Reviews (109)

Overall rating
4.5
Counts per rating level
  • 70% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to create customized surveys, including various form types like wholesale and service forms. It features customization options, conditional logic, and email integration, enhancing survey visibility with a popup option. The interface is user-friendly and easy to install, with responsive customer support. Integration with Shopify and a functional free version add value, making it ideal for enhancing customer interaction.

August 30, 2022

I've been talking with Franz from support for weeks now. Something relatively easy (adding a bit of JS to the app) is proving extremely difficult and time-consuming. I had to pay 150 USD for a developer to come up with a script so I can track survey usage in Google Analytics. I have a POWR.io PRO subscription which allows this script to be added, but it needs to go through their support and now ...

Teddy and Wool
Netherlands
Over 1 year using the app
POWR.io replied August 30, 2022

Hi there!

So sorry this is happening to you.

Kindly contact us directly at support@powr.io detailing the e-mail address linked to your POWr account+weblinks with live POWr ...

November 27, 2017

A little slow to load but having this element allows me to gather as much information from customers as possible.

Greatnorthfirewood
United Kingdom
Over 1 year using the app
April 20, 2022

It is quite useful. No need to create or edit the code to get what I need. Very easy to use and implement.

Champ2win
Hong Kong SAR
Over 1 year using the app
POWR.io replied April 20, 2022

Thanks for the great review! 😍Anything we can do to get 5 stars from you? We’d love to hear your feedback!

December 30, 2018

We are using this app to help us better serve our customers. It is easy to follow, easy to install and easy to use. We just installed it so we will see how it does.

Fidogear
United States
Over 1 year using the app
December 5, 2018

good app. can ask many question with this app and create a lot of diiffeernt tinghs. i do like it mucsh

passionunleash
Sweden
Over 1 year using the app
December 6, 2018

I use the App to create a feedback survey and it was very easy to use and helped me to put a nice order together.

Quick N Yummy
Canada
Over 1 year using the app
Edited June 24, 2019

Contacted support about a bug June 21 and it's now June 24 and no word back. Not sure if support still exists for this.

Abella Eyewear
Canada
Over 1 year using the app
POWR.io replied June 24, 2019

Thanks so much for sharing your candid feedback! We're sorry to hear about your recent experience. Our team has responded to your email, and look forward to resolving your ...

February 12, 2023

Great app. We use it for surveys and it has some great features for conditional logic. Support is great. Especially Richcarde.
Recommended.

Pop on Veneers
United States
Over 1 year using the app
POWR.io replied February 12, 2023

Hey there,

Thank you so much for sharing your experience with our app and our support team. We're available 24/7 for any issue you might have, and we always try to improve ...

August 2, 2018

Easy to use and so handy. Can't wait to get some feedback on my products.

My Bijou Kids
Australia
Over 1 year using the app
October 13, 2015

Great app to add on Shopify if you are looking for customer feedback.

The free trial unfortunately only gives limited questions but it's very temping to upgrade the account as the feature offered are appealing as a seller.

Thanks

Assam1860 2
India
About 1 year using the app