PostCo: Returns & Exchanges
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About this app
Retain your returns revenue or upsell your returns. Save costs with automations and integrations.
PostCo provides you with a branded returns centre that is focused on revenue retention, upselling returns, and cutting operational costs. Fully customise your portal's design while automating and customising your return policies - a delightful return experience increases customer loyalty! It only takes minutes to get set up. We're happy to get you started with a custom onboarding or setting up custom integrations.
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Fully customise your returns portal - logo, colour, image, font, URL, etc
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Configure policy rules to enable specific return outcomes based on your needs
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Offer store credit, refund, and exchanges for equal or higher value products
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Automate shipping label generation with custom or 50+ ready-made integrations
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Personalise your returns flow - questions, return reasons, image upload
Pricing
14-day free trialBasic
$49/month
- 20 returns/month
- 1 location
- 1 carrier
- Default policy rules
- Same product exchange
- Auto refunds and store credit
- Auto labels
Pro
$129/month
- All Basic
- 100 returns/month
- 2 locations
- Unlimited carriers
- Unlimited policy rule
- Advanced exchange
- International returns
- Embedded portal
Premium
$239/month
- All Pro
- 300 returns/month
- Unlimited locations
- Higher-value exchanges
- Bonus credit
- Apps integration
- Questions & insights
- Priority support
Plus
$479/month
- All Premium
- 600 returns/month
- ERP and WMS integrations
- Custom integrations
- Dedicated accounts manager
Basic
$49/month
- 20 returns/month
- 1 location
- 1 carrier
- Default policy rules
- Same product exchange
- Auto refunds and store credit
- Auto labels
Pro
$129/month
- All Basic
- 100 returns/month
- 2 locations
- Unlimited carriers
- Unlimited policy rule
- Advanced exchange
- International returns
- Embedded portal
Premium
$239/month
- All Pro
- 300 returns/month
- Unlimited locations
- Higher-value exchanges
- Bonus credit
- Apps integration
- Questions & insights
- Priority support
Plus
$479/month
- All Premium
- 600 returns/month
- ERP and WMS integrations
- Custom integrations
- Dedicated accounts manager
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
61 reviews
Customer service at PostCo is fantastic; Melisa, Dylan and Felicia have all been so helpful with any queries we've had and have taken on our feedback graciously and actioned any changes to improve the experience which we really appreciate. It took us quite some time to set up and get the portal and emails to look on brand, but since we did it has been a pretty seamless experience! A much better experience for our customers than the manual setup we had previously.
We've been happy using PostCo 360 for our returns/exchanges so far. It's very user-friendly and customizable on the backend, and the customer side is simple to use and much more attractive than the previous system we were using. The onboarding was very easy, and the PostCo team has always been extremely responsive and helpful any time we've reached with a question or issue. Would definitely recommend!
We're extremely happy with the service provided by the Postco team! This product actually opened up a lot time for me so sometimes I just sit in front of my computer, twiddling my thumbs. I highly highly recommend!!! Thanks Melisa!
Incredible service! Melisa has been a dream to work with in getting our returns/exchanges portal set up. She explains everything clearly and goes over and above to make sure that my questions are answered and the portal is working exactly as our business needs it to be.
Implementing PoctCo360 has saved us SO much time. Our systems are much more organised now and we don't have a gazillion sticky notes everywhere!!
Highly recommend!
We started using this app to automate our returns & exchanges process and within a few months, we've come to realise the whole process is a lot more efficient for both our customers & internal team. Their customer support is excellent - super prompt, helpful and attentive. Totally recommend.
About this app
Built by PostCo
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