Reviews (106)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its versatility in collecting customer feedback and creating wholesale forms. It's praised for its user-friendly interface, customization options, and affordability. The app's integration with platforms like Mailchimp and features like conditional logic and pop-ups are also valued. Merchants commend the responsive customer service, particularly highlighting a support member named Richcarde. Its reliability is proven by long-term use and it offers a free version, making it suitable for startups.
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It's a great app. We stopped sending surveys out a while ago so we had to cancel but if you are using surveys it does everything you need it to do. The Customer service on the app is also great they answer all your questions quickly with no hassle. Richcarde was amazing!
Thank you so much for your feedback🤩️ It's always a pleasure to read such nice words reflecting your experience with our app and support team!
You're always welcome to contact us again anytime for any questions, concerns or suggestions :)
Great app, easy to use and to customize and the best part is the wonderful customer service team! They respond quickly and go the extra mile to help with any issues or customizations. Really impressed :)
The text states that the free version includes unlimited surveys and responses. However, this is a lie. In the free version, you can only receive 25 responses per survey. Additionally, the free version is cluttered with advertisements, making it impossible to properly test the app and survey customers. Not recommended.
Hello there,
Thanks for your feedback, however it looks like there is a misunderstanding unfortunately.
Please note that in our listing, it's clearly stated that the free version includes unlimited surveys and NOT RESPONSES.
Moreover, we do not display any ad on our apps apart from the POWR logo that is showing at the bottom for free plans, as we do care about our users privacy and experience.
Hopefully this clarify the confusion. In any case however, could you please send us an email at support@powr.io so we can clarify any other confusion that you might have?
We would also be more than happy to assist you with an exclusive cost efficient upgrade!
We look forward to hearing from you :)
Just installed the app with the kind help of Richarde M.
Looks great and works perfectly.
Richcarde M provides very good customer service to answer my questions also provide the demo video to help understand. thanks a lot.
Great customer service! The only thing I would change for the free version is to bump up the number of responses to 50 instead of 25. Other than that this app is great!
Just signed up with POWR Customer Survey and had a question that was answered immediately. Excellent customer support. Thank you!
good
Very good customer service! And a very timely response. Thank you so much, Richcarde! We will continue to use the software in the future!
Thank you much for such nice words😍️!!!
POWr Survey is working wonderfully for us! they just added the ability to send custom confirmation emails upon completion of the survey! its well worth the $