Reviews (144)

Overall rating
4.3
Counts per rating level
  • 69% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup of professional-looking photo galleries that enhance website aesthetics and potentially increase orders. It's user-friendly, requiring no programming skills, and features customizable layouts with options to link images to videos or add descriptions. The app performs reliably, integrates well with Shopify, and is responsive across devices. The free version is functional, with more features available in paid upgrades. Customer support is noted for being responsive and helpful.

Edited May 16, 2025

Just started using the app today. It seems pretty decent, but the max file size you can upload is 5MB. For a PHOTO gallery??! Please increase the max file size to 20MB.

Fair enough - upload file size increases with paid plans.

I was annoyed how the "free" plan has an ad for POWR that shows underneath the gallery on your website. Please consider revising the term from free to trial. Free is a misleading plan name when mandatory advertising is involved.

The Pass Photography Prints
Canada
1 day using the app
POWR.io replied May 16, 2025

Hello,

Thank you so much for sharing your feedback.

The 5MB limit applies to our free plan, but the Max file size increases depending on the subscription level and can go up to 1000 MB.

Please email us at support@powr.io; we'll be happy to answer your questions and help you get started.

March 31, 2025

It's a great app especially when you are just getting started. It's a quick and easy way to include a photo gallery on your site.

Embody Joy By KLDS
United States
About 2 months using the app
January 22, 2025

This app has met my needs so far, its easy to navigate. Had a small issue in uploading once, but customer service - Mithsou was quick to respond

DIRECT FACTORY TO HOME PRIVATE LIMITED
India
3 months using the app
April 26, 2025

Pour commencer, l'application gratuite est parfaite pour un 1er essai. POWR est assez intuitive et s'installe rapidement sur le menu de ma boutique.

Aux fils des noeuds
France
4 days using the app
POWR.io replied April 28, 2025

Merci beaucoup pour votre retour positif ! Nous sommes ravis d'apprendre que vous trouvez l'application intuitive et facile à installer sur votre boutique.

Si nous pouvons faire quoi que ce soit de plus pour améliorer encore votre expérience et mériter un 5 étoiles, n'hésitez pas à nous le faire savoir. Nous serions ravis de vous aider davantage !

Merci d'avoir choisi POWR. 🚀

August 20, 2024

Mithsou was great. Patient, kind, and very intelligent. He solved my issue right away.

Grave Line Tours
United States
About 2 months using the app
November 27, 2024

Easy to use and great tech support. Appreciate the help with the installation for a non-programmer like myself.

Chrome Customs USA
United States
1 day using the app
January 8, 2025

Immer schnelle Hilfe da.... super nett und zuvorkommend...

Anita Scheja: LuxuryInDesign
Germany
About 1 month using the app
July 5, 2024

I've been using POWR: Photo Gallery for many years, linking photos to the video links of our video programs. It has been an excellent tool and saves me a tremendous amount of time - very professional too!

Terry Madden's Watercolor Workshop
United States
Almost 9 years using the app
January 27, 2023

Richcarde M. was super helpful, professional and fast! My issue was sorted in 5 minutes. I would recommend it. Thank you

Charlotte Posner
United Kingdom
Almost 6 years using the app
POWR.io replied January 27, 2023

Hello,
Thank you so much for your feedback! It's always a pleasure to read such nice words reflecting your experience with us.

You're always welcome to contact us again anytime at support@powr.io for any questions, concerns or suggestions :)

October 5, 2023

This app is great! I had a small issue where some of my pictures weren’t loading and Arlyne fixed it right away. Now it’s perfect once again. I would recommend this app!

GlamourEyesByChar
Canada
Almost 5 years using the app
POWR.io replied October 7, 2023

Hi there,

We are incredibly grateful that you took the time to leave us this note. Our company values put customer satisfaction as a top priority and we are committed to our customers. Its customers like you that make our job wonderful.

Do reach out to us for any suggestions or queries and we'll be more than glad to help.