Reviews (50)

Overall rating
4.7
Counts per rating level
  • 76% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 12% of ratings are 1 stars
November 22, 2023

Great customer service! The only thing I would change for the free version is to bump up the number of responses to 50 instead of 25. Other than that this app is great!

Shop Show Choir
United States
12 days using the app
November 1, 2023

I have been creating surveys using this app for a few years now. It works very well and allows for customization of all text and visuals. The customer service is excellent as well. Very good company.

ORGANMASTER SHOES
United States
Over 2 years using the app
POWR.io replied November 2, 2023

Thank you so much for the 5 stars and sharing your experience with us😊

March 2, 2026

Our software provider delivers exceptional service with remarkable patience and professionalism. Their team is consistently responsive, attentive, and genuinely committed to solving problems, making every step of the process smooth and reassuring. We truly value their dedication and support.

Sylva puzzles
United Kingdom
About 22 hours using the app
POWR.io replied March 6, 2026

Thank you so much for these incredibly kind words. Reading this really means the world to our team.

We genuinely care about making sure you feel supported every step of the way, and knowing that our patience, responsiveness, and commitment have made a real difference for you is exactly why we do what we do.

We're grateful to have you as a customer, and we'll always be here whenever you need us. Thank you for trusting us with your business.

March 14, 2025

The App backend is not working and we contacted the support as we are not able to proceed with a campaign but no answer from their side. that's not acceptable at all.

MYHOLDAL LEBANON
Lebanon
15 days using the app
January 7, 2025

This app is super friendly! Mithsou was amazing with the guidance during the set up process.

La Cuisine Kitchen Essentials
United States
About 1 hour using the app
October 20, 2024

Great app, easy to use and to customize and the best part is the wonderful customer service team! They respond quickly and go the extra mile to help with any issues or customizations. Really impressed :)

Contra Kids Mutiny
United States
1 day using the app
August 21, 2024

It's a great app. We stopped sending surveys out a while ago so we had to cancel but if you are using surveys it does everything you need it to do. The Customer service on the app is also great they answer all your questions quickly with no hassle. Richcarde was amazing!

NewMakeIt - York Region Makers
Canada
Over 3 years using the app
POWR.io replied August 25, 2024

Thank you so much for your feedback🤩️ It's always a pleasure to read such nice words reflecting your experience with our app and support team!
You're always welcome to contact us again anytime for any questions, concerns or suggestions :)

February 16, 2024

Richcarde M provides very good customer service to answer my questions also provide the demo video to help understand. thanks a lot.

ROXON INC.
United States
About 1 month using the app
January 17, 2024

Just signed up with POWR Customer Survey and had a question that was answered immediately. Excellent customer support. Thank you!

ecoMVMNT
Canada
4 days using the app
October 9, 2023

Good looking survey app that works as it should. Nice support, which is always welcome!

OLIVE+COMET
United States
7 months using the app
POWR.io replied October 10, 2023

Thank you so much for your review🤩️ It's always a pleasure to read such nice words reflecting your experience with us.
You're always welcome to contact us again anytime for any questions, concerns or suggestions!