POWR: Customer Survey | Poll

POWR: Customer Survey | Poll

Pricing
Free plan available
Rating
4.7 (50)
Developer
POWR.io

Gather valuable post-purchase feedback & insights from customers with multi-question surveys/polls.

Pinpoint exactly what drives new sales and what may be causing lost customers. Post-purchase feedback about your customer's experience can help your entire approach to how you market and sell. Learn valuable insights with satisfaction surveys & polls about things like store layout, product selection, and checkout process. There are dozens of integrations and pre-built templates to get you started. And now featuring an internal email marketing tool (for Business users only)

Pinpoint exactly what drives new sales and what may be causing lost customers. Post-purchase feedback about your customer's experience can help your entire approach to how you market and sell. Learn valuable insights with satisfaction surveys & polls about things like store layout, product selection, and checkout process. There are dozens of integrations and pre-built templates to get you started. And now featuring an internal email marketing tool (for Business users only) more
  • Create as many surveys or polls as you want
  • All survey & poll data is auto-saved to your Responses Dashboard
  • Get instant email alerts for survey & poll responses & sync with Google Sheets
  • Multiple field options - dropdowns, multiple choice, email, images, star ratings

Languages

English

Works with

  • Shopify Flow
  • Shopify Admin
  • Google Sheets
  • Google Tag Manager
  • Klaviyo

Pricing

Choose the plan that best fits your business.

Free

Free

Features

  • Create unlimited surveys or polls
  • 25 submissions per month
  • Add up to 6 elements each
  • Gather insights with rating element
  • Autoresponder email
  • Instant submission alerts & dashboard
  • 24/7 email support

Starter

$11.99 / month

or $105.48/year and save 27%

Features

  • All Free features +
  • Remove POWR branding
  • 2 email admins
  • Set submission limits/controls
  • Add images and pagination
  • Live chat with POWR support team

Pro

$20.24 / month

or $184.86/year and save 24%

Features

  • All Starter features +
  • 1000 submissions per month
  • Up to 100 elements each
  • File upload (10MB max)
  • Integrations (Shopify, Klaviyo, Google)
  • 3 conditional autoresponder emails
  • Multi-step & conditional logic

Business

$98.99 / month

or $950.28/year and save 20%

Features

  • All Pro features +
  • 10,000 email sends per month
  • Unlimited surveys & elements
  • Unlimited conditional autorespond emails
  • Unlimited survey responses
  • File upload (100MB max)

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews (50)

Overall rating
4.7
Counts per rating level
  • 76% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 12% of ratings are 1 stars
November 22, 2023

Great customer service! The only thing I would change for the free version is to bump up the number of responses to 50 instead of 25. Other than that this app is great!

Shop Show Choir
United States
12 days using the app
November 1, 2023

I have been creating surveys using this app for a few years now. It works very well and allows for customization of all text and visuals. The customer service is excellent as well. Very good company.

ORGANMASTER SHOES
United States
Over 2 years using the app
POWR.io replied November 2, 2023

Thank you so much for the 5 stars and sharing your experience with us😊

March 2, 2026

Our software provider delivers exceptional service with remarkable patience and professionalism. Their team is consistently responsive, attentive, and genuinely committed to solving problems, making every step of the process smooth and reassuring. We truly value their dedication and support.

Sylva puzzles
United Kingdom
About 22 hours using the app
POWR.io replied March 6, 2026

Thank you so much for these incredibly kind words. Reading this really means the world to our team.

We genuinely care about making sure you feel supported every step of the way, and knowing that our patience, responsiveness, and commitment have made a real difference for you is exactly why we do what we do.

We're grateful to have you as a customer, and we'll always be here whenever you need us. Thank you for trusting us with your business.

Support

App support provided by POWR.io.

Developer

POWR.io

4460 Redwood Hwy, Suite 16-659, San Rafael, CA, 94903, US

Launched

July 15, 2014

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View customer data:

Sensitive data, device and activity data

  • Sensitive data

    Name, email address, phone number

  • Device and activity data

    Geolocation, IP address, browser and operating system

View staff and contributor data:

Store owner, blog contributors

  • Store owner

    Name, email address, phone number, physical address

  • Blog contributors

    Email address, IP address, browser and operating system

View and edit store data:

Customers, products, orders, Online Store

  • Edit customers

    Customer data

  • Edit products

    Inventory, products, collections

  • View orders

    Draft orders, all order history for the last 60 days

  • Edit Online Store

    Online Store pages, theme, Online Store page content on a path controlled by the app

More apps like this

4.9 out of 5 stars 2277 total reviews Free plan available
Your all-in-one form app for custom forms, registration forms
4.9 out of 5 stars 1859 total reviews Free plan available
Easy contact us form, custom forms & survey with form builder
5.0 out of 5 stars 498 total reviews Free plan available
Post-purchase & on-site surveys for attribution, NPS, & more

Want to add an app?

Try Shopify free for 3 days