PostCo: Returns & Exchanges

PostCo: Returns & Exchanges

From $49/month. 14-day free trial.
Rating (5.0)
Reviews
Developer

Highlights

Speed tested
  • No impact to your online store

About this app

Launched

February 25, 2020

Languages

English

Fully customise and automate your returns. Delightful returns drive customer retention and loyalty.

PostCo helps you power your store's very own returns centre. Our platform enables you to brand your portal, add business logic to your returns, customise your return policies and reduce the cost of processing returns, all while increasing customer loyalty! It only takes minutes to get set up with no custom integration. We're happy to get you started with a custom onboarding or setting up custom integrations.

PostCo helps you power your store's very own returns centre. Our platform enables you to brand your portal, add business logic to your returns, customise your return policies and reduce the cost of processing returns, all while increasing customer loyalty! It only takes minutes to get set up with no custom integration. We're happy to get you started with a custom onboarding or setting up custom integrations. more
  • Fully customise your returns portal - logo, colour, image, font, URL, etc
  • Configure policy rules to enable specific return outcomes based on your needs
  • Offer store credit, refund, and exchanges for equal or higher value products
  • Automate shipping label generation with custom or 50+ ready-made integrations
  • Personalise your returns flow - questions, return reasons, image upload

Pricing

14-day free trial

Basic

$49/month

  • 100 returns a month
  • Auto refunds & store credit
  • Variant exchanges
  • Branded portal
  • 1 return address
  • 50+ integrated carriers worldwide

Pro

$129/month

  • All Basic features
  • 300 returns a month
  • Other product exchanges
  • Advanced automations
  • 2 return addresses
  • Unlimited policy rules

Premium

$199/month

  • All Pro features
  • 300 returns a month
  • 4 carrier accounts
  • Multi-language
  • Questions & insights
  • Bundle returns
  • Unlimited return addresses
  • Stripe

Basic

$49/month

  • 100 returns a month
  • Auto refunds & store credit
  • Variant exchanges
  • Branded portal
  • 1 return address
  • 50+ integrated carriers worldwide

Pro

$129/month

  • All Basic features
  • 300 returns a month
  • Other product exchanges
  • Advanced automations
  • 2 return addresses
  • Unlimited policy rules

Premium

$199/month

  • All Pro features
  • 300 returns a month
  • 4 carrier accounts
  • Multi-language
  • Questions & insights
  • Bundle returns
  • Unlimited return addresses
  • Stripe

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

53 reviews

Overall rating
5
Counts per rating level
  • 92% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
February 28, 2023

Great service and support with the app. Does everything we need to manage our returns and makes it easy.

Olive + Scout
United States
Time spent using app: 12 months
February 13, 2023

We're extremely happy with the service provided by the Postco team! This product actually opened up a lot time for me so sometimes I just sit in front of my computer, twiddling my thumbs. I highly highly recommend!!! Thanks Melisa!

STANDARD ISSUE TEES
United States
Time spent using app: About 2 months
February 6, 2023

We're very pleased with the service at PostCo, the team and developers did a wonderful job designing the portal and email notifications to match our brand and the customer care and response time has been great. So far, we have had customers use the portal effortlessly and this has had a really positive impact on our customer care team.

A.EMERY
Australia
Time spent using app: 6 months

About this app

Launched

February 25, 2020

Languages

English

Built by PostCo

About PostCo

5.0 average rating

3 years building apps for the Shopify App Store

Support

Send a message

support@postco.co

More apps like this

4.6 out of 5 stars 1945 total reviews Free plan available
Return Label, Store Credit, Exchange, Return Policy, Refunds
4.9 out of 5 stars 347 total reviews Free
Order return app with refunds,exchange,automated return labels
4.9 out of 5 stars 248 total reviews 14-day free trial
Manage Returns, Exchanges, Refunds, Return Labels & Credits