade to the Free plan at any time during the trial and you won’t be charged at all.
We introduced pricing in May 2025 to help cover the growing costs of maintaining the app across tens of thousands of stores. You're right that the app had been completely free for years (since 2021!). That said, we don't want pricing to stand in the way of your success.
Feel free to reach out to our 24/7 live chat for a custom plan tailored to your needs. With our discounted options, we’re confident you’ll find something that works perfectly for you. There won't be any sales pitch or sales process, just a simple couple of questions to help understand your needs better.
I hope this helps clarify! We hope to earn you back as a customer soon :)