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PostCo: Returns & Exchanges

PostCo: Returns & Exchanges

Pricing
From $49/month. Free trial available.
Rating
5.0 (74)
Developer
PostCo

Retain your revenue or upsell on your returns. Save costs with automations and peer-to-peer returns.

PostCo provides you with a returns centre that is focused on revenue retention, upselling returns, and cutting operational costs. Customise your portal's design while automating your return policies - a delightful return experience increases customer loyalty! Now with reNEW: Enable your customers to purchase from your returners. Save on warehousing costs and save the environment. It takes minutes to get set up. Let's get you started with a custom onboarding or setting up custom integrations.

PostCo provides you with a returns centre that is focused on revenue retention, upselling returns, and cutting operational costs. Customise your portal's design while automating your return policies - a delightful return experience increases customer loyalty! Now with reNEW: Enable your customers to purchase from your returners. Save on warehousing costs and save the environment. It takes minutes to get set up. Let's get you started with a custom onboarding or setting up custom integrations. more
  • Configure policy rules to enable specific return outcomes based on your needs
  • Offer store credit, refund, and exchanges for equal or higher value products
  • Automate shipping label generation with custom or 50+ ready-made integrations
  • Personalise your return portal and flow: questions, return reasons, image upload
  • Unlock peer-to-peer returns, enabling repurchasing on a new sales channel

Launched

February 25, 2020

Languages

English

Works with

Gorgias, Klaviyo, Stripe

Pricing

Basic

$49 / month

  • 20 returns/month
  • 1 location
  • 1 carrier
  • Same product exchange
  • Auto refunds and store credit
  • reNEW add-on available

14-day free trial

Pro

$129 / month

  • All Basic
  • 100 returns/month
  • 2 locations
  • Unlimited carriers
  • Unlimited policy rules
  • Advanced exchange
  • International returns
  • Embedded portal

14-day free trial

Premium

$239 / month

  • All Pro
  • 300 returns/month
  • Unlimited locations
  • Higher-value exchanges
  • Bonus credit
  • Apps integration
  • Questions & insights
  • Priority support

14-day free trial

Plus

$479 / month

  • All Premium
  • 600 returns/month
  • ERP and WMS integrations
  • Custom integrations
  • Dedicated accounts manager

14-day free trial

Basic

$49 / month

  • 20 returns/month
  • 1 location
  • 1 carrier
  • Same product exchange
  • Auto refunds and store credit
  • reNEW add-on available

14-day free trial

Pro

$129 / month

  • All Basic
  • 100 returns/month
  • 2 locations
  • Unlimited carriers
  • Unlimited policy rules
  • Advanced exchange
  • International returns
  • Embedded portal

14-day free trial

Premium

$239 / month

  • All Pro
  • 300 returns/month
  • Unlimited locations
  • Higher-value exchanges
  • Bonus credit
  • Apps integration
  • Questions & insights
  • Priority support

14-day free trial

Plus

$479 / month

  • All Premium
  • 600 returns/month
  • ERP and WMS integrations
  • Custom integrations
  • Dedicated accounts manager

14-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (74)

Overall rating
5
Counts per rating level
  • 93% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
May 7, 2024

Postco has really helped me to streamline my returns process. The installation was extremely easy and they go above and beyond to help you with your queries. I would definitely recommend PostCo to anyone who wants a professional and organised returns system for their online store.

TALI and TASI
Australia
Over 1 year using the app
June 2, 2024

Couldn't be happier with Post Co, it makes our returns process so much easier for our staff and customers. Their customer service is excellent and they always resolve any issues promptly and respond to queries very quickly. Can't recommend them enough!

Always Alice
Australia
About 1 year using the app
June 7, 2024

Melissa and Fara are always on hand to help when we have an issue and their knowledge is so useful when we are trying to implement things which are difficult to create. Thank you for all of your continued help!

Astrid & Miyu
United Kingdom
9 months using the app
May 8, 2024

PostCo is effective and efficient, it is simplifying the online returns process, user friendly, and hassle- free experience for customers.

Pilgrim Clothing
Australia
About 1 year using the app
May 30, 2024

The app is incredibly beneficial for customers when it comes to returning items, and the team is fantastic at accommodating customized requirements. They're always available to assist you with any questions or concerns, providing excellent support whenever you need it. Overall, it's a fantastic experience!

moodytiger
Hong Kong SAR
12 months using the app

Support

PostCo can answer any questions you have about PostCo: Returns & Exchanges.

Developer

PostCo

Lvl 40, Mercu 2, No.3, Jalan Bangsar, KL Eco City, Kl Eco City, KUL, 59200, MY

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