Reviews (109)

Overall rating
4.5
Counts per rating level
  • 70% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to create customized surveys, including various form types like wholesale and service forms. It features customization options, conditional logic, and email integration, enhancing survey visibility with a popup option. The interface is user-friendly and easy to install, with responsive customer support. Integration with Shopify and a functional free version add value, making it ideal for enhancing customer interaction.

Edited December 7, 2020

Paid $115 for 1 year. Did 1 survey, 6 responses. Billed $105 "usage". What for? App Cancelled. V unhappy.

Trixski
United Kingdom
Over 3 years using the app
POWR.io replied December 7, 2020

Sorry about the confusion! The $105/yr is the annual subscription amount, it is NOT an additional charge. The Shopify API we use is called "Usage charge" and allows us to ...

Edited June 15, 2019

Easy to use, so easy to set up and customise! Could add directly to the page automatically with no coding! Couldn't be happier!!

Eileen’s Love
Australia
Over 2 years using the app
June 12, 2023

Great app! Great custom service. It's helping me with survey, wholesale form, service form and more. Had great experience with Richcarde M.

Aguas Claras Organics
United States
Over 2 years using the app
POWR.io replied June 12, 2023

Thank you so much for sharing the word with the world — we really appreciate it and are super happy to hear your experience with our support team has been so satisfying😊

March 21, 2016

Once you get the hang of it - The App is quite flexible.
Saved me a lot of time !! Well Done !!

Gustavgousonline
South Africa
Over 2 years using the app
October 5, 2018

I have installed this app on our Store to collect feedback from customers. I cannot rate the app as yet but it was very simple to install and the fact it is free was important.

EESLGENERALSTORE
United Kingdom
Over 2 years using the app
November 1, 2023

I have been creating surveys using this app for a few years now. It works very well and allows for customization of all text and visuals. The customer service is excellent as well. Very good company.

ORGANMASTER SHOES
United States
Over 2 years using the app
POWR.io replied November 2, 2023

Thank you so much for the 5 stars and sharing your experience with us😊

April 26, 2015

Great App. Using it to sign up new leads.

Our Kit Room
United Kingdom
Over 2 years using the app
July 27, 2020

Great app! I am using two different surveys. They are super easy to set up and connect to my store. Great to engage more with customers.

Favie
Germany
About 2 years using the app
January 13, 2019

Very nice customization options and integration. A little complicated at first but once you get the basics, you'll create surveys in a snap

Helessence
Greece
About 2 years using the app
October 9, 2023

Good looking survey app that works as it should. Nice support, which is always welcome!

OLIVE+COMET
United States
Almost 2 years using the app
POWR.io replied October 10, 2023

Thank you so much for your review🤩️ It's always a pleasure to read such nice words reflecting your experience with us.
You're always welcome to contact us again anytime for ...