Reviews (101)

Overall rating
4.7
Counts per rating level
  • 91% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 7% of ratings are 1 stars
April 18, 2024

Very efficient order tracking app, updates status in minutes.

Voiid
India
About 1 month using the app
May 8, 2024

This app is a Waste of Time, Firstly the user experience is poor, the email notifications and SMS notifications after I had spent an ample amount of time customizing them to my liking and testing them and saving them within a few hours it was GONE I had to start from the beginning (not the biggest issue) The biggest issue comes from the Department that is supposed to fix your problems, the contact support team, its a Joke, First they dont reply AT ALL I WAS WAITING FOR A REPLY FOR 7 HOURS, SEVEN! AND I AM STILL WAITING. THEY HAVE SEEN THE MESSAGE BUT CHOSEN NOT TO REPLY. Moreover the status changing of an order takes a load of time, and there are only two options for it (out for deliver & delivered)! then the MOST INFURIATING PART the emails and SMS would NOT GO THROUGH THEY WOULD NOT AND WHEN I ASKED FOR THER HELP THEY GHOSTED ME, ITS LIKE YOU ARE CHATTING WITH A TOXIC EX, Maybe they will up their service for you guys because they sure as hell didn't for me.

Blendy
Pakistan
1 day using the app
September 12, 2024

It's the perfect order tracking app for us!

My Store
India
October 5, 2024

It's a fantastic app for us, our customer tickets have reduced

Ugaoo
India
October 30, 2024

good work

BazzarBird
India
October 5, 2024

great app for trackng page

Ecohub
India
September 23, 2024

ok

Harik store
Australia
About 1 hour using the app
January 26, 2024

I would never install this app again even if its totally free.
The most orders have been labeled PENDING like forever even though they had been delivered already.
Asking this issue to the support, they'd never replied.
Are they still running their business?

Now I am so happy with TRACK123.

らむ亭.com
Japan
24 days using the app
Instasell replied February 28, 2024

Hello Sir,

I sincerely apologize for the inconvenience this has caused you, and I hope to resolve this issue for you. Could you please reinstall the app and let me know? I will assign an engineer to personally ensure your success with the product!

Best regards,

Abhishek
Founder
abhishek@instasell.in

January 8, 2024

no email is being sent either from my side not from their. no status update. changing email sender is not working as no confirmation mail is delivering.
the support girl just disappeared 2 days ago without any further sign of life.

Norvine
Germany
2 days using the app
October 17, 2024

great!

JC Biker_Shop
Canada