Reviews (51)
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So far I have had a great experience, the app is very simple to use and has great customer support!!
Thanks a lot for your feedback; glad you're loving our apps😊️
It's customers like you that make our job wonderful!!!
The support team is very quick and provides accurate answers.
The service also offers a good degree of flexibility, so most of the things I wanted to achieve were possible.
Some of my very detailed preferences could not be realized due to the system’s specifications, but about 80% of what I wanted was achieved.
I feel the pricing is fair, and overall this is an excellent app!
Our software provider delivers exceptional service with remarkable patience and professionalism. Their team is consistently responsive, attentive, and genuinely committed to solving problems, making every step of the process smooth and reassuring. We truly value their dedication and support.
Thank you so much for these incredibly kind words. Reading this really means the world to our team.
We genuinely care about making sure you feel supported every step of the way, and knowing that our patience, responsiveness, and commitment have made a real difference for you is exactly why we do what we do.
We're grateful to have you as a customer, and we'll always be here whenever you need us. Thank you for trusting us with your business.
Not just a great app, but a service that you can actually count on to help you right when you need it!
I just installed the POWR Survey app, so I’m still exploring its full potential, but I wanted to highlight the excellent support I received right from the start.
Jamilya was very helpful during the setup process. She guided me step by step, answered all my questions, and made sure everything was working correctly. Thank you!
Hallo. Ich fand den Kundenservice von Richcarde M. sehr gut. Er konnte uns ziemlich schnell dabei helfen, unser Problem zu lösen. Danke!
I've been talking with Franz from support for weeks now. Something relatively easy (adding a bit of JS to the app) is proving extremely difficult and time-consuming. I had to pay 150 USD for a developer to come up with a script so I can track survey usage in Google Analytics. I have a POWR.io PRO subscription which allows this script to be added, but it needs to go through their support and now they're telling me I need a more expensive Business account to do this (while their own support page says a PRO account is enough for added JS). App does what it say it does, but if you need any support whatsoever don't count on adequate help. All in all quite disappointing so far since I pay around 200 USD a year for this...
Hi there!
So sorry this is happening to you.
Kindly contact us directly at support@powr.io detailing the e-mail address linked to your POWr account+weblinks with live POWr plugins installed so that we can look into the issues for you and come up with a relevant solution and/or workaround. Thank you very much for your detailed feedback&patience.
Just installed the app with the kind help of Richarde M.
Looks great and works perfectly.
good
Just installed the app. Contacted support and had help within minutes. So far its been great.
