CartHook Upsells

CartHook Upsells

Reviews (90)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 7% of ratings are 1 stars
Edited January 20, 2023

CartHook has delivered some nice results for my store by helping increase AOV. Since offers through CartHook are post-purchase, we feel that we can be more aggressive with discounts that we offer. The reason why we feel that we can offer more post purchase, is because it’s clear to the customer that they are only receiving the discount because they’ve already purchased, as opposed to annoying up-sells and pop ups which can leave a bad taste in peoples mouths and even cause them to abandon their orders.

The app itself is very good, not glitchy or buggy, and it is well
designed. They thought this through in a detailed manner, and provide some thoughtful options which we’ve been taking advantage of.

Overall, CartHook is one of the better apps that we’ve added to our store. Our AOV increased, per unit shipping cost has decreased, and we don’t feel like we’re annoying our customers because they’ve already completed their purchase by the time they see the offers. Very good

Biaggi
United States
3 months using the app
April 7, 2023

So far it's been great. We started with the larger plan to do some AB testing on offers and once we got the data we needed we downgraded, AB testing was very useful. Customer support is also great, Tina helped out with an issue we were having regarding orders being shipped even though the upselled products weren't being paid for and she was great.

Clutch
United States
2 months using the app
November 22, 2022

App is working well. Easy to use and analytics are very helpful. Great customer service too! Tina is great and has helped us with ideas on different funnels.

Fulton Fish Market
United States
About 2 months using the app
October 29, 2020

Carthook always offers great support and they are always there to help!
Big fan! I tested the app even if is very basic for now it does what it says. Looking forward some more out of the box funnels and design customization

Kettle & Fire
United States
About 2 months using the app
CartHook replied November 2, 2020

CartHook loves Kettle & Fire! Thank you for the 5-star review, and we're all very grateful for the continued support. Here's to a successful BFCM!

December 2, 2020

Carthook has increased our AOV by 24%. Every Shopify store should be using CH to increase AOV and LTV. Setting up a funnel takes 5 minutes and has easily been the most impactful change we've made to our Shopify store to drive revenue.

disco
United States
About 1 month using the app
CartHook replied December 7, 2020

Thank you for the five-star review! CartHook :hearts: Disco! We're so glad to hear you're seeing results! Here's to continued success and a great partnership!

August 9, 2021

CartHook is a MUCH better alternative to Zipify OCU. In short, I'd say the main reason why I like it better is because it doesn't come with weird rules/restrictions like Zipify OCU does. For example, with OCU you can't add text without also adding an image, and it's missing some basic features like image carousel. Every ecommerce website since the 90's has had an image carousel, yet Zipify OCU doesn't. CartHook suffers from neither of these annoying (and quite frankly, embarrassing) problems that OCU has. CartHook is simple, powerful, and it just plain works. There are obviously some restrictions with the app which are probably Shopify's fault (they only allow certain elements to be edited on their native checkout). But other than a few nitpicky things, it's great. One small thing I wish it did was that when you click an image in the image carousel, it would automatically select that variant from the drop down menu. Example: You click on the image of the red shirt, and it shows the red shirt in the image carousel, but I wish it also selected that variant from the drop down menu. This is a relatively small thing, and overall, CartHook works great.

Joyride Harness
United States
25 days using the app
CartHook replied August 9, 2021

Thank you so much for your review, Joyride Harness.

We're happy that you're happy, please let us know if you need anything at all!

October 3, 2022

App is working well so far. UI is easy to use, liking the design of the upsells better than some of the competitors. No issues so far.

LUMA NUTRITION
United States
9 days using the app
August 23, 2021

Excellent Shopify App -- Does a stellar job for the whole Post Purchase Offer process, from the configuration of the upsells all the way to the analytics. Setup couldn't be easier and a HUGE +1 on their customer service, basically unparalleled when it comes to Shopify Apps. Thank you CartHook team!

Mockingbird
United States
About 6 hours using the app
CartHook replied August 23, 2021

Thank you, Mockingbird! We are so glad you find the app easy to use and our support team to be helpful.

We are delighted to have you on board!

May 17, 2024

Ryze Superfoods
United States
1 day using the app