Reviews (107)

Overall rating
4.4
Counts per rating level
  • 69% of ratings are 5 stars
  • 18% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its versatility in collecting customer feedback and creating wholesale forms. It's praised for its user-friendly interface, customization options, and affordability. The app's integration with platforms like Mailchimp and features like conditional logic and pop-ups are also valued. Merchants commend the responsive customer service, particularly highlighting a support member named Richcarde. Its reliability is proven by long-term use and it offers a free version, making it suitable for startups.

January 25, 2023

Absolutely love everything about this app! It has so many options and endless ways to reach customers. Needed tech support for something in the beginning and was helped right away!

would highly recommend!

Elle Rae Boutique
United States
About 4 years using the app
POWR.io replied January 25, 2023

Hello,
Thank you so much for your feedback! It's always a pleasure to read such nice words reflecting your experience with us.

You're always welcome to contact us anytime for any questions, concerns or suggestions as we'd love to hear from you again :)

April 15, 2019

Very easy to use and the options to create your own style of survey are great.
Easy to install on my Shopify store. Would totally use it again.

Stahl Firepit Australia
Australia
About 4 years using the app
Edited June 15, 2019

Easy to use, so easy to set up and customise! Could add directly to the page automatically with no coding! Couldn't be happier!!

Eileen’s Love
Australia
Over 2 years using the app
June 12, 2023

Great app! Great custom service. It's helping me with survey, wholesale form, service form and more. Had great experience with Richcarde M.

Aguas Claras Organics
United States
Over 2 years using the app
POWR.io replied June 12, 2023

Thank you so much for sharing the word with the world — we really appreciate it and are super happy to hear your experience with our support team has been so satisfying😊

November 1, 2023

I have been creating surveys using this app for a few years now. It works very well and allows for customization of all text and visuals. The customer service is excellent as well. Very good company.

ORGANMASTER SHOES
United States
Over 2 years using the app
POWR.io replied November 2, 2023

Thank you so much for the 5 stars and sharing your experience with us😊

April 26, 2015

Great App. Using it to sign up new leads.

Our Kit Room
United Kingdom
Over 2 years using the app
July 27, 2020

Great app! I am using two different surveys. They are super easy to set up and connect to my store. Great to engage more with customers.

Favie
Germany
About 2 years using the app
January 13, 2019

Very nice customization options and integration. A little complicated at first but once you get the basics, you'll create surveys in a snap

Helessence
Greece
About 2 years using the app
December 6, 2018

I use the App to create a feedback survey and it was very easy to use and helped me to put a nice order together.

Quick N Yummy
Canada
Over 1 year using the app
February 12, 2023

Great app. We use it for surveys and it has some great features for conditional logic. Support is great. Especially Richcarde.
Recommended.

Pop on Veneers
United States
Over 1 year using the app
POWR.io replied February 12, 2023

Hey there,

Thank you so much for sharing your experience with our app and our support team. We're available 24/7 for any issue you might have, and we always try to improve our services so you can have the best possible experience with us.

And you can stay assured that we will do our best to keep him on board for as long as possible :)