PostCo Returns & EU Withdrawal
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Returns, Cart & Checkout Upsell, EU Withdrawal Portal & Order Editing — all in one platform
PostCo unifies upsell, order editing, returns, EU withdrawal and exchanges in one platform. No more juggling siloed apps. Customize your cart and build upsell strategies that raise AOV at cart and checkout. Add order editing to cut support tickets. Offer seamless exchanges on your site with bonus credit, instant exchange, and flexible rules that keep revenue in store. All powered by one customer intelligence layer that knows your customer from first visit to return.
- Reduce refunds with store credit, bonus incentives & instant exchanges
- Upsell at cart, checkout & during exchanges for higher order value
- Let customers edit their orders after checkout, no support needed
- Unlimited return rules and workflows to optimize your returns process
- Add an EU-compliant withdrawal button and portal to your store
Languages
English
Works with
- Checkout
- Customer accounts
- Australia Post
- Gorgias
- Klaviyo
- Royal Mail
- Stripe
- USPS
Categories
Return options
Labels and packaging
Managing shipments
Pricing
Checkout+
Free to install
Customer-paid returns model
Features
- Checkout+ required
- Zero subscription fees
- All features in Premium
- Order editing (Free)
- Cart & checkout upsell (Free)
- EU withdrawal button and portal (Free)
Pro
$129 / month
Features
- Up to 100 returns/month
- 2 return locations + unlimited carriers
- In-app exchange
- International returns
- Instant exchange + AI agent*
- Order editing
- Cart & checkout upsell
- EU withdrawal button and portal
14-day free trial
Premium
$239 / month
Features
- All Pro
- Up to 200 returns/month
- Exchange on website (multiple items)
- Exchange upsells & bonus credit
- Instant exchange + AI agent*
- Order editing
- Cart & checkout upsell
- EU withdrawal button and portal
14-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (98)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants highly recommend this app for streamlining returns and exchanges, highlighting its automatic label and QR code generation, customizable return rules, and seamless integration with shipping partners. They appreciate the user-friendly interface, easy setup, and the reduction in customer support tickets. The support team is praised for their quick responses and helpfulness, enhancing both the onboarding and ongoing user experience.
I highly recommend PostCo to anyone looking for a reliable returns portal. The support team is absolutely incredible, they are everything! Over the last two years, they have implemented so many great features that have made our process so much smoother.
The recent integration with New Zealand Post has been a massive win for us. It has made our returns side so much more accessible and user-friendly for our customers here in NZ. If you want to make returns easy for both your team and your shoppers, this is the app to use. Thanks again to the team for all the support!
The support team is amazing and helpful, They always respond quickly and resolve any issues.
This app has helped us save time and freed us from the hassle that exchanges often create for our business. We now have a clean, professional-looking platform with tracked shipping and full control over our data.
The team behind it is very helpful and takes all matters seriously. They also offer API access and custom adjustments that other apps simply don’t provide.
Thank you for a really great app!
Support
App support provided by PostCo.
Resources
Developer
Launched
February 25, 2020
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