POWR Customer Feedback Survey , 87 reviews
So far I have had a great experience, the app is very simple to use and has great customer support!!
Thanks a lot for your feedback; glad you're loving our apps😊️
It's customers like you that make our job wonderful!!!
Great app. We use it for surveys and it has some great features for conditional logic. Support is great. Especially Richcarde.
Thank you so much for sharing your experience with our app and our support team. We're available 24/7 for any issue you might have, and we always try to improve our services so you can have the best possible experience with us.
And you can stay assured that we will do our best to keep him on board for as long as possible :)
Both the survey app and the comments app were easy to design, install and operate as designed. Great apps, easy to set up!
Absolutely love everything about this app! It has so many options and endless ways to reach customers. Needed tech support for something in the beginning and was helped right away!
would highly recommend!
Thank you so much for your feedback! It's always a pleasure to read such nice words reflecting your experience with us.
You're always welcome to contact us anytime for any questions, concerns or suggestions as we'd love to hear from you again :)
very good app i think the app can pass to customers the best massage that they need and for us back
I've been talking with Franz from support for weeks now. Something relatively easy (adding a bit of JS to the app) is proving extremely difficult and time-consuming. I had to pay 150 USD for a developer to come up with a script so I can track survey usage in Google Analytics. I have a POWR.io PRO subscription which allows this script to be added, but it needs to go through their support and now they're telling me I need a more expensive Business account to do this (while their own support page says a PRO account is enough for added JS). App does what it say it does, but if you need any support whatsoever don't count on adequate help. All in all quite disappointing so far since I pay around 200 USD a year for this...
So sorry this is happening to you.
Kindly contact us directly at firstname.lastname@example.org detailing the e-mail address linked to your POWr account+weblinks with live POWr plugins installed so that we can look into the issues for you and come up with a relevant solution and/or workaround. Thank you very much for your detailed feedback&patience.
It is quite useful. No need to create or edit the code to get what I need. Very easy to use and implement.
Thanks for the great review! 😍Anything we can do to get 5 stars from you? We’d love to hear your feedback!
I thought this app was great, UNTIL it connected me to other people's Shopify stores to insert my survey. This is terrible and shocking security.
I'm sorry to hear that you're having problems with the app! We've just sent you an email, in case you did not receive it. Please reach out to our support team at email@example.com and we'll be more than glad to help and answer all the questions that you may have. Looking forward to hearing from you!
This app is really useful. Able to collect customer's data and help a lot on the future plan. Recommended!
This app is really great! The functionalities cover every requirement. In addition, the app is super easy to install. If you have a question or concern, the support is very friendly and helpful!
Thank you so much for taking the time to provide feedback. We are so delighted that you rate our Survey & Poll app as 5 stars. Thanks for sharing. 😍