POWR: Customer Survey | Poll

POWR: Customer Survey | Poll

Pricing
Free plan available
Rating
4.4 (49)
Developer
POWR.io

Gather valuable post-purchase feedback & insights from customers with multi-question surveys/polls.

Pinpoint exactly what drives new sales and what may be causing lost customers. Post-purchase feedback about your customer's experience can help your entire approach to how you market and sell. Learn valuable insights with satisfaction surveys & polls about things like store layout, product selection, and checkout process. There are dozens of integrations and pre-built templates to get you started. And now featuring an internal email marketing tool (for Business users only)

Pinpoint exactly what drives new sales and what may be causing lost customers. Post-purchase feedback about your customer's experience can help your entire approach to how you market and sell. Learn valuable insights with satisfaction surveys & polls about things like store layout, product selection, and checkout process. There are dozens of integrations and pre-built templates to get you started. And now featuring an internal email marketing tool (for Business users only) more
  • Create as many surveys or polls as you want
  • All survey & poll data is auto-saved to your Responses Dashboard
  • Get instant email alerts for survey & poll responses & sync with Google Sheets
  • Multiple field options - dropdowns, multiple choice, email, images, star ratings

Languages

English

Works with

  • Shopify Flow
  • Shopify Admin
  • Google Sheets
  • Klaviyo
  • Pagefly

Pricing

Free

Free

  • Create unlimited surveys or polls
  • 25 submissions per month
  • Add up to 6 elements each
  • Gather insights with rating element
  • Autoresponder email
  • Instant submission alerts & dashboard
  • 24/7 email support

Starter

$10.99 / month

or $105.48/year and save 20%

  • All Free features +
  • Remove POWR branding
  • 2 email admins
  • Set submission limits/controls
  • Add images and pagination
  • Live chat with POWR support team

Pro

$19.24 / month

or $184.32/year and save 20%

  • All Starter features +
  • 1000 submissions per month
  • Up to 100 elements each
  • File upload (10MB max)
  • Integrations (Shopify, Klaviyo, Google)
  • 3 conditional autoresponder emails
  • Multi-step & conditional logic
  • Custom CSS

Business (Was $99)

$98.99 / month

or $950.28/year and save 20%

  • All Pro features +
  • 10,000 email sends per month
  • Unlimited surveys & elements
  • Unlimited conditional autorespond emails
  • Unlimited survey responses
  • File upload (100MB max)

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews (49)

Overall rating
4.4
Counts per rating level
  • 73% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this survey app for its user-friendly interface and extensive customization options, including conditional logic and customizable visuals. They appreciate the quick and supportive customer service, especially during setup. The app is effective for engaging customers and collecting valuable feedback, with easy integration into other tools. Its reliable functionality and a robust free version make it ideal for creating various types of surveys to enhance business operations.

October 2, 2025

Not just a great app, but a service that you can actually count on to help you right when you need it!

Van Compass
United States
17 days using the app
August 21, 2024

It's a great app. We stopped sending surveys out a while ago so we had to cancel but if you are using surveys it does everything you need it to do. The Customer service on the app is also great they answer all your questions quickly with no hassle. Richcarde was amazing!

NewMakeIt - York Region Makers
Canada
Over 3 years using the app
POWR.io replied August 25, 2024

Thank you so much for your feedback🤩️ It's always a pleasure to read such nice words reflecting your experience with our app and support team!
You're always welcome to contact us again anytime for any questions, concerns or suggestions :)

June 16, 2023

Very good customer service! And a very timely response. Thank you so much, Richcarde! We will continue to use the software in the future!

Ibu
United States
Over 5 years using the app
POWR.io replied June 16, 2023

Thank you much for such nice words😍️!!!

Support

App support provided by POWR.io.

Developer

POWR.io

44 Tehama Street, San Francisco, CA, 94105, US

Launched

July 15, 2014

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View personal data:

Customers, store owner, content providers

  • Customers

    Name, email address, phone number, physical address, geolocation, IP address, browser and operating system

  • Store owner

    Name, email address, phone number, physical address

  • Content providers

    Email address, IP address, browser and operating system

View and edit store data:

Customers, products, orders, Online Store

  • Edit customers

    Customer data

  • Edit products

    Inventory, products, or collections

  • View orders

    Draft orders or all order details for the last 60 days

  • Edit your Online Store

    Pages on your Online Store or theme

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