PostCo Returns & Exchanges
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Branded returns portal to retain & upsell revenue on your returns with exchanges & more.
PostCo is an all-in-one automated returns centre for brands to retain and upsell revenue on returns. With our seamless exchange experience, customers can easily exchange for any items at any price across your entire product catalogue! Recapture lost revenue with bonus credit on exchanges to discourage refunds, instant exchange and various retention rules. Optimize the entire returns process with our unlimited workflows, automated label generation, end-to-end notifications and more.
- Reduce refunds with bonus credit, instant exchange & more
- Earn extra revenue by allowing exchanges for higher-value items
- Automate shipping labels for domestic & international returns
- Unlimited policy rules & workflows to optimize your returns process
- Dive deeper into your returns through customer insights & analytics
Languages
English, Bulgarian, German, Danish, Spanish, French, Indonesian, Italian, Dutch, Romanian, Vietnamese, and Chinese (Simplified)
Works with
- Gorgias
- Klaviyo
- Stripe
- USPS
- Australia Post
- Royal Mail
Categories
Return options
Labels and packaging
Managing shipments
Pricing
Basic
$49 / month
or $529.20/year and save 10%
- 20 returns/month
- 1 location
- 1 carrier
- Same product exchange
- Auto refunds and store credit
14-day free trial
Pro
$129 / month
or $1,393.20/year and save 10%
- All Basic
- 100 returns/month
- 2 locations
- Unlimited carriers
- Unlimited workflows
- Advanced exchange
- International returns
- Instant exchange
14-day free trial
Premium
$239 / month
or $2,581.20/year and save 10%
- All Pro
- 300 returns/month
- Unlimited locations
- Higher-value exchanges
- Bonus credit
- Apps integration
- Questions & insights
- Priority support
14-day free trial
Plus
$479 / month
or $5,173.20/year and save 10%
- All Premium
- 600 returns/month
- ERP and WMS integrations
- Custom integrations
- Dedicated accounts manager
14-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (91)
We have been using PostCo since 2020 and it has provided so much value-add through the years. We have also been looking for a resell platform and finally PostCo is launching theirs for the Malaysia market - the first ever. The team is friendly, quick and helpful in helping us troubleshoot our issues.
Life changing product, can't believe it took me so long to find it. Makes returns super easy and less stressful. Wanted to specially mention Veronica, she has been my go to for all questions and has been so unbelievably helpful and just a dream to work with. Thanks so much guys.
Brilliant service, Aisyah has been particularly helpful and has been able to answer all of our questions. Spot on!
Post Co dealt with my customer service matter effectively. I am happy with their service. We are managing our returns through their service.
After two years with another return platform we decided to move to PostCo. The UI, analytics, and customer experience from PostCo is exactly what we were looking for. The customer service and onboarding setup was a breeze too, straightforward and Fara was very helpful.
Support
App support provided by PostCo.
Or visit their support portalResources
Developer
Launched
February 25, 2020
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