Reviews (136)

Overall rating
4.6
Counts per rating level
  • 78% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy installation, user-friendly interface, and customization options. They highlight its ability to boost real-time customer communication, sales, and engagement. The integration with Facebook and the pop-up chat window are seen as beneficial, enhancing customer trust and accessibility. Merchants also commend the app's speed, performance, and professional appearance. The support team is noted for their prompt and professional responses. The app being free is particularly beneficial for new merchants.

Edited March 5, 2019

I use this app to give my customers assurance by answering whatever questions they have in mind. Tnx!

Shoppawholic
United States
21 days using the app
February 23, 2019

Very easy to install! Would recommend. No change to anything as this was very simple. I know this will improve user experience.

ladieswag
United States
16 days using the app
April 28, 2019

It's nice, but does not seem very user friendly. Basically, I feel like I am fumbling around to learn how to use it rather than it being intuitive.

TTRShop.net - Awesome Items
United States
About 22 hours using the app
February 8, 2019

Nice app! Helps my site alot. Especially the way it uses facebook (which everyone has) to do a direct customer support option.

GadgetLife
Netherlands
About 16 hours using the app
December 30, 2018

Thanks guys for this, it's really helpful. I have not yet gotten to fully test it out but will update once I do.

Hair by 2 truths.
United States
About 13 hours using the app
February 22, 2019

Me parece muy intuitiva, recien lo he instalado y creo que aportara a la web, si megustaria que sea mas estetico!!!

Jack Northon | Official Online Store
Peru
About 1 hour using the app
January 25, 2019

The app was easy to install so we will give it some time to see how it works. Hope it will give my customers another way to ask product questions.

Gage Safe Products
United States
38 minutes using the app
April 15, 2019

I have just installed to our website and so far so good, it was easy to follow for set up. Hopefully it will allow us better contact with our customers and allow them to ask questions in real time.

Danika Cooper Jewellery
New Zealand
32 minutes using the app